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About us
MHR Services, Inc., is a full service remodeling company, specializing in kitchens, bathrooms and basements. Owner carries three state licenses and is on every job along with a select group of subcontractors when needed, who he has been working with for years.All work performed is completed with licensed profesionals not helpers. With 30 years experience in remodeling and the air conditioning and heating industry, we can make your dreams come true. We offer quality crafsmanship, warranties,and work with all budgets. A+ member of BBB
Business highlights
33 years of experience
Services we offer
Basement - Remodel, Bathroom - Remodel, Heating and Air conditioning, Kitchen - Remodel
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.441 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 54% | ||
| 0% | ||
| 5% | ||
| 0% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 41 reviews
William T.
Dec 2020
Very pleased with the entire experience from start to finish. Joe is meticulous with his work which shows in his craftsmanship. Will hire him again for our next major project.
Response from MHR Services - Unlicensed Contractor
"Thank you so much for the review, it's always great to make our customers happy"
William T.
Dec 2020
My kitchen looks amazing!
Larry J.
Dec 2020
I would hire Mr. Joe Milio for any and every future project that I have. He is a consummate professional. During each step of our remodeling project, Mr. Joe Milio was accessible, honest, and responsive. He patiently addresses questions or concerns about the project. Mr. Joe Milio is diverse in his talents and has the ability to complete a variety of work. In my opinion, he goes above and beyond the call of the job. Mr. Joe Milio successfully develops an interpersonal relationship with the customer and is persistent with completing a job to 100% satisfaction. We are so pleased with our project and the job exceeded all expectations!
Response from MHR Services - Unlicensed Contractor
"Thank you so much for the review, it was my pleasure working for you, always great to make our customers happy."
Michael P.
Jul 2020
Terrible, terrible customer service and zero people skills. Would not recommend. If you are assigned to him through your warranty company, request to be assigned to someone else. Trust me.
Response from MHR Services - Unlicensed Contractor
"Sorry for the inconvenience, due to the current pandemic the availability of needed parts has been taking longer to get them shipped. Waiting for the part and then having to coordinate the install with my ductman created longer down times. Sometimes problems get out of my hands and control and we apologize for that."
Roslyn S.
Apr 2016
I had my basement completely remodeled. I turned the the half bath to a full bath with a tub and a separate shower. I added a bedroom which is now attached to the bathroom making it a suite. I updated the washroom and put in a new furnace and air conditioner and all new wiring and recess ceiling lightning . Also, added new doors, one of which was a barn style door. Put in carpeting as well as tile. We used bead board and dry wall through out.
Carl J.
Jul 2015
Joe Milio was very professional; and hired other well qualified local professionals to work with him as required, e.g. plumber, HVAC, woodworking - all excellent. We had complete trust in Joe and he always cleaned up the work site, was easy to deal with on a couple of changes, and was very respectful of our home. He made some great recommendations we decided on. Everyone who has seen our basement has said it was an excellent job. It does not look at all like a basement. Try him, you'll like him. He is very honest. Thank you Joe!
Danisha B.
Feb 2014
I had my heating and A/C unit replaced. It worked fine for the first 5 months and then it stopped working.
Response from MHR Services - Unlicensed Contractor
"Customer did not give me a chance to come back and check system, she put a negative response post first before she called me back to let me know there was a problem. She was just mad because she had to pay with a credit card, and I charge a convenience fee of 3%."
Danisha B.
Nov 2013
Failed to tell me he charged an additional fee for using credit cards until after the job was done.
Response from MHR Services - Unlicensed Contractor
"This is same customer with negative post on furnace install, told customer I accept payments with check, cash or credit card, she could only pay by credit card."
Jason B.
Jun 2013
N/A
I thought I needed FREON. Turned out I didn't. My HVAC motor blew. Bigger problem, but great service and response time.
John L.
Feb 2013
N/A
Joe creeped my wife out. I wouldn't leave him alone with her again. The plumbing repair was completed in a timely manner and I haven't had a leak.
Response from MHR Services - Unlicensed Contractor
"Not sure why this customer made this comment,we made heating repair to system at a very cold time, customer left baseboard heating off while they were away, repaired several leaks to cracked pipes. Went back when wife was there to get left over pipe fittings and left. Spoke to husband about comment, he said he would retract comment."
William M.
Jan 2013
N/A
We did a complete kitchen remodel which involved enlarging the kitchen, replacing cabinets, countertops, flooring, windows, electrical wiring, lighting, plumbing and sinks. MHR Services worked with us as the project evolved and were professional, courteous and on time. I appreciated the opportunity to view their work and talk with other satisfied customers prior to signing a contract. We are very pleased with our new kitchen and would not hesitate to utilize their services again for other home improvement projects.
Thomas V.
Jun 2012
N/A
Joe and John were great. They were cordial, professional, and responsive to my needs. They gave sound advice on work that NEEDED to be done, and did not try to sell or provide any unneeded parts or service. It was nearly 100 degrees the day they installed my outside Heat Pump unit and they persevered under other than comfortable conditions. I am already considering having MHR back to do some other HVAC work. I can't recommend them highly enough.
Patricia D.
Jan 2012
N/A
High quality. After seeing the quality of workmanship on a neighbor's kitchen remodel, I hired MHR Services to remodel both my kitchen and bath.
Deborah T.
Dec 2011
N/A
Very Professional and great work!
Chris P.
Nov 2011
N/A
I have had a bee's nest clog in my furnace vent before. Blue Dot wanted 300 dollars. Another company wanted 150. My contractor did it for 90 dollars, same day.
Grace C.
Nov 2011
N/A
MHR- Joe completed our Kitchen renovation-to my surprise-in less than 3 weeks, he coordinated all the jobs-electric-plumbing- in an efficient manner and had great guys working for him. There some additional plumbing that added to the cost. As soon as the cabinets were delivered they started installing them. John always had a great positive attitude and was good at cleaning at the end of the work day. The kitchen looks amazing-Scott the kitchen designer was great. I recommend Joe and his crew for any other projects and I�m planning to hire him for future projects.
Curtis P.
Sep 2011
N/A
My basement remodel project was done with very high quality, the attention to detail was amazing. All members of the team were professional and courteous. The work area was always left neat and clean. He has some of the best in the business working with him. I would not hesitate to recommend his work to anyone. I will call MHR for any building needs. The price was very reasonable and the service was excellent. The final project turned out great! This is a business you can trust. MHR services for Life!
Tina D.
Aug 2011
N/A
Very happy with the work! We will definitely use MHR anytime we need anything done.
Shelly J.
Mar 2011
N/A
I live in NJ and was helping my son who was buying a house in Bel Air, MD. At the time of settlement, we learned that the Heat Pump did not work. We were in a bad situation with no heat. After confering with multiple contractors, we found Joe Milillio of MHR to be the most responsive and competitive in price. He advised us on installing a high effeciency Carrier System and was able to alter his schedule and perform a complete installation the following day. He was a life saver. We found him to be well organized, payed close attention to detail, and overall, did an excellent job. I highly recommend him anyone in need of his services.
Laura D.
Feb 2011
In April of 2010 I hired Joseph Milio of MHR Sevices for purchase and installation of a Rheem heating and AC system for my elderly mother's home. 3 months later the AC stopped working. There was a freon leak in the new system. Mr Milio refilled the freon and was to return by the end of August to locate and repair the leak. Seven months and numerous phone calls later he has yet to make the repair, the system is still under warranty. Mr. Milio has been rude and dismissive when contacted regarding this matter. I intend to contact the BBB and Rheem to report MHR Services.
Response from MHR Services - Unlicensed Contractor
"This customers mother was living with 27 cats at one time, it was not easy to work under those conditions, she was later moved to nursing home.Customer also failed to mention that i was in an accident and fractured my foot in four places. I did return to make repair and recharge system on 2/14/11. After completing repair i then received this reveiw. I am a five star contrator with all good reveiws."
Elise W.
Aug 2010
Response time is excellent and pricing is reasonable.
Dominique L.
Apr 2010
Joe was very responsive and quick. However, he said he had fixed our heat and it was not working again by the next day.
Response from MHR Services - Unlicensed Contractor
"I repaired system at end of heating season,and told customer she needed a complete tune up on her oil fired system.She said she would wait until later in the year for additional repairs needed."
Ted P.
Jan 2010
Quick response. Same day service. Knowledgeable. Left the work area as clean as when he arrived.
Tracey K.
Jan 2010
Great company to work with! Quick, fair, and friendly!
Bruce L.
Sep 2009
The contractor / owner responded quickly to my posting and was eager and enthusiastic to meet me and discuss my plans. MHR was the first contractor I met and after meeting with two other well qualified contractors I chose them. MHR worked in an expiditious manner and in conjunction with other work going on in my house. The craftsmanship was excellent.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
MHR Services - Unlicensed Contractor is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
MHR Services - Unlicensed Contractor accepts the following forms of payment: CreditCard
Yes, MHR Services - Unlicensed Contractor offers free project estimates.
No, MHR Services - Unlicensed Contractor does not offer eco-friendly accreditations.
No, MHR Services - Unlicensed Contractor does not offer emergency services.
Yes, MHR Services - Unlicensed Contractor offers warranties.