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1st Call Water Restoration LLC

5.0(
7
)
Water Removal Recovery Service, Fire or Smoke Damage Recovery Service, Recovery Service Service,

About us

1st Call Water Restoration LLC provides 24/7 emergency water damage mitigation and restoration services across the Houston metro area. We respond in 60 minutes or less — because when water damage happens, every minute counts. Our lead technician holds IICRC certifications in Water Restoration (WRT) and Applied Structural Drying (ASD), bringing 15+ years of property damage experience to every job. We handle everything from emergency water extraction and structural drying to full reconstruction — one team, one call, start to finish. We work directly with all major insurance carriers and provide Xactimate estimates, making the claims process as smooth as possible for homeowners. Call us anytime: 956-432-2254

Business highlights

Se habla espanol
Emergency services offered

Services we offer

Emergency Water Extraction, Insurance Claims & Xactimate Estimating, Mold Prevention & Remediation, Recovery Service, Structural Drying & Dehumidification

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.07 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
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Filter reviews by service

Showing 1-7 of 7 reviews
Jim J.
May 2026
5.0
Water Removal Recovery Service
We had rain water come in from a recent storm. Water dripped down from the 3rd floor to the 1st floor. The 1stcall Team was able to complete water mitigation same day and put proper equipment to prevent further damages. Came back and met with my insurance company and took care of everything including packing our furniture. Highly recommend!
Jim J.
May 2026
5.0
Water Removal Recovery Service
When my home suffered water damage, I didn?t know where to start. 1st Call Water Restoration responded almost immediately and took control of the situation from the start. What impressed me most was how they handled everything with my insurance company directly ? they knew exactly what documentation was needed and how to communicate with the adjuster. The whole process was seamless. Both the 1st Call team and my insurance company were clearly on the same page, and I truly believe this would have been a stressful nightmare without their expertise. Professional, responsive, and knowledgeable from start to finish. Highly recommend!
Crystal H.
Apr 2026
5.0
Google Review
Water heater decided to give out and flood my utility room on a Wednesday morning. I’d never dealt with water damage before and had no idea who to call. A neighbor recommended 1st Call and I’m so glad she did. From the first phone call, the process was smooth. They gave me a realistic timeframe, showed up when they said they would, and got equipment running fast. The technician was patient in explaining why certain walls needed more drying time, I never felt like I was just being upsold on extra days. They handled all the communication with my insurance company, which honestly saved me hours of back & forth. Would absolutely call them again, though hopefully I won’t have to!
Rick C.
Apr 2026
5.0
Google Review
5 stars, no hesitation. 1st Call Water Restoration was fast, professional, and did the job right. They communicated clearly throughout the whole process and the end result speaks for itself. When you’re stressed about water damage, the last thing you need is a contractor who doesn’t show up or cuts corners — these guys are the opposite of that. Would call them again without question.
Wild W.
Apr 2026
5.0
Google Review
We had a supply line burst in an upstairs unit at Wildwind Condos this week and it caused water damage across 6 units spanning 3 floors — a nightmare scenario. I called 1st Call Water Restoration and they were on-site so fast they actually beat my insurance company there. Joey and his team handled all 6 units like true professionals. They documented everything, communicated clearly, and got mitigation going immediately. Friendly, knowledgeable, and on top of every detail from start to finish. If you’re dealing with water damage, don’t waste time — these are the people you call. Couldn’t have asked for a better response. Highly recommend!
Kylie A.
Apr 2026
5.0
Google Review
Super professional and reliable!
Crystal H.
Apr 2026
5.0
Dry rot, Water or Pest Damage Major Repair
1st Call Water Restoration was the right call. They were so quick to respond and show up. They helped me work with my insurance and whole process was smooth.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

1st Call Water Restoration LLC is currently rated 5.0 overall out of 5.

1st Call Water Restoration LLC accepts the following forms of payment: CreditCard

Yes, 1st Call Water Restoration LLC offers free project estimates.

No, 1st Call Water Restoration LLC does not offer eco-friendly accreditations.

Yes, 1st Call Water Restoration LLC offers emergency services.

Yes, 1st Call Water Restoration LLC offers warranties.