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Macias Upgrades

Tile: Ceramic and Porcelain Installation, Tile: Ceramic and Porcelain - Install, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install,

About us

Macias Upgrades is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

Business highlights

8 years of experience

Memberships & Affiliations

Better Business Bureau

Services we offer

Custom Tile pattern installs, Custom Tiled Walk-in Showers, Tile Installs

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%

Filter reviews by service

Showing 1-16 of 16 reviews
Maritza A.
Aug 2024
1.0
$56,000
Do not hire!! Bailed in us after we paid him $56k. Tried to extort us for another $17k. Says heâ s licensed and bonded and heâ s NOT!! The wife is very unprofessional and a bully. My home was gutted and left bare. We lost a whole stand up freezer of meat and only found out because of our cameras. They moved the freezer and either the freezer was not plugged back in or they put too much on one outlet. But never mentioned it to us. We had moved out of our home for the renovations and once the money stopped they lost it. The wife came in quit the job and then began with all sorts of threats. All which have been recorded. Inspectors have inspected the job and verified that only 10% of the work was completed for $56K. Be careful and do your research. Stay away and do not hire this company!!
Response from Macias Upgrades
"PLEASE READ IN ITS ENTIRETY BEFORE PASSING US UP DUE TO THIS DISHONEST REVIEW. THIS WAS A HUGE PROJECT AND "WE GOT SCAMMED!!" WE HAVE PROOF!! Let me begin by stating that you were an actual "repeat" customer from a couple of years ago and obviously happy because you "found" and contacted us "again" to go take a look at this claim. You definitely left out the "facts and details" with this negative review so let me state the details of the "signed contract" for your "needed repairs" so future clients can know the entirety of the situation. YOU ARE A DISGRUNTLED CLIENT WHO RAN OUT OF FUNDS BECAUSE YOU WANTED TO SCAM YOUR USAA INSURANCE and we d -"

Joanne S.
Mar 2024
1.0
$30,000
Gabriel Macias was referred by The Tile Store. He did not finish my job, the glass enclosure does not work, the finish out was terrible and he ripped me off for $5,500, He lies, he cheats and he does shoddy work. He also stole collectors item pictures from my house and ruined my backyard. RUN, RUN, RUN FROM THIS CONTRACTOR. He will ask you for an advance, DO NOT GIVE IT TO HIM AND WITHHOLD SOMETHING UNTIL HE COMES BACK TO FIX THE PUNCH LIST. He is crooked and a thief. His work is terrible I could go on and on. He refuses to pay me back and he refuses to answer my call for help. He takes your deposit goes and cashes it and then 3 days before the job starts makes up lies and refuses to come back. PLEASE DO NOT GET SCAMMED AND ROBBED LIKE I DID. HE IS ON THE BRINK OF BANKRUPTCY AND ROBBING CUSTOMERS TO PAY FOR OTHER JOBS.

Gloria R.
Aug 2022
5.0
Yes, I recommend this pro
Gabriel Macias and his crew did a fantastic job! From beginning to end, he arrived on time, completed the work in a timely manner. Showed attention to detail, was attentive to the work and care on the work being done. Very professional and reasonably priced for the work. I have another project to do at my house, and I will certainly call Macias Upgrades for the job. As well as recommend him to family and friends. Very highly recommended for contracting work!

Calvin M.
Feb 2022
5.0
Tile: Ceramic and Porcelain Installation
My family and I are pleased that we went with Gabriel when it came to tiling our kitchen floor. We really wanted to get our floors done weeks before my daughter's birthday and we wanted it done right. Gabriel was honest and brought is wealth of knowledge. He is very humble, honest, and not pushy. Most importantly, he kept his word throughout the project and showed up the day after the agreement upon estimate to work. His crew and him kept the project clean and didnt try to rush for a quick buck. Gabriel made sure everything was A1 quality. He is a dependable person and my family and I look forward to working Macias upgrades for more home projects down the line.

Rose T.
Aug 2021
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
These professionals were on time. They kept me up to date on everything. they are at the top of the list when it comes to renovations. Thank you for providing their expertise.

Alfredo D.
Sep 2020
5.0
Tile: Ceramic and Porcelain Installation
Yes, I recommend this pro
$1,250
Gabriel and his crew were great.. His guys did a wonderful job installing the tile.. I couldn't have been happier with the finish product.. Gabriel is very reasonable with his pricing and I will definitely be using Macias Upgrades in the future.

Amy G.
Aug 2020
5.0
Tile: Ceramic and Porcelain Installation
Yes, I recommend this pro
$438
We used Macias Upgrades to install backsplash in our kitchen. Gabe swung by the house on the day we got connected with him, and gave us a super reasonable price. $150 less than what other contractors were giving us. He and his team showed up 5 min early on the scheduled date to make sure they could start on time. They were extremely friendly when completing the work, and made sure to check with us to make any decisions on how we want the tile to lay. We would definitely hire them again next time we need work done.

Melanie A.
Apr 2020
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
I used Macias Upgrade for a backsplash update in my kitchen. I had decided on a Mosaic tile and I couldn't be happier with the end result. My experience with Gabriel was great. He should up when he said he would and removed what I had before, asked for decision making crossroad to ensure our satisfaction. He stayed until job was completed and cleaned up everything. He was friendly and really kind/professional. And pricing was very reasonable. Highly recommend.

Dominique B.
Jan 2020
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
These guys are A1 quality. Gabe very professional and really works around your schedule to meet your expectations. He kept me updated on all expenses and work very hard to make sure we love our new tile floors. No one else came close to his quote. Thank you we are planning next project with this company

Joseph S.
Dec 2019
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Gabriel is a very nice gentlemen. Gabriel and his crew are professional, punctual, respectful, and efficient. They do what they say whey will do, which is different than other service providers. The price is reasonable, and the work is performed by artisans and craftsmen. Gabriel goes above and beyond expectations. He loaded my excess product for the job in his truck and took it back to the supplier for a refund. He even triple checked the refund to make sure I was getting the right refund. Who else would do that?? NOBODY!!! Gabriel is the best!!!!!!!!!!!

Billy B.
Nov 2019
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Absolutely the best quality, punctuality and overall personality of Gabriel Macias and his group in addition very creative. I was definitely impressed with the quality of the job and the overall experience. The best I seen in a while, is hard to get someone now a days that takes the job so serious like Gabriel. Highly recommend!!!

Mario C.
Oct 2019
5.0
Yes, I recommend this pro
The gentleman is very intelligent, he knows his angles, and suggests color options for the area of work he is doing. Great with custom work. Definitely recommend to any and all who need assistance.

Michael F.
Oct 2019
5.0
Yes, I recommend this pro
He is honest and does good quality work.

Vae W.
Oct 2019
5.0
Yes, I recommend this pro
very knowledgeable and helpful, easy to work with.

Jose B.
Oct 2019
5.0
Yes, I recommend this pro
Great customer service, very timely if he says he is going to be there at 7:00 he will be there 15 minutes before 7:00.

Mary G.
Oct 2019
5.0
Yes, I recommend this pro
Gabriel Macias and his crew were amazing! They were punctual, professional, paid attention to detail, and listened to what I wanted. The price was great and the my marble install was even better! I got a unique pattern done in my family room and I can honesty say, no other house that I ve been in has a pattern like mine. Always remember, upgrading is an investment! When you want it done right the first time , remember...you get what you pay for! If you re looking for a quality upgrade, I highly recommend Macias Upgrades!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Macias Upgrades is currently rated 4.5 overall out of 5.

Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 9:00 AM - 6:00 PM Sunday: Closed

Macias Upgrades accepts the following forms of payment: CreditCard

Yes, Macias Upgrades offers free project estimates.

No, Macias Upgrades does not offer eco-friendly accreditations.

No, Macias Upgrades does not offer emergency services.

Yes, Macias Upgrades offers warranties.