Magnolia Patio Covers

We spent over 100k with Magnolia Pool and Patio. Our last project was completed May 2025. We received an email in July closing our account and thanking us for our continued business. Nine months later(March 2026) the office manager, Lisa, sent us an email stating that they had made a billing error and we actually owe them an additional $2900. I asked for detailed proof of this amount since we paid well over what our initial quote was. I also asked to speak with the owner, which never happened. She then sent me a generic pdf with an additional $2900 added to my second amount due for Jan 2024, and replied that they have dynamic billing and no invoice is available. Lisa has since sent emails stating, ?The billing structure and payment application have already been explained, and no further review or documentation will be provided. The timing of this discovery does not alter the amount owed.? Needless to say this feels like such a massive scam!!

David did an excellent job. I told him kind of what I wanted and he did the work in my absence. Better than expected. Very happy with the work.

Very personable. Easy to deal with and great response time.

I contacted them and they were very prompt to get it started. Within a week, materials were here and they got the job done within the next week and we are very impressed with their service.