Lorenzo Johnson

It was a refrigerator repair. I guess it was an unusual problem but he was able to get the part and now the frig works great!

He was great. There that day. Fixed the machine. Responsive. Reliable.

Very professional,as well as helpful

He was on time and very professional.

Mr. Johnson is a such a professional and kind person. My experience with him from the initial contact to the completion of the installation of my stove was highly satisfactory. His customer service skills are outstanding.

Very professional and reasonably priced - would use again if I need to!

Professional, friendly, direct, willing to assist and answer questions and/or concerns. Yes, I will recommend him and request him on future repairs.

Quick and prompt. Could be a little more personable...

Lorenzo Johnson is very knowledgeable ,fast , and trustworthy. He fixed the problem in five minutes literally. I highly recommend Lorenzo Johnson to everyone who needs quality service. Look no further , Lorenzo Johnson is the one !

Mr. Johnson is truly a professional. Although, he had a personal family situation; he was able to make it to my home and diagnose the problem. At first I thought, I was going to have to purchase a new washer. Johnson made a suggestion and was able to fix my problem! Significantly within budget. He is definately a master at what he does....... I highly recommend Mr. Johnsn.

My experience was FANTASTIC. In addition to 20min response he had the part and fridge working better than it had within 24hrs of my call. Also he took the time to explain in full detail of what was the problem, what I should look for in the future, and bugs that have come up in this brand of appliance. I have already recommended to other family members. Also gave me the best Value overall. Thank you!!!

Was prompt, knowledgeable and professional.

Very thorough.

I had a problem with my refridgerator door not closing. Lorenzo came in and fixed the problem which really did not exist because I had the crisper shelf placed in inproperly ! This was preventing the door from closing. I truly appreciated his honesty because he could have easily told me something else and made a lot more money. Lorenzo was very professional and economical, I will definitely call him again if I have any other problem.

would rate him a 10 if I could

Mr. Johnson was courteous and professional. He was prompt and fixed my dryer right away. I would recommend him to all my friends. I am very satisfied with his work.

He was very courteous. He came directly out without hesitation. This man is a God sent. He was professional from beginning to end. He went out of his way to get the job done and with joy in his voice. The next time something happens to my washer I know who to call without having to think twice.

He did a good job and I will use him again and refer him to my friends

Very Professional, Knowledgeable, and expedient.

Lorenzo was very professional, he came out to assess the job and proceeded to Lowes for the parts and my gas line was installed in an reasonable amount of time. I was surprised to learn the job could be done the same day. I can't wait to start using my washer and dryer, so tired of having to leave the house to wash; I can now wash in the comfort of my own home. Lorenzo is friendly, courteous, and inexpensive to fit my budget. I will provide additional feedback after utilizing my appliance. Thank you Service Magic for recommending Lorenzo.

I was bit worried when Mr. Johnson didn't return my calls after he missed the scheduled follow up appointment however, Mr Johnson informed that a personal issue had prevented him from returning to make the repairs sooner. He scheduled another appointment to complete the repairs and did so in a prompt and inexpensive manner. I would strongly recommend that you use Mr. Johnson's services if you ever find yourself in need of some appliance repairs

Lorenzo Johnson was very courteous and prompt. He quoted me a fair price for my washing machine repair. I would defintely recommend him to my friends and family.

Mr. Johnson called me yesterday...And although he was ill, he made an attempt to look at my job later in the afternoon. He called me later, as promised...And immediately made an appointment with me for the next day. Today, he showed up for the job on time and with a great attitude. He went with me to the hardware store after giving an explanation of what part I needed to complete the job. We got the part, he did the job and I now have a working washer/dryer. I am so pleased with the level of professional service I received. I would certainly recommend Mr. Johnson to my friends and clients. Thanks for the referral.

Mr. Johnson was proficent in the repair of my washing machine. He is a professional.