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Learn about our screening process

21 Years In Business

Company Details

  • Bilingual


218 Wren Street
West Roxbury, MA 02132


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Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Plumbing
  • Heating
  • Drain Cleaning
  • Hot Water Heater Replacements and Installations
  • And Much More.....
View All Offerings and Cities Served

Cost Information

  • Free Estimates


57 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 57 results
4.5 Laura J. Roslindale, MA

Great service, appreciate their timely arrival and quick work.

5.0 Joshua F. Newton Center, MA

Great service , knowledgeable and friendly . Communicated well along the way as he Troubleshot the situation .

4.5 Mary R. Jamaica Plain, MA

Quick response to my request, cleared the clog and gave me a few pointers, price was reasonable. I would definitely recommend Ladd Plumbing.

5.0 Elizabeth W. Hyde Park, MA

4.5 Cezar D. Framingham, MA

Great service, great price, service done quickly, I super recommend

5.0 Richard D. Westwood, MA

Responded immediately to my request. They were here when they said they would be. They took care of my problems and pricing was very reasonable.

0.50 Maxine A. Newton, MA

At first I was really happy that he responded so quickly, came immediately, and took care of the problem-- or so I thought. I think he diagnosed the problem relatively correctly, but just didnt fix it. A week later, my toilet wasn;t working at all. I reached out to him many times, asking for him to trouble-shoot why it might not be working anymore. He didnt contact me until weeks later-- and then did not reply to my question but instead just asked what I wanted. At that point I had no faith hed be able to fix the issue, so I moved on. Total waste of money down the toilet (literally).

Response from Company:

Hi maxine. I told you I was away and when I returned I did ask what you needed help with but you never returned my call. I tried to resolve your toilet issues to the best of my ability and hope the other toilets that I worked on were to your satisfaction. I am happy to return your money in full and will do so in the next couple of days. I will look for ways to improve communication going forward and will do my best to not let this situation happen again. Sorry for letting you down.

5.0 Sydney R. Jamaica Plain, MA

David and his colleague called me back immediately, came on time, did the work well, and charged surprisingly little. Best plumbing service I've found in Boston. Highly recommended!

5.0 David K. Newton Highlands, MA

Quick response time, great communication, very professional service.

5.0 Kin W. Jamaica Plain, MA


Ladd Plumbing
New projects- installs

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

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