Lion Home Service

Extremely satisfied with the work undertaken by Lion -- replaced an old A/C unit inside the house with a new one; replaced generator outside, including strengthening the ground on which it was placed. Work was well done, employess very cooperative and very good at explaining. Would highly recommend them.

The service technician seemed knowledgeable and professional

Josh Scott from Lion Services, was friendly, knowledgeable and efficient. He fixed are issues quickly and provided excellent service.

Had a text saying service was on his way. Day before was told by text, that would mean within 45 minutes. After 2 1/2 hrs later called Lion service number to ask where rep was and the AI Operator - very irritating to "Talk" to a machine - said rep was on the way and be there shortly. So finally after almost 3 hrs the rep arrived who was also different than the one the first text stated "Was on his way". Was AC Tune-up so no idea if work is satisfactory or not. Was then "UP-Sold" service recommendations that I thought was covered by our service agreement - cleaning the AC Coils completely (both sides I guess), filter for humidifier and an over-flow preventer/detector for the reservoir well that may get too full if the drain pipe that was installed with the new AC should become clogged. Nice technician who I am guessing is competent - his work truck had no Lion markings either which was a little disconcerting for a large company.

Daniel (DJ) was the Best. Showed me ways to improve my system and save me money. He was very polite and respectful. I have been using Lion Home Service for years and would highly recommend them.

DO NOT USE THIS COMPANY. Please look at the YELP or BBB complaints, they are much more akin to what I experienced. They are certainly manipulating the Google reviews. I hired Lion to do a simple cleaning/certifying of our HVAC units as part of a sale. I was initially quoted $119, and I verified no less than 3 times with the customer service rep that the price would include cleaning and testing. When our tech showed up, he said we were misquoted and the charge for cleaning and testing would be about $450, as it was part of their "maintenance" package. They very reluctantly cut us a "deal" for just over $300. Not only was zero cleaning done, the tech did not perform a single action that could be classified as "maintenance." What we got was a diagnostic and estimate for repairs and replacement. I called to complain twice before someone finally got back to me. I was told that the tech didn't perform the cleaning because it may have damaged the unit, which was clearly a lie because the tec

A plumber came to our house to rebuild a leaking frost free outdoor faucet. He used the parts out of a similar faucet that cost approx. $55.00 at Lowes. He finished the job in a half hour. They charged us $491 dollars. So customers of this company should be aware that they are very expensive. The work was acceptable, but it was highly overpriced. Be aware of this when you hire them for a service.

Cody provided a service call for the annual inspection of our gas furnace and central AC unit. He was very personable and knowledgeable. Cody found some issues with the furnace and was able to make the repairs on site. Cody spent time going over all aspects of his inspection and answered any questions we had. He represents Lion Home Service well. We would not hesitate to recommend Lion to anyone who asked.

The work was done right and in a timely manner. The technician was professional, easy to talk with and cleaned up the area afterwards. I understand that hiring professionals that are licensed and trained should cost more. What are reasonable charges for work performed? For the amount of work done I thought it was a bit more than expected.

What great work, quick service/appointment and all at a fair price! I was also very impressed with Josh, he was informative, efficient, timely, and very amiable. Thank you, I no longer worry about my septic system. I definitely will contact Lion Home Service in the future.