M&M Pest & Wildlife, LLC

HORRIBLE COMPANY & CUSTOMER SERVICE. They took $400 in Feb and didn?t honor their ?3-month treatment guarantee,? then refused service by April. They missed scheduled appointments?unacceptable for an Airbnb. After two treatments (about 14 days apart), roach activity didn?t improve. A guest identified them as German roaches, which require specific treatment. When I raised concerns, they offered more frequent visits at $99?fine. They came once more, said they used stronger treatment, still no change. I added my own traps and baits. When I followed up to reschedule, I learned they chose to stop servicing us?claiming an invoice wasn?t paid same day. They had come late, and my dad (who pays) had just had hip surgery. The bill was nearly double, not $99. They charge a $75 same-day late fee. Though waived, they later used it against us to drop service. Check Better Business Bureau complaints before hiring.

M&M Pest and WIldlife came to remove squirrels and seal house entry points. They use a spray foam where the squirrels ate through and returned. They had to came back to resolve the squirrel issue and said I now had a raccoon and would cost more and treat the same entry points I paid for w/o completing the squirrel issue. I had a one yr. contract and customer guarantee. The owner, Michael Ysasaga, told me to see an attorney. I won a Breach of Contract against this company on 11/5/2025. The address they use in Plano is bogus is a UPS store. This is the worst pest control company in the Dallas/ Ft. Worth areas.

I used them 2 years ago, and was glad I still had their number. They removed a critter from my attic. They came when promised and also did on time follow up. Very friendly and professional. I'd highly recommend.

There is no office, only a storage door at a strip mall. They only like to communicate by text. Mike will get VERY angry with you if you complain. I paid for a five year PEST CONTROL PLAN. Less than a year later, I had ants again. I was told that my previous treatment was for carpenter ants and other species were not covered. They will cheat you. Fins another company.

Had a fly infestation in both front and back yards. Couldn't sit outside. Hired M&M Pest to spray for flies and within a few hours all but a few remained. It's been 3 days and still no flies. Highly recommend M&M.

Thank You Junior! For detailing our issue with us and what we will be doing going forward. We feel blessed for your services.

SCAMMERS! THEY WILL TAKE YOUR MONEY FOR INCOMPLETE SERVICES! GHOST YOU ON FOLLOW UPS! IGNORE YOUR CALLS, TEXTS AND EMAILS! DO NOT USE CASH OR MONEY APP AS YOU WONT BE ABLE TO DISPUTE CHARGE! STAY AWAY! SAVE YOUR HARD EARNED CASH! REPORT TO BBB AND STATE COMMISSIONER!

Irving and Mike did a great job with today's treatment. Very professional!

Irving and Mike did a great job with today's treatment. Very professional!

Brenden far exceeded our expectations! The level of service he provided was top-notch! He arrived on time, explained the treatment he would be providing to rid the area of our bee infestation. He took extra care of our property throughout each phase of treatment from start to finish! He was extremely patient, answered all of our questions, and professionally addressed every one of our concerns. We are completely satisfied with the service received. To top everything off the owner (I believe) called later that same day to ensure we were satisfied with our service. Talk about excellent customer service. M&M Pest & Wildlife Control has restored some of my confidence in the service industry and has earned my business for any and all future pest control needs. BRAVO ZULU!!!!!! Oh and give Breden a raise! :)

My two little chihuahuas was going crazy over a corner behind shelf in our computer room. First i thought was a rat but with flashlight saw a small opossum. Not all pest control take that type of job. I called Wildlife Control and they transferred to M&M pest control in Plano. Mike was very patient while I told him my situation. He gave me a very reasonible quote and Mike and Irving came out the next day. Not only did I have a momma opossum she had 5 little babies attached. I wanted to make sure of their fate and was told they would go to live at a reserve that Wildlife Control has. I would recommend this company to any one for any service.

Kevin Mendoza always does a GREAT job treating for pests on our property. Friendly, courteous, professional, and thorough! Many thanks!

theft, and violation of the Texas DTPA: I have a law suet pending in Collin county to be filed for theft

theft, and violation of the Texas DTPA: I have a law suet pending in Collin county to be filed for theft

This was my first time working with M&M pest & wildlife and received a good impression. The work was ready on time for Anthony, good technician. Who was friendly & professional. So happy to work with a reliable company. In addition, the owner is ready to answer any question. Thanks.

Irving is a real professional! Very knowledgeable and courteous. Answers all questions about the service. Thanks!

Came in reviewed Fire ant nest locations then got right to treating the problem, was wild had fire ants pouring out of the garage wall. Happily looking forward to a fire ant free back yard.

Quick response over the weekend and service technician was very knowledgeable and helpful. Service fee is very reasonable. I will use this company again and will recommend to family and friends

The tech who came today it was his first time at our house and he was very thorough, knowledgeable, and professional.

Very pleased with the prompt and friendly service that Kevin provided. Price for the job was fair and am going to have them treat the entire house as a preventative measure.

This Company IS NOT A GOOD COMPANY TO HIRE FOR ANY SERVICE. THEY WILL ONLY SHOW UP A COUPLE OF TIMES THEY WILL TAKE YOUR MONEY AND THEN SAY THAT THEY CAN NOT DO THE JOB AND WILL NOT GIVE YOU BACK YOUR MONEY. I HAVE CONTACTED THE BBB ABOUT THEM AND THEY DID NOT DO ANYTHING. I AM NOT THE ONLY ONES THAT THIS Company HAS FOOLED. EASE DO NOT HIRE THEM THEY ARE RIPOFFS AND NEED TO BE PUT OUT OF Business. THEY TAKE MONEY OUT OF PEOPLE'S ACCOUNTS. THESE PEOPLE ARE THE SCUM OF THE EARTH. IF YOU HAVE A PROBLEM WITH THIS COMPANY PLEASE CONTACT THE BBB AND THE ATTORNEY GENERAL'S OFFICE. PEST CONTROL IS A VERY UNPROFESSIONAL COMPANY.

After paying upfront for several treatments, everything was fine until the last treatment. They no-showed the first time and then after rescheduling two more times, they again no-showed telling me that they have personal family issues to deal with. As if we all don?t? So I gave them one more chance to come out and they cancelled instead of just not showing up. I asked for a partial refund since this was already paid for. It?s been over 2 months and I am still waiting for that check. They Do not respond to emails, texts, or calls. They basically took $175 from me. And then wasted my time over and over.

Excellent service! They went above and beyond from start to finish!!

They come once (maybe twice) with the **lifetime guarantee**. I had to hire someone else to finish the job.

Great service, on time and professional. Clearly explained the way they are fixing the problem.