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About us
It's simple. We know you care about your lawn. We also know that a lawn is hard to care for. It takes time and the right tools and expertise to make a lawn look its best. Hiring a dependable lawn care company that cares as much about your lawn as much as you do is hard, too. That’s why we’re here. We’re different. Better. Based in Atlanta, Georgia, Lawn.com was founded to bring professional-grade lawn care services to the greater Atlanta community. After running a commercial landscaping business for many years and becoming frustrated by the difficulty of hiring the same level of professional service for their homes, the Lawn.com founders teamed up with some Atlanta-based investors and community leaders to make it happen. In 2018, Lawn.com partnered with a group of proven operators and brought on a new professional management team to bring a new level of remarkable service to its neighbors. George Coll, CEO, Lawn.com
Business highlights
18 years of experience
Services we offer
Bed Weed Control, Blowing, Bush Trimming, Edging, Mowing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.7270 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 47% | ||
| 24% | ||
| 9% | ||
| 4% | ||
| 14% |
Filter reviews by service
Showing 1-25 of 270 reviews
Sean N.
Jul 2022
Lawn Care Maintenance and Mowing
Very professional and friendly and completed the job quickly and on time.
Vicci L.
Sep 2020
Lawn Care Maintenance and Mowing
Place is a lie They only communicated though emails, nightmare! I would write them an email not to come out at least 4 times and they came anyway. Even after I canceled they still charged me. Even though I canceled. So now they are going to take money from my by check. Awful people please do not deal with these people.
Sean H.
Aug 2020
Lawn Care Maintenance and Mowing
Nothing special. Average at best.
Alex P.
Jul 2020
Lawn Care Maintenance and Mowing
They did not provide the services outlined in the package. When I asked for the service, they double charged me for it. My agreement was supposed to include weed control and fertilization. That was why I chose the package I did. Every 2 weeks it was $84, even though they did not maintain the flowerbeds (unless I was there to insist) that were part of the package. Then they charged me an additional $84 to do the fertilization. It is a rip-off. They guys who actually cut the grass were being paid $35 and they were not told to maintain the shrubs and flowerbeds that were supposed to be included in the package. I would not recommend their service to anyone.
Hoang N.
Jul 2020
Lawn Care Maintenance and Mowing
I live in Boston and hired them to cut the lawn for my rental property. I was told that they would provide me the photos via email when it was done each time, but I never received such confirmation from them to make sure the service is actually performed. The HOA told me that, based on their routine inspection, the lawn has not been mowed as they said it was, but the credit charge is and has been charged every two weeks. I would not trust them unless you live there.
Kathy Z.
May 2020
Lawn Care Maintenance and Mowing
We have used lawn.com for the last two years. Work is always performed as requested and in a timely manner. Our lawn looks well-tended throughout the year and is an asset to overall curb-appeal of our house. This company provides excellent value for money and we plan to remain customers for many years to come!
JOHNNY D.
Apr 2020
Lawn Care Maintenance and Mowing
[no comment provided]
Christi F.
Apr 2020
Fast, friendly service at a great price. Highly recommend.
Laura W.
Aug 2019
Lawn Care Maintenance and Mowing
They come on the scheduled days but had some challenge with grass clippings and debris being left on lawn at first. Service has/is improving over time. Customer service actually called back from the emails I sent about service matters.
Response from Lawn.com
"Laura, thank you for feedback. We are glad that the service level has improved and will continue to focus on delighting you! Thanks!"
Antuan M.
Jul 2019
Lawn Care Maintenance and Mowing
Company did not follow through with complete service. Some services were left off the list. Each visit was different.
Response from Lawn.com
"Antuan, we appreciate that you gave us the opportunity to serve you. As we discussed, our Shrub Care program as part of Lawn365 services shrubs on a 6 to 8 week interval. We have found that saves customers money while keeping the lawn looking nice. Additionally, our customers can request additional shrub services at any time in addition to the normally scheduled interval. Thanks again. - Eric Castro"
Larita C.
Jul 2019
Lawn Care Maintenance and Mowing
I chose the package that included mowing, trimming, weed treatment in plant beds and lawn weed treatment. I had to remove the plant bed treatment because of chemical damage to my plants. The quality of the service was inconsistent resulting in at least one do over. My main concern at this point is the damage done to my property during the last visit. This was to be the shrub care visit. During this visit they butchered my shrubs, cut the tops of my azalea bushes, left trimmings etc. My anger at this time in addition to the before mentioned issues is from the mutilation of a Japanese maple tree. I had a beautiful umbrella type Japanese maple in my front yard. The weeping branches were chopped off to near the top of the tree. I have emailed and spoken to representatives in reference to reimbursement for my tree, at least. I keep getting the run around. They did refund the amount they had the audacity to charge me for damaging my property. The company even sent their own representative to take pictures of the damage, in addition to the pictures I sent. It is unacceptable that management has not taken responsibility for their incompetent actions. I believe that two weeks is plenty of time to have resolved this issue.
Response from Lawn.com
"Larita, we apologize for your experience and appreciate your feedback. We take such feedback very seriously. - Eric Castro"
George S.
Jul 2019
Lawn Care Maintenance and Mowing
They send out different crews each and every time. No personal relationship with the crew (which is something I told them I wanted). They chopped several deep groves in my yard and never came back to repair. They didnt cut in areas where I know my property line is because NO ONE EVER came out to my house to talk to me. TERRIBLE...I WOULD NOT HIRE THEM!!!!
Response from Lawn.com
"Hi George, I wanted to reach out to first off apologize that you had such a poor experience from us at Lawn.com. We take these issues very seriously here and we are dedicated to resolve any problem that arises. - Eric Castro"
Liz W.
Jun 2019
Lawn Care Maintenance and Mowing
Would NEVER recommend. They came out, did not do a proper job, left a huge pile of grass clippings on the lawn-yard was left in a complete mess. I contacted Lawn.Com, sent them the pictorial evidence of the mess the employees left behind and requested refund, as a result.
Response from Lawn.com
"Hi Liz, we have been investigating your situation and unfortunately haven't serviced you for over 2 years. Since your last service in 2017, Lawn.com has made great strides improving our service offerings and quality. We would certainly love to help you in any way possible - please call us if you we can be of assistance. - Eric Castro"
Paige W.
Jun 2019
Lawn Care Maintenance and Mowing
They did not show up when scheduled, twice, before I fired them. And they did not tell me they did not do the work, I had to learn this from my tenant. When I called them to see what was going on, they gave me inconsistent stories.
Response from Lawn.com
"Paige, we apologize for any frustrations we caused! Unfortunately, sometimes we encounter a property where the service required to get the lawn tidied up is quite a big job on the first first visit. Such was the case here, were our team quoted that your first service would require an extensive clean-up. At Lawn.com, before we service any property where the charge to service may be out of the ordinary, we reach out with a quote to provide details and obtain approval. Please let us know if we can be of assistance in the future. - Eric Castro"
James B.
Jun 2019
Lawn Care Maintenance and Mowing
GOOD JOB
Response from Lawn.com
"Thank you, James!! We love when you're happy!"
Brad L.
Jun 2019
Lawn Care Maintenance and Mowing
What an awful experience. Company agreed to cut my grass, pull weeds, and trim the hedges. Took 2 trips out, 5 phone calls and high blood pressure to get half the promised work done. No clue if and when they ever complete the rest.
Response from Lawn.com
"Hey Brad, looking into your account I see that we went out to service your lawn on Saturday, and pictures look great! Please let us know if you disagree, because you posted your review before we came out to make it right by you."
Sean S.
Jun 2019
Lawn Care Maintenance and Mowing
Good!
Response from Lawn.com
"Thank you, Sean!"
Lynn P.
Jun 2019
Lawn Care Maintenance and Mowing
Excellent sservice...prompt.
Response from Lawn.com
"Thank you, Lynn!"
Thomas G.
Jun 2019
Lawn Care Maintenance and Mowing
Average.
Response from Lawn.com
"We aim to be better than average, Thomas! We're going to call you so you can let us know what we can do to be above average next time."
Heather G.
Jun 2019
Lawn Care Maintenance and Mowing
Came back to upgrade
Response from Lawn.com
"Thanks, Heather!"
David W.
Jun 2019
Lawn Care Maintenance and Mowing
Chris was very personable, efficient and professional. All good.
Response from Lawn.com
"Thank you, David! We're so glad you love the service. We'll make sure to pass along the message too :)"
Myra B.
May 2019
Lawn Care Maintenance and Mowing
Magnificent, Superior, Excellent, Phenomenal. Satisfaction for my needs.
Response from Lawn.com
"Wow, Myra! Thank you so much for such an excellent review! We're so happy you chose us. Don't hesitate to reach out if you ever have any questions or concerns."
JIM B.
May 2019
Lawn Care Maintenance and Mowing
Very friendly!
Response from Lawn.com
"Thank you, Jimmy! As are you! Please call us anytime you need anything or have a question."
Thomas S.
May 2019
Lawn Care Maintenance and Mowing
Lawn.com service comments: 1. Contractor mowed down two gas line tags and left one on the front driveway (have no idea what happened to the second one).2. Contractor mowed near heating and air units and left clippings clogged in the units. 3. Contractor mowed grass uneven, meaning grass will grow uneven.4. Contractor did not mow properly along the hill area to left of the house (facing front of house).5. Contractor did not use trimmer/edger except in front area and not in back porch area.6. Contractor seemed to concentrate on front and lose interest in the back area. 7. Contractor did not appear to pick up rain catchers and mow that area.
Sheila K.
May 2019
Lawn Care Maintenance and Mowing
No comments.
Response from Lawn.com
"Hi Sheila, we have unsuccessfully tried contacting you about your review. We want to make sure we do not leave anything unresolved! Please reach out to us when you have a chance, so we can understand what happened and fix it."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Lawn.com is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Lawn.com accepts the following forms of payment: CreditCard
Yes, Lawn.com offers free project estimates.
No, Lawn.com does not offer eco-friendly accreditations.
No, Lawn.com does not offer emergency services.
No, Lawn.com does not offer warranties.