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Maidpro Topeka
Maid Service, Commercial Blinds or Shades Cleaning, One Time Interior House Cleaning,
About us
MaidPro of Topeka provides you with the best residential cleaning in your area at an affordable price! We are on time, pay attention to detail and guarantee a job well done. MaidPro of Topeka specializes in recurring maid services and one time cleaning service. Please contact us today for a free estimate! We look forward to providing you with the best cleaning services in town.
Business highlights
15 years of experience
Services we offer
Apartment Cleaning, Business Cleaning, House Cleaning, Maid Service
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.927 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 37% | ||
| 26% | ||
| 15% | ||
| 7% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 27 reviews
Kathy G.
Jun 2020
Maid Service
My Pro Shelly K. Is great! Love her work ethic; She is a great representative of how this local Maid Pro builds a culture of employees that are professional, courteous and hard working.
Sandra A.
Jan 2019
Maid Service
i would like to hire them to clean my basement in a couple of months
Response from Maidpro Topeka
"We are here to help you anytime with your cleaning needs, thank you for your positive feedback!"
Lavon V.
Jun 2018
Maid Service
I was very pleased w/the cleaning.
Response from Maidpro Topeka
"We value our clients and the feedback. We are happy you are satisfied with the service. Hope to see you in the future! :)"
Kathy B.
May 2018
One Time Interior House Cleaning
On time and courteous.
Response from Maidpro Topeka
"Being punctual is important as we know you have a schedule too. We hope to provide satisfactory cleaning for you in the future! Thank you for your feedback."
Sandra A.
Apr 2018
Maid Service
I would use them again. I liked the work
Response from Maidpro Topeka
"We are so happy you were happy with our work. Thank you for the great feedback!"
Carol P.
Nov 2017
Maid Service
They were scheduled for 11 am. At 12:30 pm I called to check on arrival; having car problems should be there in half an hour was the response. At 3:15 still no one. Called again and was told trying to find a replacement. Since I had other obligations I requested some one come at 8 am the next morning as quests were arriving for wedding at 1 pm. Replacement service person showed at 9:20. The deep cleaning was barley what I expect on a bi-weekly maintenance project. Ill will definitely be looking for a service more reliable and thorough.
Response from Maidpro Topeka
"I wanted to first thank you for your feedback and say I am sorry for your negative experience with MaidPro. The original cleaner that was to come to you had an emergency and failed to let the office know and this is why we were not able to communicate faster with you. She has been reprimanded for this. We do have a re-clean guarantee and would have definitely sent a different cleaner out free of charge to fix anything that was unsatisfactory with your first cleaning. Once again I sincerely apologize."
Philip A.
Jul 2017
One Time Interior House Cleaning
Agreed to service because they offered a 10% discount which they failed to give me. They finally put a credit on my charge card for the 10% about a month later. I was told I was getting charged by the hour and given a total for 4 hours, however, it only took 3 hours and I was never given a reduced price.
Response from Maidpro Topeka
"I'm sorry about any miscommunication that may have happened. I did look up your account and saw that the clean that was done in January did receive the 10% off your account about 19 days later. I'm sorry for your wait on that. Also it does look that the clean was almost 4 hours so we can't give a discount on that. Please except our apologizes for any miscommunication and have a great day! Maidpro Staff"
Glenda B.
Apr 2017
Maid Service
The first-time cleaner missed one or two things but that's usual for a new appointment. What she was excellent. Very quick and efficient response to my requests.
Response from Maidpro Topeka
"We are glad you were happy with your clean! Thank you for the feedback it does help us grow as a business. Have a great day!"
Cheri W.
Jan 2017
Maid Service
Very quick service. I called on Wednesday and they had someone here on Friday, two days before Christmas! Bethany did a great job in my bathroom. I am disabled and can not clean like I used to but she did. My tub, sink, toilet and floor sparkled when she was done! She also cleaned in my kitchen and vacuumed some. She was here for two hours and worked every second she was here. I chose the special they are running for new customers and will be having these great people in my home once a month to help me clean the things I can no longer clean and do some of the chores I can no longer do myself. Great experience. Thank you MaidPro!
Response from Maidpro Topeka
"We are happy that your experience with us was great and you loved your clean! Please call with any questions you may have! Thank you for choosing MaidPro for your cleaning needs!"
Beth W.
Jun 2016
Maid Service
It was wonderful coming home from a long trip to find a shiny clean house. Everything was done well and the service was provided when I needed it.
Response from Maidpro Topeka
"We are so glad you were able to come home to a clean house! Hope you guys had a great trip! Call the office any time you guys have any questions or concerns we are more then happy to help! Thank you for leaving a review we love to hear back on all our cleans."
Anita B.
Jun 2016
Maid Service
It was very well priced.
Response from Maidpro Topeka
"Thank you for the review! If there was anything that was missed or you were not happy with we have a 24 hour re-clean policy at no additional charge. Have a great day!"
Kathy L.
Dec 2015
One Time Interior House Cleaning
The work was incomplete. The house was empty--sold and being readied for the new owners. Workers did not bring a step stool to be able to reach shelves in two rooms. I was told that for insurance and safety purposes they were not allowed to go any higher than two steps. We had 8 foot ceilings. The highest shelf was no higher than 7 feet. There were smudges on the walls that were not cleaned, dirt, bugs and spider webs were left in the corner of the laundry room and the living room was not thoroughly vacuumed. We were told that a supervisor would come inspect their work when they were finished yet she told me she could not come out that day because she had to pick up her children. When I hired Maidpro I told them that the work had to be finished on that day because the new owners took possession the next day. My husband and I went out that evening to complete the work necessary. When I called the following week I was chastised because I had not called the next day so they could have come out to finish what was left undone. When the two women were finished in less time than what was estimated on the phone to me they handed my husband the 49 item check sheet they used to evaluate their job. It included chores that would be done if the house was full of furniture and appliances and EVERY ITEM WAS CHECKED OFF THE LIST in spite of the fact that most of those tasks were impossible to do in an empty house. I would not deal with Maidpro again and you can be sure that I have shared my experience with others.
Response from Maidpro Topeka
"I'm so sorry you were unhappy with your clean. I'm sorry things were missed or not done and we strive to make all our customers happy. We never want to hear that our customers are upset and unhappy. I give my sincere apologizes."
Candace R.
Nov 2015
Maid Service
This was the first cleaning, so they charged a bit more. My house shines!
Response from Maidpro Topeka
"I'm glad your happy with your clean! First time cleans can be tricky on estimating, sometimes it can take our girls a little longer to get your house nice and clean. If you have any questions or concerns please feel free to call the office anytime! We love to hear our customers feedback it helps!"
Galen B.
Sep 2015
One Time Interior House Cleaning
Did moderate cleaning job, but wouldn't describe as professional.
Response from Maidpro Topeka
"I'm sorry if we missed anything and do not like to hear that our customers were not happy with their cleans. We do have a 24 hour re-clean policy free of charge. Thank you for your feedback it is helpful for us! Have a great day!"
Nancy J.
Aug 2015
Maid Service
Great service would use them again!
Response from Maidpro Topeka
"We are so glad you were happy with your clean! Thank you for the feedback! If you have any questions or concerns please call the office we are always willing to answer any questions you have. Have a great day!"
Karen F.
Jun 2015
One Time Interior House Cleaning
The worker they sent was nice and efficient. She was also flexible when I had to bring in some items from the rain and kind of messed up the plans. There was a really bad stain on the kitchen counter - she got it!
Response from Maidpro Topeka
"We are so glad you are happy with your clean! Our girls are pretty flexible when it comes to customer service. I'm glad she could get that stain out for you! Please consider us for any future cleans. Have a great day!"
Janet P.
May 2015
One Time Interior House Cleaning
The ladies did an excellent job. Rachel worked very hard on the kitchen tile, it looks as good as new.
Response from Maidpro Topeka
"Glad the girls were able to make your home look great! Thank you for your feedback we appreciate it!"
Dianne K.
Mar 2015
Maid Service
The two ladies came when I was advised they would. We have a large house and it was estimated it would take seven hours. They worked five hours. I felt at least one of the ladies wanted to cut the time short. They did a lot of cleaning, but left some undone such as forgetting to clean microwave interior, not vacuuming the entrance rug that needed it and leaving some dust on the floor and behind an easy chair to more. The cost for the first-time five hours was $167 with $25 off coupon. Certainly can't complain about the cost. The customer service was good also. I could have called for them to come back to finish was needing to be done, but did not. I plan to have them come in a month. I recognize it can take time to have things be more satisfactory to me and we do have a large, time consuming house to clean. Plan to hire them again next month.
Response from Maidpro Topeka
"Thank you for your feedback ! I'm sorry if the girls were rushing and missed things. We do have that 24 hour re-clean policy at no addition charge. So if anything is ever missed please call the office we are here to help. Have a great day!"
Bev M.
Sep 2014
Maid Service
Bev could not have been nicer and she did an amazing job with cleaning the dirt and dog hair in my house. It may have been my fault, but I left clean linens on the guest bed thinking she would make the bed like the checklist said, but I may have needed to request that...still not sure. I definitely want her to come back in a month after surgery to deep clean again!!!
Response from Maidpro Topeka
"We are glad you were happy with your clean thank you for your feedback! Our service providers do make beds, but changing the linens is upon request or when the service provider is there you can ask them if they could do that for you. Our girls are more then happy to do those things for you!"
Cheryl G.
Jun 2014
One Time Interior House Cleaning
Came on short notice to help with a move out inspection.
Response from Maidpro Topeka
"Thank you for your 4 star review! Here at MaidPro we strive to be better! If there was anything we could have done better for you please let us know!"
Susan H.
Jun 2014
One Time Interior House Cleaning
They took two days since they had not sent a maid that could stay the quoted time. Second maid was very slow and not as compentant as the first. Seemed to have some internal problems that both women blamed on each other. Both women were nice, just frustrated. They did a fair job of cleaning but house was very dirty so I feel they did what they could in the time allotted.
Response from Maidpro Topeka
"I'm sorry Susan that situation happened! Thank you for your feedback! Maidpro strives to be better and our customer feed back helps us do that!"
Denise W.
Apr 2014
Maid Service
The lady that came and cleaned my house was soooo nice and she even bought doggy treats for my three pugs! They are very good. I WILL be using them again. I also will be recommeding them to all my friends
Response from Maidpro Topeka
"Thank you for the review we are so happy that you were extremely happy with your service provider! And thank you for the recommendations!"
Cindy S.
Aug 2013
One Time Interior House Cleaning
They were very accommodating and flexible with our crazy schedule and did a thorough job. I would definitely use this service again.
Response from Maidpro Topeka
"Thank you Cindy for your review! Our customers reviews are important to us. They let us know what we excel at and what we need to improve on."
Nancy J.
Jan 2013
N/A
Maid Service
I like Gladis very much.
Response from Maidpro Topeka
"Nancy I'm glad you like Gladis and she cleans your home to your liking. If there is anything we can improve on please let us know. Every feed back is appreciated!"
Abby C.
Nov 2012
N/A
One Time Interior House Cleaning
Great cleaning at a really great price
Response from Maidpro Topeka
"I'm glad you liked your clean! If there was anything different or better we could have done please let us know! We appreciate all feedback!"
Licensing
State Contractor License Requirements
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FAQ
Maidpro Topeka is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Open All Day
Sunday: Open All Day
Maidpro Topeka accepts the following forms of payment: CreditCard
Yes, Maidpro Topeka offers free project estimates.
No, Maidpro Topeka does not offer eco-friendly accreditations.
No, Maidpro Topeka does not offer emergency services.
Yes, Maidpro Topeka offers warranties.