Madelyn's Maid Service

4.6 | 35 Verified Ratings
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708-794-6243

2824 North 74th Avenue, 1st Floor
Elmwood Park, IL 60707
 
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Profile
Madelyn's Maid Service


We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Call us today!

Achievements

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Service Area

  • Chicago
  • Evanston
  • Melrose Park
  • Des Plaines
  • Oak Park
  • Bensenville
  • Schiller Park
  • Lincolnwood
  • Bedford Park
  • Wood Dale
  • Skokie
  • Hillside
  • Harwood Heights
  • Oak Brook
  • River Grove
  • Cicero
  • Bellwood
  • Berkeley
  • Brookfield
  • Franklin Park
  • Hines
  • Maywood
  • Villa Park
  • Elmhurst
  • Hinsdale
  • Niles
  • Lyons
  • Golf
  • Berwyn
  • Elmwood Park
  • Morton Grove
  • Stone Park
  • Western Springs
  • Park Ridge
  • Riverside
  • La Grange Park
  • Summit Argo
  • Forest Park
  • River Forest
  • Westchester
  • See All >

Services Offered

Cleaning & Maid Services
  • Maid Service
  • One Time Maid Service

Areas of Expertise

  • Cleaning Services

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2015
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Madelyn's Maid Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 35
  Page 1 of 4
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4.5   |  
Review by in Oak Park, IL
I thought it was wonderful! They were very professional and friendly. Great job! I just had a tiny more work then could be done in two hours. Will definitely use this group again!
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4.5   |  
Review by in Forest Park, IL
Very nice and very professional
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5.0   |  
Review by in Chicago, IL
Great service. I highly recommend
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0.5   |  10-22-2018
Review by Samid V. in Oak Park, IL
I was quoted $150 and then re-quoted $550 the day of the service. Absolutely terrible. They took advantage because I was traveling the next day and couldn't reschedule. This company seemed great based on the reviews but the problems started as soon as Madelyn's crossed the door. She started complaining about how filthy everything was even though the property had been well maintained and professionally cleaned several times over the previous months then she raised the quote three-fold. I was very clear to her that the window blinds and bathrooms were a priority and she left them untouched arguing that it would be an extra $1,000 to clean them. Even the medicines cabinets were left dirty. Also, I had a large stock of unused toilet paper and over $100 worth of LED light bulbs and she decided they were trash and "threw" them away. She also threw away all the instruction manuals for the appliances. Before the cleaning team was done I did a quick check of all the work that was still pending and I was told not to worry because they were not nearly done so I left with the intention to come back later, however, I received a text 10 minutes later telling that they had already left! The team left without finishing and without at least letting me check if I was satisfied. I don't know I the team was tired by the time they got to my home or if they were having a bad day but I certainly didn't get what I paid for. If you use this service I recommend that you supervise them very closely.
Response by Madelyn's Maid Service: Mr [name withheld at customer's request] was not present for a walk thru for a quote , he failed to tell me over the phone that the kitchen was full of baked oil on counters and shelves , this 3 bath large apartment needed a lot of care and when we gave him the hourly rate he insulted me so I did tell him he was free to look for someone else, his sister was the one available and there thru whole process, my main maid then met with him and explained the process and it would take a lot of man hours to remove the grease off kitchen and did say that his tenants didnt really keep up with the cleaning he then said this was his apartment and I believe he got offended for comme
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4.0   |  
Review by in Skokie, IL
We have a 3 bedroom bilevel with 2 cats. I wanted to have a deep clean and someone to do weekly or biweekly cleaning to help my 80 year old Mom. Madeline was really nice and honest with quote, time and accommodated my reschedule. Sent 3 people, who were on time and beyond hard working. They were there for 3 1/2 hours and washed from top to bottom of our 3 bedroom, two bathrooms, halls, living dining room and kitchen and more. They did not do our laundry room as time didn't permit and with our ok. It was great to come home, have a grateful, happy mom and a house that was clean, smelling great and we'll let's be honest, I didn't have to do it. Looking forward to talking with Madeline about a regular schedule!
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5.0   |  
Review by in Chicago, IL
They did a very good job on the cleaning. They were on time and thorough. I would not hesitate to use them again.
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0.5   |  09-15-2018
Review by Marirose M. in Forest Park, IL
After having sent a $25 deposit on 9/7 to hold my Sunday 9/16, 10a.m. cleaning appointment, I got a text 9/14 informing me they couldn't make scheduled time. I had planned my weekend activities around this appointment. Madelyn offered late on Sunday or Monday morning and stated that she'd sent back my deposit. Unacceptable, as I work full-time. I still have not received my deposit back.
Response by Madelyn's Maid Service: We did offer the client a different time same day and or a day sooner. She then got irate and insulting so we decided to return deposit and she did receive her $25.00 back.
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5.0   |  
Review by in Brookfield, IL
Excellent service! On time. Did an awesome job cleaning.
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5.0   |  
Review by in Chicago, IL
Maid Service workers were very friendly and hard workers
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3.0   |  
Review by in River Grove, IL
Unsatisfactory, they did not finish the work I had to show them everything they had missed and clean it myself.
Response by Madelyn's Maid Service: Customer wanted a deep cleaning, mind you the service she hired before ours left the premises immediately after seeing how bad the kitchens condition was, client didn't want to pay for more time that was needed and she pointed out a stain on fridge that was cleaned, client tipped our maids and said they did a fantastic job!
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Showing 1-10 of 35
  Page 1 of 4

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