MaidPro

4.04 | 42 Verified Ratings
Write a Review

MaidPro

4.04 | 42 Verified Ratings
Write a Review

425-746-2800

2047 152nd Avenue Northeast
Redman, WA 98052
 
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Profile
MaidPro


We believe that your home should be cleaned to your highest expectations by quality, trained professionals. We have a long tradition of providing our customers with exceptional service at affordable rates.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Seattle
  • Bellevue
  • Redmond
  • Renton
  • Issaquah
  • Kirkland
  • Kent
  • Sammamish
  • Bothell
  • Mercer Island
  • See All >

Services Offered

Cleaning & Maid Services
  • Maid Service
  • One Time Maid Service

Website

maidpro.com

Quick Facts

Business Hours
(Please call to confirm)

Credentials

In Business Since: 2000
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
MaidPro

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 42
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1.0   |  
Review by in Seattle, WA
The people who answered the phone and talked to me were professional, courteous, and prompt. However, the cleaning was mediocre. The cleaner left out a lot of details: corners, edges, etc. The job was a move-out cleaning. They were supposed to clean the inside of the cabinets and drawers. The cleaner did go through but with big, sloppy strokes. Not a thorough job.
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5.0   |  
Review by in Renton, WA
Martha and Nancy are to be commended for being on-time (early in fact), professional, and thorough. I am very glad I hired this firm. Oh and their pricing was extremely competitive. Yes I would use them again.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Mercer Island, WA
Off to a good start.
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0.5   |  11-29-2015
Review by Natalie H. in Bothell, WA
DO NOT USE MAID PRO It’s not the quality of the cleaners, it’s the horrible management that made this company awful to deal with. Here is a short list of issues that came up during the year or so we used them: SPECIAL INSTRUCTIONS IN THE ‘FILE’ They will tell you there is a “File” for your home, with any special instructions about your house/the clean. This is a LIE. If you don’t write a note to the cleaners each time, they will not know because despite the management telling you they “pass on” the instructions and the cleaners look at this file, it’s just not true. WANT TO WRITE A NOTE? So you think, OK so they’ll never share the info in our file. That’s OK, I’ll just write a note to the cleaners. Well, too bad. You can’t. None (or most) of the cleaners don’t read English, so communication must be done via the management team to the cleaners. And since the management WON’T help you, you’re screwed. BOOTIES? As an example, I asked please for the cleaners who came to our house to wear booties. This rarely happened. I would leave notes, that never worked. When I would come home and the cleaners would still be there, I’d ask ‘Hi can you wear booties?’ Sometimes they did. Sometimes they said they didn’t have booties. WTF? Sometimes they said they didn’t understand me. Again, I don’t blame the cleaners, I blame the MANAGEMENT. NEED A SPECIFIC DAY/TIME? Well, you can’t have that either. Sure, you can ASK for a specific time, but they will come whenever the Hell they feel like. Each week they will say "someone called in sick, or another clean took too long, or they got lost" (yes, I heard that one a few times), etc. So forget about scheduling a regular clean time. THE WORST PART When you communicate to the management about these issues, they always have the same answer. “We’ll make the cleaners come back over and re-clean.” WHAT?? That’s not the issue. The lack of communication, timing, reading English, booties, NONE of those things have to do with the quality of the clean. They do NOTHING to fix this. DO NOT HIRE THEM!!! And now, my top 3 ‘accidents’ that happened while we used Maid Pro. WATERING THE BATHROOM Once after they cleaned, the magnetic strip had been removed from the shower door. I called and asked where they put it. Sorry, they didn’t remember where they put it. Even though they were JUST THERE the same day. So every time we took a shower, we watered the bathroom. Classy…. PLAYED WITH PETS We have a dog which we put in a crate during the clean. One of the cleaners decided he was hungry, so she went into our cabinet, got a serving dish, and gave the dog food/water. So when we got home, our dog had peed and pooped all over the crate since he’s not used to having all the extra food/water. MISTAKEN IDENTITY One of the final straws. We always left a check for the cleaners along with a cash tip together in the same spot. But one day the cleaner who came took the check, the cash, along with an unmarked greeting card meant for a friend, with a $30 Olive Garden gift card inside. I never brought it up, I just decided it was time to get a new cleaner. But really, would you take a card not addressed to you? It was such a headache I just wanted to move on.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Bellevue, WA
Very friendly and work was detail-oriented and well done.
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4.0   |  
Review by in Seattle, WA
Called before she came. Very polite. Did a very good job. My house is now very clean and smells great from the product she used.

2 of 2 users found this review helpful.

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1.0   |  
Review by in Kent, WA
I used them for a 8 months and got varied cleanings. Very inconsistent. I do not recommend for their high prices.

2 of 2 users found this review helpful.

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4.5   |  
Review by in Las Vega, WA
Whole house cleaning after all tile replaced by wood. Very thorough and worked well as a two person team.

2 of 2 users found this review helpful.

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4.0   |  
Review by in Seattle, WA
polite and efficient. I would recommend Maid Pro

2 of 2 users found this review helpful.

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3.5   |  
Review by in Kirkland, 908034, WA
Nothing.

0 of 2 users found this review helpful.

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Showing 1-10 of 42
  Page 1 of 5

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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