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Approved
Approved

Refiners Fire Services

4.7(
293
)
Gas BBQ Service, Gas, Pellet, or Wood Stove Service, Pre-Fabricated Fireplace Unit (Gas) Installation,

About us

Hello, I'm Kevin, Owner and operator of Lionheart Fire & Hearth, LLC dba Refiners Fire Services. My goal is to provide quality service at an affordable rate year after year. If I can't fix it, I don't charge. When I service a direct vent gas fireplace, 80-90% of my service does not require parts replacement, just a bit of expertise in cleaning and adjusting and knowing when to replace a part and when not to. I also install wood stoves and inserts, install and service freestanding gas stoves, inserts and built-in fireplace, install and service firepits and BBQs. I can extend and install gas lines indoors or out and underground. Cold, windy, rainy days still ahead, if you enjoy a warm cozy and romantic evening with your spouse in front of the fire, but it's not working or looking so good.... call me! I will come out and inspect, clean and adjust it so it's warm and cozy I have been in the industry for over 20 years and now own and operate my own fireplace business.

Business highlights

16 years of experience

Services we offer

Gas BBQ - Gas line installation and service, Gas, Pellet, or Wood Stove - Install, Gas, Pellet, or Wood Stove - Repair, Pre-Fabricated Fireplace Unit - Installs, Pre-Fabricated Fireplace Unit - Repairs

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7293 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
2%
1
2%
Write a review

Filter reviews by service

Showing 76-100 of 293 reviews
Kevin R.
Mar 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
Kevin is responsive and efficient. Highly recommend.
Michael P.
Mar 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
N/a
Sue P.
Mar 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
On time
Marie F.
Feb 2023
4.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$285
If you're having a pellet stove installed, make sure you have a owners manual (I didn't have one) so the service man can see what needs to be done! Didi a good job and seemed to know what he was doing. But unfortunately couldn't connect the thermostat as he said "There's no connection on the stove." Later contacted the stove's company and they told me where the connection was on the stove .Doesn't really matter as the stove can be started alternately via a side electronics panel.
Heather H.
Feb 2023
4.5
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
They got me in as quickly as possible, cleaned and repaired my fireplace in one visit, and it has been working well since. There was a bit of burn off of the cleaning agents, but that dissipated in a couple weeks. Great friendly service.
Donnalee B.
Feb 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$1,000
They were great on all levels. They installed a new wood stove. They were timely, did a great job on the install and were very nice to work with.
Les S.
Feb 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$44,300
We have an older Gas Fireplace Insert. Not sure how old, but probably over 20 years. Also, it did not have any model number plate or sticker, so all we had was a brand name. FFS, had to make several visits and take a number of photos to be able to track down the correct parts that needed replacing. Also, had to pretty much completely take the interior of the stove, apart, to be able to remove the old parts and replace with the new. Got it all done and working great, again!!!
Jonathan J.
Feb 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
Very pleased
Roshelle W.
Feb 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Installation
Yes, I recommend this pro
$564
Quality service
Shelby G.
Feb 2023
3.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$275
Very responsive and good customer service. Fixed the problem in 20 minutes. They were upfront about the cost. Because I was in a bind I hired them, but they were very expensive in light of the fact that it was a quick fix with no parts needed.
Leslie H.
Feb 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$275
Nice technician
TIM B.
Jan 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
Truly enjoyed working with them. The tech was awesome and professional. Maryanne in the office is excellent on follow up.
Reed F.
Jan 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$304
Replaced component and cleaned fireplace.
Noah Z.
Jan 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
Fixed problem efficiently and had suggestions for money savings in future
Mike K.
Jan 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
It was good.
Amber D.
Jan 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$275
Friendly, quality service
Wendy L.
Jan 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
great company. friendly and competent
Dwayne B.
Jan 2023
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$275
Very professional, responsive, and customer service was great. They did exactly what they said they would, on time, and for the exact quoted amount. No attempt to upsell or get us to buy something we didn't want or need. Would recommend. Great local company.
David M.
Jan 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
$275
Tyler was very knowledgeable and explained all he was doing and what was needing done. My fireplace hadnt worked in two years but he had it going in a few minutes. Gave the unit a service and a much needed cleaning. Good company and wouldnt hesitate to call if I have any problems in the future. Many thanks Refiners Fire Services.
Jeanne W.
Jan 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
$275
Excellent company to work with
Jeri W.
Jan 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
The technician Kevin was very friendly and efficient. Kevin had the part that was needed and was in and out in under an hour. It was a little pricey, but we live a ways out of town and I know how inflation has made all costs increase.
Letizia B.
Dec 2022
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
Service was quick and efficient. Great customer service. Transparency on the cost estimate.
Don M.
Dec 2022
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$275
My standalone gas fireplace had a spider inside the tube causing it to malfunction. This is a primary source of heat in my house. I have to elderly people living here while I work. They stepped up during my time of need and were out within two weeks during December in Portland. Most companies quoted me FEBRUARY OR MARCH. That wasn't going to work thank you for your quick response.
Mark B.
Dec 2022
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
$275
They were prompt and on time and very professional.
John P.
Nov 2022
4.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
$450
This company worked very hard to provide good service and maintained very good communication throughout the project. There was a an error in our appointment time, however the company, did everything possible to correct the situation and got the work time on time.
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Showing 76-100 of 293

Licensing

Licensed*

Trade License Number

219643

Trade License Locale

OR

Trade License Expiration

03/15/2028

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Refiners Fire Services is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Refiners Fire Services accepts the following forms of payment: CreditCard

Yes, Refiners Fire Services offers free project estimates.

No, Refiners Fire Services does not offer eco-friendly accreditations.

No, Refiners Fire Services does not offer emergency services.

Yes, Refiners Fire Services offers warranties.