Master Brick Pavers

Excellent customer service- very fast!

Master Brick Pavers did a great job when it comes to extending my pavers, but when it comes to permitting and sealing they are lacking. After they finished installing my pavers they outsourced the sealing to another company. They came and sealed everything quickly and without issues. A month later I start noticing weeds popping up and several parts of my driveway and backyard. Sealing: Sealing pavers should prevent most weeds from growing due to the sealer going in between the cracks and hardening. I have had pavers sealed at least five times in previous homes by different companies and once by my own two hands. My parents have been sealing their pavers for at least 20 years. I even confirmed with neighbors in my same neighborhood and all of them said they either get no weeds or one or two pop up every few months. The neighbors sealed their home between a month and a year and a half ago. I found at least a dozen competitors websites in Broward county that say sealing prevents weeds. I contacted the company and they just kept giving me the runaround on the phone saying sealing pavers do not prevent weeds. Eventually several weeks later the owner showed up to take a look. All he did was give me the runaround and wasted 30 minutes of my time talking in circles. Everything I said in the previous paragraph in this review did not matter to him. We both also found an issue with a small part of the paver install that he said This is shitty work. He also mentioned several times that he wanted to look at what I paid for the sealing After our conversation he left and never heard back from him or the company again. Not even for the paver install mistake or about his questions about payment. It is now been 3 months and weeds are growing several times faster and I am out there at least every other day spraying for new weeds. When in the past I sprayed for a few weeds maybe once every 2 to 3 months. Wasted $1045 for sealing. Permits: Took about 5 months to get a permit which is not unusual right now due to the backup. But 2 to 3 months into getting the permit, the process got delayed because we had to fill out five more forms that they did not know about. They have done at least a dozen homes in my neighborhood in the last year and a half. So I do not understand how this happened.

Overall, I had an excellent experience dealing with Master Brick Pavers Inc for my Paver walkway project along one side of my residence. They came out to assess the job and then again to pick out a paver that closely matched my existing paver driveway. They quoted me a reasonable cost. They Communicated with me as the the ordering, delivery and finally installation dates. They showed up on time and completed the job quickly but professionally. The walkway came out straight and level in a matching pattern to my driveway with a nice transition to that driveway. I'm very happy with the job and I recommend Master Brick Pavers for your job.

Very easy to work with. The whole process was fast and painless. I especially appreciate the communication and promptness that i received from this team. Also, muly job was a small job but at no time did I feel like my job wasn't important. Also, 3 hours later I already have a neighbor complimenting the work. Highly recommend this company.