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21 Years In Business

Company Details

  • Bilingual

Contact

218 Wren Street
West Roxbury, MA 02132

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Plumbing
  • Heating
  • Drain Cleaning
  • Hot Water Heater Replacements and Installations
  • And Much More.....
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

4.7
57 Verified Reviews
  • 5
    48
  • 4
    5
  • 3
    3
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 57 results
4.5 Laura J. Roslindale, MA
10/28/2019

Great service, appreciate their timely arrival and quick work.

5.0 Joshua F. Newton Center, MA
10/3/2019

Great service , knowledgeable and friendly . Communicated well along the way as he Troubleshot the situation .

4.5 Mary R. Jamaica Plain, MA
10/2/2019

Quick response to my request, cleared the clog and gave me a few pointers, price was reasonable. I would definitely recommend Ladd Plumbing.

5.0 Elizabeth W. Hyde Park, MA
9/30/2019

4.5 Cezar D. Framingham, MA
9/25/2019

Great service, great price, service done quickly, I super recommend

5.0 Richard D. Westwood, MA
9/20/2019

Responded immediately to my request. They were here when they said they would be. They took care of my problems and pricing was very reasonable.

0.50 Maxine A. Newton, MA
7/25/2019

At first I was really happy that he responded so quickly, came immediately, and took care of the problem-- or so I thought. I think he diagnosed the problem relatively correctly, but just didnt fix it. A week later, my toilet wasn;t working at all. I reached out to him many times, asking for him to trouble-shoot why it might not be working anymore. He didnt contact me until weeks later-- and then did not reply to my question but instead just asked what I wanted. At that point I had no faith hed be able to fix the issue, so I moved on. Total waste of money down the toilet (literally).

Response from Company:

Hi maxine. I told you I was away and when I returned I did ask what you needed help with but you never returned my call. I tried to resolve your toilet issues to the best of my ability and hope the other toilets that I worked on were to your satisfaction. I am happy to return your money in full and will do so in the next couple of days. I will look for ways to improve communication going forward and will do my best to not let this situation happen again. Sorry for letting you down.

5.0 Sydney R. Jamaica Plain, MA
7/23/2019

David and his colleague called me back immediately, came on time, did the work well, and charged surprisingly little. Best plumbing service I've found in Boston. Highly recommended!

5.0 David K. Newton Highlands, MA
7/22/2019

Quick response time, great communication, very professional service.

5.0 Kin W. Jamaica Plain, MA
7/21/2019

Photos

Ladd Plumbing
3
New projects- installs

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