Lightspeed Security and Surveillance, LLC

4.7 |104 Verified Ratings
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Lightspeed Security and Surveillance, LLC

4.7 | 104 Verified Ratings
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832-904-2840

526 Kingwood Drive, Suite 181
Kingwood, TX 77339
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Profile
Lightspeed Security and Surveillance, LLC

Let us protect your home and family. 100% Professionals, all day, every day.

With several years experience, Lightspeed Security and Surveillance works hard to bring each customer the best possible service and quality available. We look forward to working with you soon on your next security service project. We welcome your questions and thank you for your interest.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Houston
  • Spring
  • Pasadena
  • Conroe
  • Humble
  • Katy
  • Sugar Land
  • Kingwood
  • Richmond
  • Pearland
  • Montgomery
  • Rosenberg
  • See All >

Services Offered

Home Security Services
  • Alarm System Install
  • Alarm System Monitor
  • Surveillance Camera Install
Related Services Available from Other Pros >

Website

www.lightspeed-security.com

Areas of Expertise

  • Alarm or Security System - Install and Repair
  • Surveillance Cameras - Install or Repair
  • Alarm or Security System - Monitor
  • Home Automation

Product Brands Used

  • 2 GIG, Honeywell, DSC

Quick Facts

Business Hours
Monday:
9:00 AM to 9:00 PM
Tuesday:
9:00 AM to 9:00 PM
Wednesday:
9:00 AM to 9:00 PM
Thursday:
9:00 AM to 9:00 PM
Friday:
9:00 AM to 9:00 PM
Saturday:
9:00 AM to 3:00 PM
Sunday:
9:00 AM to 3:00 PM
(Please call to confirm)
  • Warranty Description: 1 Year
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2010
Memberships & Affiliations
  • National Alarm Association of America (NAAA)
  • National Burglar and Fire Alarm Association (NBFAA)
  • Security Industry Association
State Licensing
Trade: Alarm & Security Systems Contractor
License #: B16824
Expiration: 10-31-2018
Green Certifications
  • GreenAdvantage.org - Green Advantage Certified
Insurance
Type: General Liability
Amount: $1,000,000
Expiration: 11-09-2018
Awards
  • 2014 BBB Gold Star Certificate
  • 2015 BBB Gold Star Certificate
  • 2014 Best of Home Advisor Award
  • 2015 Best of Home Advisor Award
  • 2017 Best Of Home Advisor Award
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Sponsor for Porter Highschool sports program

How We Got Started

I chose to work in this industry because we enjoy helping families and businesses protect themselves with the most advanced technologies..

We started in this industry in 2000.

We describe our business as Family owned and operated

 
Profile Photos Ratings & Reviews
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Photos
Lightspeed Security and Surveillance, LLC

My Work
5 Projects
  • 2 GIG
    3 photos
  • Commercial Cameras
    1 photo
  • Warehouse PTZ Camera
    1 photo
  • Installation
    1 photo
  • Surveillance Cameras
    7 photos
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Ratings & Reviews
Lightspeed Security and Surveillance, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 104
  Page 1 of 11
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5.0   |  
Review by in Spring, TX
Omar was the first to contact me when I posted the requirements to Home Advisor. He helped me to understand things I didn't know to ask and helped me work with him on a plan. The installation was completed within 3 business days of first contact. The two men who came to do the work were pleasant, professional, and did a great job. They know security installations well and I'd recommend them any day. I'm glad they were good because I never heard from any of the other security companies about the project, presumably because they didn't do the installation of a Swann Security system that was requested. Thank you!
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5.0   |  
Review by in Houston, TX
They did a good job. Thought it was a fair job, happy with the service
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5.0   |  
Review by in Kingwood, TX
They were Great and Repectful
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5.0   |  
Review by in Humble, TX
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5.0   |  
Review by in Houston, TX
Due to the subpar system that was installed by a another Home Advisor recommendation, Lightspeed replaced that system with an up-to-date and more advanced system. Quick install and cleaned up like they werenÂ’t there.
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4.5   |  
Review by in Houston, TX
Professional, knew all about Ring Security installations
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4.0   |  
Review by in Houston, TX
They did security camera work for me well. I didn't get the greatest response on some follow up post work, so confirm the warranty on their work before using them.
Response by Lightspeed Security and Surveillance, LLC: We appreciate your review and apologize for misunderstanding. On each invoice, bottom left, there is a note explaining the $45 trip charge when servicing systems under warranty. Before scheduling a service call we always try to troubleshoot the system over the phone. Nevertheless, there are times in which fixing the issue requires a trip to the customer's house. We don't charge for parts or labor under warranty to replace the defective devices or wiring except for the $45 trip charge. Damage due to acts of God or negligence are not included in the warranty.
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5.0   |  
Review by in Houston, TX
Great Work
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4.0   |  
Review by in Houston, TX
The techs showed up on time and were knowledgeable. My only issue was the owner wanted to be paid in cash where as the website states credit cards were a form of acceptable payment. Other then that great work!
Response by Lightspeed Security and Surveillance, LLC: We appreciate your review! We prefer check payments over CC due to a 3% commission rate all major credit charges to the companies. We have no problem accepting credit cards and I sincerely apologize for the misunderstanding.
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3.0   |  
Review by in Conroe, TX
Hard to reach via telephone.
Response by Lightspeed Security and Surveillance, LLC: We apologize for this inconvenience, we are expanding our Central Office and due to remodeling we have had issues with Internet and telephone lines. Thank you.
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Showing 1-10 of 104
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Lightspeed Security and Surveillance, LLC
4.7
104 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
77
4 Stars
25
3 Stars
2
2 Stars
0
1 Stars
0
95% of reviewers recommend this pro
Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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