
About us
We have a passion for CLEAN. Everyone deserves to have a clean home but not everyone wants to spend time doing it! Our mission is to make it easy and affordable so your quality of life is improved; life is a mess so let us clean it up for you.
Business highlights
Se habla espanol
8 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.262 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 16% | ||
| 8% | ||
| 5% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 62 reviews
Leslee S.
May 2024
Maid Service
DO NOT USE!!! They STEAL!!!! They stole most of my high end designer clothing in 2 of my closets that I rarely use and a couple of my Dyson vacuum cleaners are missing and who knows what else. I did not watch them carefully, so they can put out the trash and someone else can come along and take it. Also, a couple of times they had a supervisor come to the house and she was more than likely in on the steal. The owner yelled at me and said his people dont steal and nobody would want my old clothes. They use company cars that track their positions, but by using a 3rd party that is easily overcome. They knew which clothes to take - high end St. John knits that never go out of style, a Kate Spade coat that had only been worn once, etc. A total of 5 feet was missing from both closets that could not take another hanger of clothing, then they spread out the clothes in case I looked in. They did leave 2 St. John knits that were red, but you cant wear red to a funeral. I was totally disgusted and should have called the police. But thieves will take advantage of older people.
Response from Maid Sense, LLC
"Good morning! Thank you for your review. It was hard to talk to you when you called. You said that latino people are "disgusting theives and they always will be". You said they stole your underwear and should go back to their "poor country". I tried so hard to listen to your needs, but it appeard that you were under the influence of something as you were very incoherent. I am still eager to talk to you and resolve this, if you can talk to me amicably. We offered many solutions and tried to help, buy you refused them all. Interestingly, it was only after weeks of trying to collect payment that you accused us of this. You also never paid for the service. We do wish you well. And if you would like to discuss this please feel free to call."
Cynthia S.
Aug 2023
Maid Service
I like that you can sign up for a cleaning schedule that works for you -- every week on a certain day, every two weeks, etc. They always show up on time and it is two or three people. They are fast and extremely good at cleaning and knowing what to do. I cannot say enough good things about them. My husband is very impressed with them, also. I tried a couple of other places -- nightmares. You can trust Maid Sense and you will be very happy with their service.
Kellie H.
Aug 2023
Maid Service
Great experience
Robert L.
Jul 2023
Maid Service
Even when there are a few misses here and there...and I am extremely picky...they always strive to make it perfect!!! Great communication and customer service every time from David! Highly recommended!
J.P. W.
May 2023
Maid Service
The ladies were punctual, professional and really cared about cleaning my home well.
Shamara W.
Feb 2023
Maid Service
They are always on time and do a great job
MARCIE S.
Jan 2023
Maid Service
I thought I had already submitted a review several days ago. I'd had over several months worth of accummulated dust and dirt due to my disabilitiesi, so under the circumstances, the ladies did an outstanding job! Only really 'minor' dissatisfaction was that the older of the two who had handwashed my dishes (as our apartnment conplex is without dishwashers) could have done a better job when it came to washing the silverware as I did end up having to rewash it. I have absolutely hired this particular 'crew' to return on a regular monthly basis!
Vanessa S.
Oct 2022
Maid Service
Satisfied work their work
Theresa S.
May 2022
Maid Service
David is so professional and his staff is great❣
Latoya S.
Apr 2022
Maid Service
The ladies were awesome.
James B.
Mar 2022
Maid Service
I could not communicate with them because they could not speak nor understand English. Most clients like to be able to discuss what they want to be done. They also walked away with my shower squeeze. One if the ladies spent most of their time talking on the phone than cleaning. I had to call the owner every time I wanted to communicate with his employees. I felt this was unprofessional since I had to spend most of my time on the phone with him.
Beverly F.
Feb 2022
Maid Service
The vacuum cleaner did not work very well. I vacuumed after they left. They did not dust a very dusty windowsill and parts of the furniture. The ladies were very nice but hurried through in about an hour and a half.
Response from Maid Sense, LLC
"Good morning Beverly! Hope you are well. We have been cleaning for you for many years! I am so sorry to see this review. We just cleaned yesterday and we continue to love to provide you service."
Pamela W.
Feb 2022
Maid Service
The girls did a great job cleaning!! It’s so nice to have a clean house. I highly recommend.
Sari F.
Nov 2021
Maid Service
Excellent, efficient, pleasant. Would recommend.
Angela G.
Oct 2021
Maid Service
The ladies were very nice and did a great job!
Susan M.
Oct 2021
Maid Service
Team arrives on Time and Ready to work. Works Efficiently and as a team. Recommend Maid Sense to Clean Your Home!
Lynn R.
Oct 2021
Maid Service
Had to dust and clean my mirrors in the bathroom after they left. Also, did not move anything to dust or vacuum.
Elizabeth T.
Sep 2021
Maid Service
I had a call from David within a few minutes of posting my project. He quoted me a price over the phone and asked when I wanted to get started. I said as soon as possible. They were able to schedule the next day. The two ladies that came arrived right when they said they would, were very professional and did a wonderful job. My house not only looks great now, it smells great as well. I would recommend Maid Sense to anyone looking for a cleaning service.
Ted J.
Aug 2021
Maid Service
Good company, very easy to communicate with.
Pat S.
Aug 2021
Maid Service
Team 1 was available the next day. They worked hard and did a good job.
Lisa G.
Aug 2021
Maid Service
Had a cool phone
Roy R.
Jul 2021
Maid Service
Finished in 2hrs. Yes, we have a small house.
Kevin S.
Jul 2021
Maid Service
Fast and Thorough great team
Sam H.
Jun 2021
Maid Service
work was rushed and there was a lot of dust left behind
Becky L.
Apr 2021
Maid Service
They missed areas. Did not provide the service I requested.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Maid Sense, LLC is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Maid Sense, LLC accepts the following forms of payment: CreditCard
Yes, Maid Sense, LLC offers free project estimates.
No, Maid Sense, LLC does not offer eco-friendly accreditations.
No, Maid Sense, LLC does not offer emergency services.
No, Maid Sense, LLC does not offer warranties.