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Learn about our screening process

6 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

9968 Cherry Valley Avenue SE
Caledonia, MI 49316
http://www.lifetimehomeproducts.net/

Hours

  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: 9:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Roofing
  • Decks
  • Kitchen Remodel
  • Bath Remodel
  • Windows/Doors
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Trip Charge May Apply
  • Credit Cards Accepted
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Ratings

2.5
4 Verified Reviews
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    2

Highly rated for

Showing 1-4 of 4 results
4.0 James (jim) M. Grand Rapids, MI
12/13/2020

Realistic expectations are the key to any successful relationship between customer and contractor. Rarely does any project proceed without occasional glitches/problems to be resolved. Trace and his team produced a magnificent end product. Thumbs up for his team.

Response from Company:

Thank you for your honest review. We appreciate your understanding that occasional glitches can happen during a project of your size along with time lapses due to mandated government shutdowns. We are so pleased that you are excited about the end product and hope that satisfaction lasts for years to come. If we can ever be of future service please call us at 269.672.4271.

0.50 Tim W. Middleville, MI
9/16/2020

We have the misfortune of still being in the fallout of having Trace Antcliff and Lifetime Home Products do a home remodel project for us. We had hired this company to do a major remodel for us and are not just unhappy with the work done, and the way in which the business was handled. Months later still unresolved code violations, unanswered/unresolved license issues, 2 liens placed against the house from him not paying suppliers/contractors, untruthful about inspection status, demanding final payment before the project being complete(still incomplete), disrespectful towards neighbors and refused to follow explicit instructions when around the job-site, among a multitude of other issues. In our opinion, this is not an ethical way to run the business, work is completed far below the industry standard and you do not get quality work for what you pay. If you have questions, there are ways to get in touch with us and we can validate the nightmare we were left with.

Response from Company:

As we believe in transparency in communication with our valued clients, we would like to shed some light on the picture Mr. Wilson has painted. This project concluded in January 2020, and our contact has been limited to attempts of balance collection. We welcome everyone to do research. Please, look up our Salesman, Residential Builders, and Liability Licensing. As with all businesses, our business has a past. Anthony Rainko was previously our builder and partner. We parted ways from him during the course of Mr. Wilson project. This split resulted in the division of our tradesman, employees, and subcontractors. We partnered with a new builder back in December of 2019. Liens can be a standard from suppliers. As we do not collect full payment upfront from our clients, neither can suppliers. A lien is a form of insurance that payment is ensured at the conclusion of the contract. The first-lien was placed by the supplier on a subcontractor employed by us. Once we had knowledge of this it was paid within 2 days of it is the effect. This was paid on behalf of our subcontractor, regardless of completion. The second lien placed is similar in many regards. This has been left in place so we may receive payment from Mr. Wilson - which to be clear we have not. While full payment upfront is ridiculous. An aggressive draw structure was put together every week to the middle of the remodel. It was reviewed weekly and a check was received for 8 weeks straight. This was done to ensure funding and removal of a large upfront deposit. In regards to his claim of code violations - Yes. We had three. All cleared inspection prior to completion of the project. All minor violations that happen quite often on a complete remodel. We understood Mr. Wilson to be excited and happy while completing his home renovation. Mr. Wilson punch list? of items has been offered to be taken care of multiple times, but he has refused to defer the remaining balance. When attempts at collection are made, we are meeting with these claims.

0.50 Robert R. Grand Rapids, MI
9/2/2020

Told me it would take a week and here we are 6 months later and the bathroom is not finished. No communication from the owner, Trace Antcliff, and no one answers or monitors the office phone. Will never recommend Lifetime Home Products to friends or family. I would not even tell a stranger to hire them. Unprofessional company and the worst contractor I have had to ever deal with.

Response from Company:

Please be clear that Mr. Rodriquez chooses to share half the story. Like many businesses, Covid has delayed multiple projects for many of our valued customers for various reasons including but not limited to: manufacturing of products, availability of products, suppliers themselves operating, and/or employee and customer concerns regarding Covid. As Covid has affected businesses we have partnered with, it has thus affected ours and how we can operate our small business regarding completion. Unfortunately Robert's project was one of those projects. While we understand his frustration with the situation, no one could have foreseen what the government mandate to close businesses would do to the home improvement industry. Our position was clear to Mr. Rodriquez from the beginning, we apologized for the delays and as soon as we could complete the project we would. He was one of a handful of customers that were waiting for everything to reopen. We have since come to a mutual agreement to refund a portion of his money and allow him to collect the product that was purchased under his contract. While we wish our business, as well as other businesses we have partnered with, have not been affected with delays due to Covid we understand the issue and inconvenience it has posed to our valued customers. We wish the best to Mr. Rodriquez on his home improvement project and look forward to receiving the signed addendum.

5.0 Margaret K. Caledonia, MI
2/28/2020

Guarantee their work and help solve problems from previous contractors.

Response from Company:

Thank you Margaret for your kind words about our team. It was marvelous working with you as well. We anticipate that you and your family will continue to enjoy your home renovation. If we can ever be of future assistance on constructing another dream to a reality and giving you the peace of mind you deserve from a contractor, please give us a call, as we would be honored to work with you again.

Photos

Lifetime Home Products
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Portfolio
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Pole Barn New Build

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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