Madsen Squared Flooring

I needed a partial repair from my tenant's veal tiles including a subfloor prior to inspection for sale. Rob was responsive and eager to come out to look at the job. He brought his wife/partner Nora who took notes. They were professional and personable. They decided that an hourly rate would be best due to the unknowns. They were out within 24 hours prepared. They were very eager to help me out. At the jobs end the tile did not match the height at the edges and extra glue was built up with in order to meet the old tiles squarely. It did not dry and hold up and glue was seeping out within the drying time. therefore I wrote of the problem in an email. The next day, I received a detailed answer to my concerns point by point which explained the job complexity and expressed an apology that I was not pleased. They came out to look at the job and we came up with another way to tackle the problem areas. They agreed to fix it .for a very small fee for the additional hours. I am happy with the job and the way that they professionally addressed my concerns and willingness to make it right. They wanted to make sure that I was pleased. For that and the fair pricing, I am recommending them. Thank you both!

the work was great,timing on getting professional work was also awesome,but what i enjoyed most was they put me at ease from 1st getgo, i live alone and i,m 73 yrs old so to say i,m nervous and unconfortable is an understatement but they made me feel like part of their family, i was so impressed with their work and i,m going to hire them again next month.

Rob is a great guy and will work hard to see that everything is just right.

He did excellent work, every time their is a problem he is right out to help me.

He really went out of his way to help me and make sure everything was being done right.