Lux Glass and Screen

Replaced the glass to the fixed side of a 1050's style casement window. Did so in quick order. Though I must add that because of my background in construction, I knew it would greatly expedite matters for me to chip out the old caulk down to the shiny metal of the frame.

First let me say I would absolutely hire Lux again, and would highly recommend them based on several things (communication, timeliness, pricing and follow up). And I was torn between a 4 or a 5 rating. I called Lux and Amanda (who does the scheduling and billing) was amazing to work with. They had someone out immediately, gave us a very competitive quote, and told us it would be 7-10 days to get the glass ready. 10 days later Lux had the crew back out and completed the glass replacement and screen repair. Unfortunately, after they left, we discovered each of the 4 screens had some problems with puckering and needed to be re-stretched. In addition, when they replaced the glass in our mahogany door, they took out 3 of the 4 trim panels, but left the 4th in place. The new glass was slightly thinner so when they reinstalled the 3 pieces they no longer lined up with the 4th. When I contacted Amanda she was very apologetic and immediately scheduled the team to come back out and correct all issues which they did. We are very happy with the corrected work. Amanda's communications throughout the entire process was top notch. I had originally tried to work with a company called Lone Star glass who strung us along for over 3 months on the glass repair and screen replacement and ultimately did nothing. In comparison I was so happy to have found the professional team at Lux.

Job was well done and timely! Pricing was reasonable and they have amazing customer service! Outstanding company to work with.

Justin and his company did an excellent job on the windows. He came out to the property, quickly assessed the damaged windows/screens and had them ordered immediately for a reasonable price. The installation was quick and easy. I would highly recommend giving them a call for your window needs!

Lux communicated well, gave me the best estimate, and fastest delivery/install time, finishing ahead of schedule. They were a pleasure to deal with !

They were very professional and friendly and when they arrived to do the job they were finished within an hour. We were very pleased.

Great experience and team, very happy with their work and reasonable pricing

Excellent service!

They were great, professional and affordable

They did a great job replacing the double pane glass in 10 windows that had lost their seal and were leaking/fogged up. The guys were very professional, reasonably priced and completed the job in a very timely fashion. I would highly recommend you use these guys for any window glass replacement needs you might have.

Service was great. They were professional and courteous. I highly recommend, and will definitely call them for any future needs.

So I gotta take a few minutes and say how amazing these people are!!! I called everywhere to try and get someone to come replace a single pane window nobody could get me on there scheldule or wanted a arm and a leg to come do it before the rain storms until I found this guy he came after his day was over which was after 7 pm at night to do my window and wow the guy was friendly and did a awesome job and was beyond cheaper than what the other people where gonna charge I wanna say a big thank you to Justin with lux glass I will definitely be using y’all again!!!!

Justin and Nathan came out and replaced my windows and solar screens with very nice upgrades from what was currently on my home. They were punctual, professional and had very fair pricing. I would recommend them highly to others as they stayed on the budget I was quoted and finished per the timeframe I was given. Excellent job gentlemen.