Local Motive Appliance Pros

mike fixed our samsung sealed system fridge when other company couldnâ t. four months later itâ s still working great.

Great service and went above and beyond to make sure things were perfect.

Good service

Came out twice to fix my fridge and oven. The oven was never repaired and still does not work. On the first visit, he had me advance money for fridge parts. Came out a second time, and turned out I did not need the parts. He told me he owed me a refund. I have never received an itemized invoice or the money he owes me. Very dishonest. I would never ever use nor recommend this company.

The first time they were out, the first technician ran my dryer for a few minutes and said he knew exactly what the issue was and he would need to order a thermal fuse and an igniter. He did not pull out a multimeter to check anything nor did he take the cap off the front of the dryer to verify if the igniter was working. I asked the tech if one of the things he was going to order was the thermal fuse, he said yes. A few days later, a different tech shows up with an igniter and solenoid coils. I asked him if he had a thermal fuse, he said none was ordered. He replaced the coils and igniter and it did not work. I asked him if he checked the thermal fuse, and he did not. He ordered more parts and a few days later the first technician comes back out. He replaced a bunch of other stuff with parts that weren't even made for my dryer and did not fit, so he never bothered to try to screw them in or anything and literally just left them dangling. Needless to say, the dryer still did not work. I asked him if he replaced the thermal fuse. He said he did. I did not check his work, he is supposed to be a professional. Today, I opened up the back of the dryer, that was put back together with less than half of the necessary screws, I found the parts hanging by their wires, and looked where the thermal fuse was. It was covered in lint so I know it had not been replaced and that I was lied to. I replaced the thermal fuse and the dryer worked. Now I have to replace the parts that the tech put in that were made for a different dryer. Fortunately this only cost me 75 bucks for the service call. However I don't appreciate being lied to. They should rename this business to LOCO Motive Appliance Pros, as you would be LOCO to hire them.

They were not able to fix my problem due to a lawsuit, but the were able to give good tips and advice for dealing with the problem and, afterwards, with the purchasing of another refrigerator.

unusual problem with the washing machine. took 3 visits to figure it out because it took time for the cycles to run but Mike stuck with it and it works like new now

On time and quick to fix

Hinges on my refer were replaced but they were not working to expectation. I called and Mike came right out and fixed the problem.

Mike was professional only when we were giving him money and trusting him to fix our refrigerator/freezer leak. Unfortunately, he did not fix it. He blamed the new part and said he would come back and change it again, then he stopped answering our calls. When I used another phone, he answered and we scheduled an appointment for him to come back and guarantee his work. We had our refrigerator empty for 2 days in preparation. He did not show up. He later said he had not received the part. He agreed to refund my money then hours later sent a text asking if we could split the $415.26 bill for all of his inconvenience. I had to call repeatedly (from a number he did not recognize) to get my money. One month later, I received a check for $189. less than half of the cost of his repair. When I asked him about it, he said he does not guarantee his work, only the parts he uses. He is dishonest and opportunistic. When an honest repairman came to assess the problem the one that Mike could not fix, he found that the only problem was that the water drain was clogged, no new parts were ever needed. Do not trust him.

The technician knew what he was doing and made short work of my gas range install.

Came out right away, installed my garbage disposal perfectly, super friendly guy. I'll call him again if I need services like his.

Unable to service Samsung ice maker.

Prompt call back & service appointment. Quality work, which included ordering a part and returning to make the repair as soon as possible. We appreciate his dedication to his work even in these uncertain times.

They charged me for the coming to check the problem and told me a wrong diagnosis for my washer.

Great quality work. Reliable.

Michael is not a licensed plumber do not hire for plumbing work, he is trying to take care of the situation. And we will see how this situation works out

Prompt call back and service appointment. Very friendly and courteous. A little pricey.

Highly recommend these guys for any of your appliance repair needs. Very prompt and professional.

While Mike as a little late, he got the job done very fast and we are happy with the results.

They returned my call immediately and scheduled my dryer repair for the very next day. Most impressive of all, is that he had both parts necessary for the repair with him in his truck! HIGHLY RECOMMEND!

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They are very prompt about returning calls and booking service. Highly recommend this company.

Very good