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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process86% Recommended
9 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Concrete Foundations
- Foundation Drainage Installations / Waterproofing
- Crawlspace Repairs
- Pier and Beam Repair
- French Drains
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 29 results
3.0
James G.
Columbus, OH
10/29/2021
They did good work in the beginning. But getting them back to do warranty work has been difficult. They gave us a date months out. Then they gave us another date months out. Now we haven't been able to close one of our outside doors without lifting it up for 2 months, and the date to come back is still 3 months away.
5.0
Sandra B.
Simms, TX
2/9/2021
Charles was good to his word in coming personally to over see warranty work and make things right with us. He was also kept us informed with changing of dates because of weather. We are pleased. We realize that he previously was dealing with some very tough health issues and could not physically oversee his crews as he needed to be.
Response from Company:
You've got us confused with another company. I'd be glad to assist you in fixing your issues. We offer free estimates. 318-539-5554.
4.0
Homer N.
Shreveport, LA
11/24/2019
Not quite satisfied; called them back and I told they would be back in next week; then I were told that I were put on schedule for some time in March. By-the- way I have called at 7 or 8 time. I thought the first one that came out was A-1 because he gave a veteran discount and about $4,000. cheaper is why I gave them the job.I am 77 and on SS do not have much to play with. (On 11/25 We have had a good talk a date of Dec. 5. Men usually always good pos. aspect about any situation if all are on the same note.)
Response from Company:
Communication error... Glad we could get everything handled quickly for you. Thanks again for allowing us to serve you and so happy that you are pleased with our services and quality of work at this point. Thanks Again
5.0
Greg S.
Springhill, LA
5/30/2019
Charles came behind another contractors work and did great job of getting the project done correctly. I would recommend calling him first after the failure I experienced with another contractor.
Response from Company:
Thanks for the review. It is unfortunate that the person you paid the first time did not do properly and even more unfortunate they would not come back. I am happy we could resolve your issue. Any more issue please do not hesitate to call. Thanks Again.
5.0
Ryan W.
Springhill, LA
5/30/2019
{no comments provided}
Response from Company:
Thanks so much for your review. It was a pleasure doing business with you!!
0.50
Linda L.
Shreveport, LA
4/22/2019
I will never use this company again. They do not return calls. They do not work together. They disrespect each other. They told me the crew would arrive at 6:30 a.m. They arrived at 8. They had no idea what work they were to perform. They said, "He is just a salesman. I don't pay no "tantion" to him." They did not call me to let me know they are on the way. They had to replace 2 sections of sidewalk (with no framing). The next day it rained and the ground caved in on the side of both sections. My neighbor's blind Boston Terrier fell in the hole. Five days later they came by without calling when I was sleeping and filled in the cave-ins. The next time it rained it caved in again. I paid someone else to fill in again. I have no idea why I am having cave-ins or how to resolve it. Lifetime warranty? Just words. I am in worse shape than before. So, no, I cannot recommend Level Home.
Response from Company:
We?ve had the second most amount of rainfall since record keeping has begun. That is why the ground sinks in. We did come by and fill the holes in that it created. That?s not caused from us that?s the rain however we try the best we can to resolve issues. The morning we got there a little late was due to a traffic accident that had our crew sitting in traffic for 2 hours. I always answer my phone and haven?t received a phone call about this. My phone is always with me. If don?t answer please leave a message as I am probably with a customer. Thank You Charles Eason Owner Level Home Foundation Repair
5.0
Daniel B.
Hope, AR
4/16/2019
These guys did a fantastic job!
Response from Company:
Thanks so much for the five-star review. It is the highest honor a customer could give our company and is what we strive for each and every time. Thanks Again
5.0
Justin H.
West Monroe, LA
2/22/2019
Very friendly and professional.
Response from Company:
Thank you Justin. It was a pleasure working with you as well . Any issues feel free to call my cell 318-XXXX
5.0
Steve M.
Hot Springs Village, AR
1/19/2019
This was the best contractor experience I have ever had. Charles was knowledgable and explained the procedure in detail so I could understand. They were quick to respond for an estimate and the job was equally quick. The company has Christian values and do exactly what they say they will do. This is a company I would recommend to anyone.
Response from Company:
Thank you so much for the awesome review of our company. It was a please serving you !! If you need anything else you know how to reach me
5.0
Robert H.
Marshall, TX
1/3/2019
Very knowledgeable, efficient and professional. Would highly recommend.
Response from Company:
It was a pleasure meeting you Mr Hurd. Thank you for the kind words. It?s our mission to help the customer to find the solution to any concern you may have. I?m happy we were able to find a quick and cost effective solution. Thanks Again
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