MasterAZscapes, LLC

Kitchen was installed quickly.

My initial experience was very positive. However follow up was very unsatisfactory! Let me say office staff was excellent. Always responsive and helpful with my contacts and questions. Installation crew was excellent. Issues began with plant issues! One plant died. A replacement plant came and also died. I then found out that replacement plants are not warranted. The only suggestion was replace it with another plant of the same type at an sufficient cost! No problem solving! I elected not to do that. Since that time I have lost 10 plants!! I had increased watering and covered them with plant netting. I was told they were out of warranty. No additional assistance came. Other issue: I wanted bolders in the front. Size was NEVER discussed. They just arrived and were smaller than I wanted. Follow up service was sadly lacking!

What a great team my project was completed on time looks great. Looking forward to working with AZscapes again Thank You Hal

They will not give you a receipt of service. Put me back 200 bucks!

I hired them to add travertine patio, sidewalks and turf to my backyard and move irrigation lines. They did a great job. very professional and I didn't have to micromanage. They were always a step ahead. One crew did the tear out, laid irrigation lines and came back to clean up, a crew to lay travertine and a crew to lay the turf. Supervisor oversaw project and designer came out to give me a design. I would hire them again in a minute! Great experience!

I had my home relandscaped, front & back. Travertine sidewalks & front walk,side walk & patio. Riff-raff rock feature in front with boulders & plants and dark rock all around. Troy recommended lighting which really adds an elegant look! It came out even better than I imagined. Any issues - very minor - were addressed and resolved quickly. I am still getting compliments from my neighbors months later. Happy happy happy. Thank you everyone! On site and in the office. Good experience all around.

The workers were very professional and on time. Every evening I would get a phone call from the office telling me who would be there the next day and what time. From the design to the installation everything was very well done. Highly recommend this company.

Troy was an excellent designer. He had vision where we didn't. Picked all the right plants and a beautiful plum tree. Really nice tile job over existing patio plus boarders. The crews were on-time, courteous and didn't miss any details. Small backyard and patio redo with access only through the living space. Took 5 full days to complete and the crew never bumped a door or anything. Not cheap, but well worth it. Highly, highly recommend.

They were 100% honest and upfront when assessing the job. They worked with us on determining what we could ACTUALLY do based on our budget placing priority on plants that needed to be replaced. It WAS expensive, but months later - all the plants they said would come back with drip irrigation repairs CAME BACK and those they advised us to replace have thrived.

This company and I did not have a great communication during our project. I will admit to half of the problem. They have no problems with not being totally honest directly to your face prior to you signing the contract. On a few of the items they Over-promised and under-delivered in my opinion. We were disappointed about the size of the plants when they were delivered so please ask prior to them getting delivered to your home. The new sprinkler system burst in two locations before it was in the ground 3 months. We had about 10 plants that did not make it that will they have agreed to replace when the weather gets cooler. The job was completed within a week and they cleaned up prior to leaving. The employees that were here seemed very knowledgeable and respectful doing things that I asked them. The employees showed up on time and worked hard all day long. The Company was very good at referring other contractors when they could not do the work.