Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Marathon Restoration logo

Marathon Restoration

Water Removal Recovery Service,

About us

Marathon Restoration is Wisconsin's Premier Restoration & Remediation company. We are a family owned business that has been servicing SE WI and Northern IL for over 30 years. We offer exceptional service at competitive pricing! We are an IICRC Certified Firm, with each individual technician being certified as well. We work with all insurance companies, on commercial as well as residential properties. No job too big, or too small. Call us today for a free estimate for your next restoration/remediation project!

Business highlights

20 years of experience

Memberships & Affiliations

IICRC Certified

Services we offer

Biohazard/Trauma, Fire/Smoke Damage, Hoarding Clean Up/Junk Removal, Mold Removal, Water Restoration

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
13%
3
9%
2
3%
1
6%

Filter reviews by service

Showing 1-25 of 32 reviews
Linda H.
Aug 2024
0.5
Water Removal Recovery Service
I chose this company for water restoration. It went well up until I asked the guys to make sure my washer was working before they slid it back into the laundry closet. I actually asked 5 different ways to 2 different guys. The washer did not work when I returned home from work that day. The guys were not equipped with any procedure to rectify this issue like contacting their supervisor. I called Craig to ask to get someone to come back out to look at it. I could not get behind it because it was in a closet and obviously too heavy to move. This did not matter to Craig. He turned the conversation on me and asked me to wait another day because they were booked. No empathy in his voice that I had already waited a week. So I called a washer repairman. All that needed to be done was to turn on the water! So the water restoration guys did not know how to turn on the water??? It cost me $169. I called Craig and he turned the blame onto me. He has no sense of customer service. No amount of apology. I was the one who was wrong according to the words he chose to use. I requested a discount from him to cover this cost. I was made to be without my washer un-necessarily for a whole week! He ended the call and never called me back. I sent 2 emails and no response. I will NEVER use this company again as long as Craig is at this company and will NEVER refer friends to use this company. He has very, very, very, very, poor customer service skills. I just wonder how many people Craig has left â  high and dryâ  , which is defined as being in a helpless or abandoned position.

Murali S.
Jul 2024
1.0
Water Removal Recovery Service
I hired this company for the water damage and restoration. He offered me the cash discount. After I gave the cash, he claimed that he did not receive the service fee. Water damage can be very stressful situation and sometimes you are not thinking straight to get the receipt and breakdown of all the work that this individual is performing. Ask them the details. Then take the receipt with note what is all paid by you.

Diane F.
Feb 2020
5.0
Yes, I recommend this pro
Very professional. Quality results. If I could give them 10 stars, I would. Thank you, Marathon!

Kathy G.
Sep 2019
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Great Job knowledgeable and very professional. Very happy with the results.

Kim H.
Jul 2017
2.5
Yes, I recommend this pro
$1,200
It was ok, except they put their foot through the ceiling and gave me some credit for it.

Chuck M.
Jun 2017
5.0
Yes, I recommend this pro

Sharon T.
May 2017
5.0
Yes, I recommend this pro
$1,680
Jason was a pleasure to work with. Knowledgeable and professional. The guys did a good job, I asked them to please try not to demolish the wood trim and beams when they removed them. Did a good job of keeping it intact, so that we could put it all back up again.

Jim G.
May 2017
1.5
$5,000
Total Ripoff!! Charged $5000 for a total of 14 hours of labor

Todd B.
Mar 2017
4.5
Yes, I recommend this pro
$1,400
Great job, taking the time to make sure everything was done properly and with no mess. My wife and I were both impressed and happy with the results.

Raghu G.
Mar 2017
4.0
Yes, I recommend this pro

Charlie S.
Feb 2017
2.5
Yes, I recommend this pro
When removing the abesto, they were not the most professional about it. Lots of dust from the project went into the air and the area worked should of been closed off with plastic or something. Should if used some kind of shop vac to get rid of bits and pieces of the asbestos. On the other hand they removed and disposed of the stuff.

Jake S.
Dec 2016
5.0
Yes, I recommend this pro
Very courteous and professional. Would do business with again.

Sean D.
Oct 2016
5.0
Yes, I recommend this pro
Great company with Excellent response time. Got the job done fast and right for a great price. Will definitely utilize again!

Shelliann G.
Oct 2016
5.0
Yes, I recommend this pro
They guys who came over were very polite and efficient. They protected my variety and furniture treated my home with respect. The did a great job!!!

Tim K.
Aug 2016
5.0
Yes, I recommend this pro
$1,200
they were quick,efficient and worked with our schedule

Deborah S.
Jul 2016
3.0
Yes, I recommend this pro
They used bleach to kill the mold which can corrode metal pipes. There were pipes where the house was treated. I think next time I will look for someone that has a "green" and less corrosive product alternative.

Theresa L.
Jul 2016
4.5
Yes, I recommend this pro
$4,000
Even though they were a bit more money, they certainly did a great job removing the mold and cleaning up.

Jen G.
Jun 2016
4.0
Yes, I recommend this pro
Great customer service. They really wanted us to be satisfied with the work.

Gregg G.
May 2016
5.0
Yes, I recommend this pro
Craig and Jason were outstanding to deal with, they have tremendous customer satisfaction skills, and Jason's attention to detail and to go the extra mile to complete all of the work that we requested was done with out question. They even guarantee their work for two years. They were the only company in our area that would do so, all others said there are no guarantees. Standing behind the quality of work that you do simply speaks for itself.

Sandy L.
Apr 2016
5.0
Yes, I recommend this pro
$3,400
They did a great job on our basement. Cleanup was top notch also

Tricia M.
Apr 2016
5.0
Yes, I recommend this pro
Craig, Jason and his team were beyond amazing and professional. Called ServPro which quoted over 10 thousand to remove and clean our attic, and with no warranty. Marathon was able to give me a telephone quote with a warranty for less than half of what ServPro quoted. They were able to complete the work that same week. The results were impeccable!!!!! Thank you!!!!!

Tom S.
Mar 2016
5.0
Yes, I recommend this pro
$860
They thoroughly explained the whole process involved from start to finish , so no questions were left unanswered. Prompt, courteous and did a great job!

Steve W.
Mar 2016
5.0
Yes, I recommend this pro
Marathon was knowledgable and efficient. Took care of mold problem on ceiling. Crawled through attic and replaced insulation which other companies wanted no part of. Worked clean and did a nice job.

Mary W.
Feb 2016
5.0
Yes, I recommend this pro
Prompt, courteous, thorough.

Michael M.
Jan 2016
5.0
Yes, I recommend this pro
Very prompt, courteous.
Showing 1-25 of 32

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Marathon Restoration is currently rated 4.2 overall out of 5.

Marathon Restoration accepts the following forms of payment: CreditCard

Yes, Marathon Restoration offers free project estimates.

No, Marathon Restoration does not offer eco-friendly accreditations.

No, Marathon Restoration does not offer emergency services.

No, Marathon Restoration does not offer warranties.