Mount Valley Foundation Services

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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

Learn about our screening process
Learn about our screening process

38 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 7:00 AM - 9:00 PM
  • Tue: 7:00 AM - 9:00 PM
  • Wed: 7:00 AM - 9:00 PM
  • Thu: 7:00 AM - 9:00 PM
  • Fri: 7:00 AM - 9:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: 10:00 AM - 7:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Foundation Repair & Stablization
  • Crawl Space Repair & Encapsulation
  • Push Pier, Helical Pier, & Slab Pier Installation
  • Wall Reinforcement Systems & Bowing Wall Repair
  • Basement Waterproofing Systems
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
49 Verified Reviews
  • 5
    35
  • 4
    8
  • 3
    1
  • 2
    2
  • 1
    3
Showing 1-10 of 49 results
5.0 Brandon L. Cullowhee, NC
3/16/2024

Finish much quicker quicker than originally expected. House feels much better now. You have to come back out soon fix one little problem but other than that no issue.

5.0 Leslie F. Savannah, GA
2/2/2024

All personnel were curtious and professional. They were able adapt to hidden problems in the foundation. They informed me of what they were doing and why. Area was left clean. I would hire them again.

5.0 Judy A. Hendersonville, NC
4/24/2023

Clint Weimann was so very professional and explained issues with my foundation in a manner I could understand. The inspection was extremely thorough and I felt that I was getting the right kind of repair. I did not know what exactly was wrong when I contacted Mount Valley.

5.0 Joan S. Greenville, SC
3/20/2023

Had problems with supervisor level. The General Manager became involved and took care of the issue.

1.5 Joan S. Greenville, SC
3/7/2023

An encapsulation and placing of a dehumidifier was done on February 3rd. Afterwards I was told that they had no available electrician to put in an outlet. had to wait around 2 weeks for an electrician to install a dedicated outlet in the crawlspace. I then called and requested an inspection.The inspector came within a week and told me that some things that were done required repairs. I have to wait until March 17 to get the repairs and second inspection completed. I feel that if I hadn't called as many times as I had nothing would of been done. I paid in full which was my mistake as the reviews I read were much different than what I experienced and I had trust in the company. This dragged out process is quite annoying and unexpected as I was told that the entire project would take 4-6 hours followed by an inspection.

3.5 William J. Pelzer, SC
1/9/2023

Jeff and his assistant were outstanding. They came on time, told us what they would do, walked up through, and did the job exactly as they said they would; that part was excellent. Customer Service: When we contracted, we were offered 12 months as same as cash and went forward with the paperwork. However, when we got to the actual financing contract, we were not entirely comfortable with it and opted not to finance but to pay cash on delivery. We were told that the financing material had all been canceled. A day before the job was done, we received finance agreements and notification of access to our credit scores, etc to open a new line of credit. I called Customer Service and Sky was great but said she could not answer the question and referred me to Amy, the office manager. As instructed, I left her a voicemail call-back request. No response. A few days later, another voicemail request, and no response. Another 3 days and I called Sky again, and she said she would remind Amy again. I sent a text message to Amy but no response. Four days later, I received a follow-up note from Sky asking if I had heard and called her. Another apology and another follow-up reminder and another call but still no response. I gave up. In short, the folks doing the frontline work and the product are great. However, the administrative end, assuming that the Office Manager is an example of leadership quality, was not so great.

5.0 Bobby C. Tryon, NC
12/28/2022

Great experience with these guys. Timely and efficient with no issues.

4.5 Kathleen L. Piedmont, SC
10/24/2022

the peace of mind that I know without a doubt that my house is safe to be inand will last many more years is pricless. The crew was professional and plesant and curtious to work with. they explained everything well and worked well together.

3.5 Diomara M. Fountain Inn, SC
8/5/2022

Not clear on work done.

Photos

Mount Valley Foundation Services
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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