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93% Recommended
12 Years In Business
Company Details
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Hours
- Mon: —
- Tue: —
- Wed: —
- Thu: —
- Fri: —
- Sat: 7:00 AM - 5:00 PM
- Sun: Closed
Service Details
Areas of Expertise
- Lawn Care
- Tree and Shrub disease / insect care
- Power Seeding
- Flea and Tick Control
- Mosquito Control
Cost Information
- Free Estimates
- Credit Cards Accepted
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Reviews
Write a ReviewGood service at a reasonable price.
The fact that you have said in your response back that you have gone above the norm to make me happy. If that makes you feel better thats you sir. Its not about how many times you had to keep coming back out there to my house, its the fact you had to over and over keep coming back out because you couldnt get it right the first time. Our front yard still looks terrible, the grass didnt grow back and you shown no remorse or effort to do something about it to fix it. Dont say you can do something if you can back it up. You said it aint about the money but yet you said you eating cost. If Im not mistaken your a company you lose and gain money sir get your facts straight. If I over watered the lawn dont you think other areas would be the same way. i did exactly what you said and kept the ground moist. You came in and you seeded the lawn on 11/16/21. I emailed you on 11/20/21 when the problem started right after seeding. You responded back on 11/23/21. I have emailed you several times since than but you have not responded back about the same issue. Your just looking for an excuse to get our of not being a fair businessman. Also before you throw dates out there which you have incorrectly done, we had not communicated over several emails just before the seeding until 12/27/21, as you stated. If you need a reminder this is what you said. (We communicated on over a dozen emails from just before the seeding until 12/27/21). Last email I got from you was 11/23/21. I had been contacting you right after your company came out and did the last seeding. The fact the you are going back and forth with a customer when you know you are in the wrong is sad. I thought the customer was always right. According to you being in denial is your biggest flaw. You can keep your well wishes and your sorry excuse for a company
Kurtis was the service tech who performed the aeration. He was polite,professional and knowledgeable about lawn care. His clean up after the work was complete was outstanding.
Very knowledgeable, they pay close attention to detail and made sure to take the time to diagnose our laws issues and prioritize which ones to treat in what order so that we could have the healthiest lawn possible. I can not thank them enough for the time and effort taken to get our yard looking amazing and healthy.
I have never met someone like Richard. He does truly care about his customers and the services that he preforms for you. I had another company service my lawn before Richard and I saw a very big difference between the 2 companies. It showed how much he cared and how little the other company cared also within no time Ricard had my lawn looking AMAZING which took years with the other company. If your looking for a perfect lawn call him you will be very happy you did. Thanks for make my lawn beautiful Richard .
Thank you for your review. Would you mind taking a few minutes of your time to call me direct on my personal cell phone to tell me how we could have made your experience better? Richard Benbow / Owner of the Lawn Doctor of Southern Wake and Johnston Counties. 919-457-6420 (cell)
{No Comment}
Ernest, While the 4 stars is a positive review it is certainly not the level of satisfaction that we strive for at Lawn Doctor. May I ask you to take a few moments and let me know what we could have done to earn a 5 star rating? Thank you in advance for your time. Richard Benbow - Owner
Thanks for the 5 star review. Please let me know if we can be of any other assistance.
We learned so much from Richard. He was clear with all that needed to be done and we are very happy
Thank you so much for your comments and kind words! - Richard
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