
Lawn Dr. of Southern Wake County
About us
Lawn Dr. of Southern Wake County is committed to excellence in every aspect of our business. We will uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction will be the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us a true professional. By maintaining a work place that is safe and productive, we take pride in our workmanship. We strive to continue to gain skill through challenge and to prosper with our growth. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Business highlights
Memberships & Affiliations
Angie's List, North Carolina Turf Council
Services we offer
Flea and Tick Control, Lawn Care, Mosquito Control, Power Seeding, Tree and Shrub disease / insect care
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 22% | ||
| 0% | ||
| 0% | ||
| 7% |
Filter reviews by service
"Thank you for your review. Would you mind taking a few minutes of your time to call me direct on my personal cell phone to tell me how we could have made your experience better? Richard Benbow / Owner of the Lawn Doctor of Southern Wake and Johnston Counties. 919-457-6420 (cell)"
"Ernest, While the 4 stars is a positive review it is certainly not the level of satisfaction that we strive for at Lawn Doctor. May I ask you to take a few moments and let me know what we could have done to earn a 5 star rating? Thank you in advance for your time. Richard Benbow - Owner"
"Thanks for the 5 star review. Please let me know if we can be of any other assistance."
"Thank you so much for your comments and kind words! - Richard"
"Anthony, I'm not sure why you did not get an email AND a text message before we came out to do the aeration and over seeding. You were clearly set up in the system to get both. I will have to see if the 3rd party that I use can explain what happened. I apologize that you did not get that notice. However, I do see where I sent you an email on Wednesday the 6th at 6:32 PM telling you that we would be out on Friday the 8th to do the aeration and seeding. (Which we were) The aerator that we use is a large commercial aerator that presses the tines to a pre-set depth so you will get professional results with one pass. My seed is certified to be 100% weed free! It is the best seed I can buy. I would be happy to provide a photo of the label. Perhaps the seed was watered then allowed to dry out which stops all germination! Regardless, had you asked we would have done a reseeding at no charge. Communication goes 2 ways and I can not address what I am not aware of. Sincerely, - Richard Benbow"
"Thank you for your review. Our goal is customer satisfaction. Should you ever have a question or concern please feel free to contact me. Richard Benbow - Owner 919-977-4379"
"Thank you for your 5 star rating! It is very much appreciated!"
"Thank you for taking the time to write a great review. It was our pleasure to service your lawn and I hope you will contact again for lawn or pest needs."
"The technician checks to make sure that no pets are in the back yard before entering to make sure that no pets escape and for his own safety! It was our mistake in leaving the gate open and it is policy to always close all gates. this was an oversight."
Licensing
State Contractor License Requirements
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