About us
MassBay Lock & Key is a local company specializing in Residential and Commercial locksmith services. We have many years of experience and can assess the problem, inform you of the potential security issues, and solve them. We understand, first hand, what people want: real professionalism and reliability in a locksmith. Using MassBay Lock & Key you can expect a high quality locksmith service at competitive price. Also, from the moment you contact us, you will be talking directly with a locksmith and avoid the frustration of dealing with a call center. We consider each and every client who turns to us to be the most important and we make sure that you are provided with the best possible assistance. MassBay Lock & Key located in Newton, MA.
Business highlights
Emergency services offered
12 years of experience
Services we offer
Locksmith
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.060 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 60 reviews
Jillian S.
Apr 2026
Locksmith Service
N/A
Charlene B.
Nov 2023
Locksmith Service
Great service.
Alicia M.
Jun 2023
Locksmith Service
Andre was incredibly quick in getting to us, helpful, and effective. Could not recommend more strongly.
Catarina C.
Dec 2022
Locksmith Service
He was very polite and worked fast.
Deborah S.
Dec 2022
Locksmith Service
Excellent service and very professional. The work was completed in a timely manner, while they informed me of the delivery time â based on parts arrival. Thank you.
Bruno M.
Oct 2022
Locksmith Service
Very professional and helpful
Martin O.
Jun 2022
Locksmith Service
Good. He arrived as scheduled and completed the work in a timely manner with good attention to my security.
Susan P.
Jun 2022
Locksmith Service
Glad I hired this company. Pleased with their work.
Marcy H.
Feb 2022
Locksmith Service
The entire experience took less than one hour. I sent a request. Andrey called me back. I got a home visit, quote, and completed solution for my door in less than one hour. Courteous, knowledgeable, and explained everything great too. Definitely recommend and will use again
Amyn G.
Nov 2021
Locksmith Service
Andrey was professional and very quick to come over and help us. He worked fast and was efficient. Above all Andrey's work was very clean. We really appreciate his help and would hire him again.
Arijit C.
Aug 2021
Locksmith Service
Very professional, showed up punctually, and did an excellent job
Kate D.
Aug 2021
Locksmith Service
Nothing
Marina O.
Jun 2021
Locksmith Service
Great job
Ornette N.
Dec 2020
Locksmith Service
Fantastic service. Andrey was on time and very professional. He worked hard and fast. changed all my locks and took his time to explain to me some of the things he was doing. I recommend this company to anyone.
Shui S.
Dec 2020
Locksmith Service
Andrew responded very quickly to my request for quote and gave me the cost estimate promptly. He also completed the service repair within hours of contacting me. His cost to repair the lock was fair. The lock was also repaired to my satisfaction. I would recommend him to others.
Ari F.
Nov 2020
Locksmith Service
I absolutely loved the service they provided. They were quick, efficient and I would definitely recommend them to others.
Margaret W.
Nov 2020
Locksmith Service
Andrey kept working until everything was aligned. He did a nice job
Emily M.
Oct 2020
Locksmith Service
They were on time, very knowledgeable, and didnâ t charge more even when the job turned out to be more complicated. Highly recommended.
Shwetha I.
Oct 2020
Locksmith Service
I had a great experience working with Lock N Key Locksmith. Andrey came in on time, explained me everything he was doing and also gave me good suggestions on some of the questions I asked him. I was very impressed with his knowledge and his honest suggestions to keep my home safe. I would highly recommend them!
Joanne S.
Sep 2020
Locksmith Service
I needed a deadbolt installed on my back door. Andrey came to my house within a half hour. He installed the deadbolt just where I wanted it. I highly recommend LOCK' N' KEY LOCKSMITH!!!
John D.
Sep 2020
Locksmith Service
Punctual, helpful, and very competent. I highly recommend!!
Lisa P.
Sep 2020
Locksmith Service
We hired Lock N Key to put a deadbolt on our back door. He did a wonderful job. He even helped us fix an issue we were having with the door knob on our front door. We would definitely hire him again.
Peter D.
Sep 2020
Locksmith Service
Andrey arrived at our house within a couple of hours for a non-emergency call. We reviewed options for replacing an old damaged lock set and he came up with an excellent solution at a very reasonable price. He completed the work on the spot and Iâ m very happy with the results. I would not hesitate to hire again.
Junko G.
Sep 2020
Locksmith Service
He completed a very difficult job that others had not been able to do. Excellent work.
Alejandro B.
Jun 2020
Locksmith Service
Easy to work with and completed the job quickly. I recommend him.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
MassBay Lock & Key is currently rated 5.0 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
MassBay Lock & Key accepts the following forms of payment: CreditCard
No, MassBay Lock & Key does not offer free project estimates.
No, MassBay Lock & Key does not offer eco-friendly accreditations.
Yes, MassBay Lock & Key offers emergency services.
Yes, MassBay Lock & Key offers warranties.