Southern Foundation Repair & Remodeling

The Southern Foundation repair employees only showed up at the property to do the contract and take first deposit. After that they did not show up when the said they would to start the work, after that they did not respond to phone calls or emails. Only when I managed to get someone to call me back after numerous calls they assured me they would come, and they still failed to show up or return phone calls. They consistently have answering machine on during working hours and do not answer the phone or return calls. They took my money, they failed to complete the work, and failed to return calls or email or letters. Do not hire Southern Foundation repair. The only way I got them to come out was when I filed a complaint, and then when they showed up they dug up some dirt and left in on my neighbors property and left never to return again. On October 2nd, 2019, I received my $4200.00 from Southern Foundation Repair, after writing the company at 9705 Burnet Road Ste 416, Austin TX 78758, and after calling 512-878-9015 and 512-361-5559. On October 2d, 2019, after 2:00 pm, I got a text from the 512-665-7050 number that the refund was at my house. They had also emailed me from southernfoundation@yahoo.com. I had also been emailing them at info@southernfoundationrepair.com. I had gone to the address they advertise on their website, 11503 Jones Maltsberger, but the property manager at that address confirmed to me that Southern Foundation Repair was not a tenant and had not been a tenant there in the past 2 years. I had written, emailed and called the company several times in August and September, and finally got the refund on October 2nd after writing a review here, on Google, and on the Review Board.

Paid top dollar for a French Drain. He is undersized and does not work. $3000.00 for 75 feet.... and it does not do the job. Poor installation and undersized for the job.

Had a miscommunication at first, but eventually came to an agreement.

James and Ricky were careful, thoughtful and responsive to our questions and comments and diligent in redoing the one small item which we wanted completed. Would recommend this company to anyone.

If you live in central Texas do not sign a contract with Southern Foundation Repair. Their web site says that they have offices in Austin and San Antonio, but they work all over. I will not tell you about the 4 months I talked to them about my problems which they committed to fixing while I continue waiting. After the work on my house was done a water pipe in my front yard ruptured. The plumber said that it was caused by the excavation in the front of the house. I paid him to repair that, over $500. The most serious issue I found out by chance, Atmos came beating on my door and said that I was using gas illegally. Turns out the foundation crew had cut my gas line and duct taped a repair, then turned the gas on to the house. The foundation company knew about this and said they would send a plumber to fix it. Atmos said that the house/block could have blown up. Again I paid for the repair and the fee with Atmos to turn the gas back on. My experience with contractors is that they seem to work hard to get the job and donâ t follow through. Southern Foundation Repair needs to reimburse me $2,1607.02 that I paid to correct their mess.

Fast, efficient, left areas worked in immaculate! Very pleased!

Foundation Drain installed to prevent water coming into house due sunken living room and bathroom. Ray, Kody, and the SFR installation team did a great job.

Still waiting to see how it turns out it did not seem to operate quite like it should have company is coming back to fine tune project soon I hope.