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Lighten Up Plumbing, Heating, Cooling and Electric, LLC
Thermostat - Install or Replace, Thermostat Service, Radiant Floor Heating System - Install,
About us
Our business was built on a foundation of caring – about our communities, our vendors, our customers, our employees, and our company. During an infectious disease outbreak, this means taking every precaution possible to keep others healthy and safe. With this objective in mind, we have implemented several procedures in our business to respond to and reduce the threat of COVID-19, such as; All employees and technicians will limit physical contact, including hand shaking, with customers and other team members. In-person group meetings and gatherings will be suspended or handled online Service technicians will take extra precaution when entering a customer’s home, including inquiring with customers if they have any symptoms of illness and wearing protective gloves whenever possible New illness protocols will be put into effect mandating the report of illness at the first sign of any symptom, and suspension of in-person contact with others
Business highlights
20 years of experience
Services we offer
AC Installs/Repairs, Furnace Installs/Repairs
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4139 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 59% | ||
| 11% | ||
| 4% | ||
| 3% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 139 reviews
Barbara S.
Feb 2020
Thermostat - Install or Replace
Prompt, friendly and did a great job.
Judy N.
Jul 2019
Very professional. Called ahead to verify arrival time. Completed job very efficiently. Neat. Cleaned up all debris. Very courteous service tech.
Julie C.
May 2019
This is a wonderful company that I now have on speed dial and signed up for their monthly package. I have a house that gets issues with electrical problems and no job has been to big or small for them yet. Completely happy with them.
Patrick D.
Mar 2019
Professional
Lynne M.
Feb 2019
I called this business and they immediately scheduled an appointment. Before the appointment I received a text let me know my tech was on the way. The text included a picture so I knew who to expect. Michael came to check the situation and then explain it to me and the cost would be. We set up a date to do the work and he showed up with an assistant and they did a great job. They were professional, polte, and very efficient. I love in a mobile home and not all companies will work with them. I was very pleased with my interaction with each of the employees I interacted with and do the service they provided.
Sue K.
Nov 2018
I am a 75 year old and single woman, and have had trouble finding a contractor who will actually take the time to completely explain the project, and how it will be done. All of the employees of the company go above and beyond in their work, and do an outstanding job.
Vaughn G.
Nov 2018
Set time and arrived ahead of schedule. Took care of clog issue and made sure it was done right. Service man was very friendly and told me what he was doing and why.
Robert C.
Sep 2018
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Cassandra D.
Sep 2018
I chose to go with Lighten up because of the friendly, respectful people they have. Michael came out to the house to review the job and give me a quote. He was able to give me a quote in my price range for the job I needed to get done. He was a cheerful professional person at all times, despite some issues getting a journeyman to join him and to make the job go faster. Michael tends to be a little forgetful about collecting his tools at the end of the job, but I would still hire him again. When you need work done, having nice people around makes the job easier and much more pleasant. Thanks again!
David B.
Aug 2018
All of the techs were polite, professional and productive. Thanks guys!
Andrew H.
Aug 2018
The cost was expensive. However the job was done very professionally. The plumber was extremely courtious and friendly.
Magdeline O.
Aug 2018
I like that they were prompt and got the problem solved right away. payment was fast and efficient. overall pleasant experience
Brittney D.
Aug 2018
Travis V from Lighten Up was a pleasure to work with on my electric project. He did a great job of listening to my needs and he made wonderful recommendations. I am highly satisfied with his work. I would recommend Lighten Up for future electric needs.
Ed Z.
Aug 2018
Very professional and good customer service.
Randy P.
Aug 2018
Very professional. Fit into our time schedule and showed up on time. Great job for a fair price.
Brittney D.
Aug 2018
Doug T.
Jul 2018
they were friendly, told me what I needed and how they was going to do the installation.
Bob M.
Jun 2018
The technician, Michael B., was extremely personable, professional and a pleasure to deal with. The work was performed in a timely manner and the quality is impeccable.
Response from Lighten Up Plumbing, Heating, Cooling and Electric, LLC
"We are so happy that Michael was able to help you with your electrical needs!"
Sam M.
Jun 2018
Good job and service. Spent a lot of time talking and trying to convince us to become a member for almost 200$ / yr. Had to ask him to do the job we hired him for, replace ice machine water line. He had to reconnect valves. Took an extra long time to complete work. We are not sure yet if we will join membership. Electric and plumbing, heater service and AC.
Response from Lighten Up Plumbing, Heating, Cooling and Electric, LLC
"Thank you for taking the time to leave us a review! We would love to talk to you about the membership plan if you have any questions."
Ron R.
Jun 2018
Great work but a little expensive.
Response from Lighten Up Plumbing, Heating, Cooling and Electric, LLC
"We are sorry you did have a positive experience with us but we will never cut corners or take short cuts to compromise the quality of our work. We cannot offer the same level of service our customers deserve and expect at the same rate as the cheap guys charge. We understand that we will not be a match for everyone, but our goal is to provide the best value for the money by giving the best service and quality of work, not to be the lowest priced contractor. 30% of our work comes from re doing or fixing work done by the lower priced guys. Those customers end up paying twice. Once a low price and then again to have it done properly."
Keith C.
Jun 2018
They still haven't installed the sprayer.
Response from Lighten Up Plumbing, Heating, Cooling and Electric, LLC
"We understand your frustration and we are sorry that it is taking so long to get your special order sprayer in. We will be reaching out to you soon to give an update on when the sprayer should be in."
Bren S.
Jun 2018
The communicated really well.
Response from Lighten Up Plumbing, Heating, Cooling and Electric, LLC
"Thank you for taking the time to leave us a review."
Terry W.
Jun 2018
They were ver
Response from Lighten Up Plumbing, Heating, Cooling and Electric, LLC
"Thank you for taking the time to leave us a review!"
Tom M.
May 2018
Mike was very professional. He explained how and why he was doing things. Also, he is a smart guy.
Response from Lighten Up Plumbing, Heating, Cooling and Electric, LLC
"We are pleased that Michael was able to help you with your electrical needs."
Heidi M.
May 2018
They were super pushy, tried to sell me things i didn't want or need. They were here fast but tried to sign me up for a year of things I didn't need.
Response from Lighten Up Plumbing, Heating, Cooling and Electric, LLC
"Thank you for sharing your experience and for bringing this to our attention. We would definitely like to talk with you further about your experience and learn more. Please message us the best number to contact you. We look forward to hearing from you."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Lighten Up Plumbing, Heating, Cooling and Electric, LLC is currently rated 4.4 overall out of 5.
Lighten Up Plumbing, Heating, Cooling and Electric, LLC accepts the following forms of payment: CreditCard
Yes, Lighten Up Plumbing, Heating, Cooling and Electric, LLC offers free project estimates.
No, Lighten Up Plumbing, Heating, Cooling and Electric, LLC does not offer eco-friendly accreditations.
No, Lighten Up Plumbing, Heating, Cooling and Electric, LLC does not offer emergency services.
No, Lighten Up Plumbing, Heating, Cooling and Electric, LLC does not offer warranties.