Lightspeed Security and Surveillance, LLC

4.69 | 101 Verified Ratings
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Lightspeed Security and Surveillance, LLC

4.69 | 101 Verified Ratings
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832-904-2840

526 Kingwood Drive, Suite 181
Kingwood, TX 77339
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Profile
Lightspeed Security and Surveillance, LLC

Let us protect your home and family. 100% Professionals, all day, every day.

With several years experience, Lightspeed Security and Surveillance works hard to bring each customer the best possible service and quality available. We look forward to working with you soon on your next security service project. We welcome your questions and thank you for your interest.

Achievements

Service Area

  • Houston
  • Spring
  • Pasadena
  • Conroe
  • Humble
  • Katy
  • Sugar Land
  • Kingwood
  • Richmond
  • Pearland
  • Montgomery
  • Rosenberg
  • See All >

Services Offered

Home Security Services
  • Alarm System Install
  • Alarm System Monitor
  • Surveillance Camera Install
Related Services Available from Other Pros >

Website

www.lightspeed-security.com

Areas of Expertise

  • Alarm or Security System - Install and Repair
  • Surveillance Cameras - Install or Repair
  • Alarm or Security System - Monitor
  • Home Automation

Product Brands Used

  • 2 GIG, Honeywell, DSC

Quick Facts

Business Hours
Monday:
9:00 AM to 9:00 PM
Tuesday:
9:00 AM to 9:00 PM
Wednesday:
9:00 AM to 9:00 PM
Thursday:
9:00 AM to 9:00 PM
Friday:
9:00 AM to 9:00 PM
Saturday:
9:00 AM to 3:00 PM
Sunday:
9:00 AM to 3:00 PM
(Please call to confirm)
  • Warranty Description: 1 Year
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2010
Memberships & Affiliations
  • National Alarm Association of America (NAAA)
  • National Burglar and Fire Alarm Association (NBFAA)
  • Security Industry Association
State Licensing
Trade: Alarm & Security Systems Contractor
License #: B16824
Expiration: 10-31-2018
Green Certifications
  • GreenAdvantage.org - Green Advantage Certified
Insurance
Type: General Liability
Amount: $1,000,000
Expiration: 11-09-2018
Awards
  • 2014 BBB Gold Star Certificate
  • 2015 BBB Gold Star Certificate
  • 2014 Best of Home Advisor Award
  • 2015 Best of Home Advisor Award
  • 2017 Best Of Home Advisor Award
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Sponsor for Porter Highschool sports program

How We Got Started

I chose to work in this industry because we enjoy helping families and businesses protect themselves with the most advanced technologies..

We started in this industry in 2000.

We describe our business as Family owned and operated

 
Profile Photos Ratings & Reviews
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Photos
Lightspeed Security and Surveillance, LLC

My Work
5 Projects
  • 2 GIG
    3 photos
  • Commercial Cameras
    1 photo
  • Warehouse PTZ Camera
    1 photo
  • Installation
    1 photo
  • Surveillance Cameras
    7 photos
Save $200 on 4 Camera Package Including Installation Save $200
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Ratings & Reviews
Lightspeed Security and Surveillance, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 101
  Page 1 of 11
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5.0   |  
Review by in Humble, TX
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5.0   |  
Review by in Houston, TX
Due to the subpar system that was installed by a another Home Advisor recommendation, Lightspeed replaced that system with an up-to-date and more advanced system. Quick install and cleaned up like they werenÂ’t there.
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4.5   |  
Review by in Houston, TX
Professional, knew all about Ring Security installations
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4.0   |  
Review by in Houston, TX
They did security camera work for me well. I didn't get the greatest response on some follow up post work, so confirm the warranty on their work before using them.
Response by Lightspeed Security and Surveillance, LLC: We appreciate your review and apologize for misunderstanding. On each invoice, bottom left, there is a note explaining the $45 trip charge when servicing systems under warranty. Before scheduling a service call we always try to troubleshoot the system over the phone. Nevertheless, there are times in which fixing the issue requires a trip to the customer's house. We don't charge for parts or labor under warranty to replace the defective devices or wiring except for the $45 trip charge. Damage due to acts of God or negligence are not included in the warranty.
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5.0   |  
Review by in Houston, TX
Great Work
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4.0   |  
Review by in Houston, TX
The techs showed up on time and were knowledgeable. My only issue was the owner wanted to be paid in cash where as the website states credit cards were a form of acceptable payment. Other then that great work!
Response by Lightspeed Security and Surveillance, LLC: We appreciate your review! We prefer check payments over CC due to a 3% commission rate all major credit charges to the companies. We have no problem accepting credit cards and I sincerely apologize for the misunderstanding.
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3.0   |  
Review by in Conroe, TX
Hard to reach via telephone.
Response by Lightspeed Security and Surveillance, LLC: We apologize for this inconvenience, we are expanding our Central Office and due to remodeling we have had issues with Internet and telephone lines. Thank you.
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5.0   |  
Review by in Conroe, TX
Chris and Jordan are very knowledgeable and their skillsets are very resourceful and complete.They both did an awesome job for what I was wanting done.Very polite and professional.All communications from start to finish were excellent!! I highly recommend Lightspeed Security!!!
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5.0   |  
Review by in Houston, TX
Very professional
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5.0   |  
Review by in Seabrook, TX
Easy to schedule. Installation crew arrived on time. Work was completed efficiently.
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Showing 1-10 of 101
  Page 1 of 11
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Lightspeed Security and Surveillance, LLC
4.69
101 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
74
4 Stars
25
3 Stars
2
2 Stars
0
1 Stars
0
95% of reviewers recommend this pro
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