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Master Electric Customer Service, LLC logo

Master Electric Customer Service, LLC

Electrical for Home Addition or Remodel Installation, Electrical Wiring or Panel Upgrade, Lightning Protection Install or Repair,

About us

We offer over 22 years of experience in the electrical industry. We take on a wide range of electrical projects to include full installation for additions and remodels as well as wiring and panel upgrades and a variety of other jobs. We're committed to providing a personalized service for each individual project we take on & look forward to building strong, long-term relationships with our clients and guarantee your satisfaction.

Business highlights

11 years of experience

Services we offer

Electrical Switches, Outlets & Fixtures - Install or Repair , Electrical Wiring or Panel Upgrade , Lightning Protection

Amenities

Free Estimates

Yes

Reviews
4.270 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
1%
2
4%
1
9%

Filter reviews by service

Showing 1-25 of 70 reviews
Linda W.
Jul 2020
5.0
Electrical Wiring or Panel Upgrade
Yes, I recommend this pro
$3,100
I contracted John to replace both electrical boxes at my home that was built in 1974 and had never been upgraded. I couldn't have asked for better people than John and Chris. One box was on the outside of my house and the second box was inside my very cramped kitchen pantry. They couldn't use the old wiring path so they had to run the replacement wire through the attic instead. A very low attic. It rained half way through the job and John had to worked outside and got soaked. They conferred with Victor at Florida Cooling Experts the same day since they will be replacing the old furnace and AC unit. I would recommend Master Electric to anyone who needs an electrician. Their price was within my budget and the equipment was top of the line. A big thank you to Master Electric.

Thomas D.
Jun 2020
5.0
Electrical Wiring or Panel Upgrade
Yes, I recommend this pro
$850
Very pleasant. Very friendly. Excellent work.

Elizabeth K.
Mar 2020
5.0
Electrical Wiring or Panel Upgrade
Yes, I recommend this pro
John and Chris did a great job. We called other electricians and they never called us back.very professional I would highly recommend them to anyone

Marian P.
Mar 2020
0.5
Electrical Switches, Outlets & Fixtures Install or Repair
$3,000
I hired Master Electric to install a generator in August. It took nearly 6 months, and it is wired incorrectly. John allowed his son to do the wiring. Now he will not make good on his contract. After squabbling with the permit office in Gainesville, John had difficulty getting permits. I don't know if his work was ever inspected. I feel like I have been defrauded. I'm going to hire a lawyer to see what can be done.

Shirley R.
Nov 2019
4.5
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
Very timely within the rime they gave, efficient, courteous and LISTENS to what I was explaining of the problem. Would hire again for certain.

Donnie S.
Sep 2019
0.5
Attic or Whole House Fan Installation
{No Comment Provided}

Rick E.
Sep 2019
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
Awesome response awesome service and a fair price, I couldn t be happier, thanks John

Dave S.
Aug 2019
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
$1,510
Arrived on time, good communication, quality work, reasonable pricing. Already recommended them to friends. Would certainly hire again for next electrical project.

James R.
Jul 2019
5.0
Ceiling Fan - Install
Yes, I recommend this pro
They did a great job!! I will hire again and would recomend them for any job!!

Greg H.
Jul 2019
4.5
Electrical for Home Addition or Remodel Installation
Yes, I recommend this pro
er

Joshua S.
Jul 2019
5.0
Commercial Electrical Installation for Addition or Remodel
Yes, I recommend this pro
John did a great Job! He came out quickly and when we needed it. He worked in the rain to help us. He did a great job! Will rehire for other jobs.

Zack J.
Jun 2019
5.0
Bath Exhaust Fan Installation
Yes, I recommend this pro
Good

Scott D.
May 2019
5.0
Yes, I recommend this pro
I had a tenant leave leave behind a lot of his unwanted "stuff" and garbage after moving out. All of the cabinets contained leftover items, dirt and spills. The condo has approximately 50 cabinets in kitchen and bathrooms. The oven was a mess, and the fridge/freezer was full of unwanted food to be disposed of. Master Cleaners came to give me an estimate on the same day that I called, then moved appointments around to be able to accommodate a cleaning for me the very next morning. They were pleasant, respectful, and they did a super job. My cabinets were spotless, as well as the rest of the unit. I will certainly hire them again. KD-
Response from Master Electric Customer Service, LLC
"You put this review on the wrong contractor... we are electrical"

Barbara H.
Feb 2019
2.0
Electrical Switches, Outlets & Fixtures Install or Repair
$570
I hired Master Electric Customer Service LLC to install a ring doorbell and floodlights. He did the wiring and was supposed to come back to install the devices but he never did. He kept blowing me off and not answering the phone. He kept saying he was too busy. He is a nice guy, probably a good electrician but do not pay him in advance or he will not come back to finish the job. UPDATE 03/01/19: He finally came back and installed them for me so I raised the rating up to 2 stars. I know it probably is not that hard to install these devices oneself but I hired him to do it and what is more, I paid $570 for him to do it and so I really wanted him to do it. If I can not urn in a work project that is 80% done and expect to get paid 100% then he should not either.
Response from Master Electric Customer Service, LLC
"We were NOT suppose to install the devices as you did not have them at the time of install... we were hired to install electrical power to location per customer"

Chelsea C.
Feb 2019
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
$224
This was my first time hiring someone from HomeAdvisor on my own and I cannot believe what a good experience it was. He was wonderful. Very kind and helpful and pleasant. He left my place the way he found it and was very knowledgeable when I asked questions. I would recommend him and his company to anyone who needs any electrical services and if I need help down the line, I will definitely be contacting him and only him. Thank you so much for your help!

RON B.
Jan 2019
4.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro

David C.
Dec 2018
3.0
Electrical Switches, Outlets & Fixtures Install or Repair
I hired John to do some electrical work and he has not completed the job but was paid for it.
Response from Master Electric Customer Service, LLC
"If the job is not complete to your satisfaction please call us back so we can see what we can do"

Randolph C.
Sep 2018
4.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
$335
It took him about an hour to find the problem and an hour to fix it.

Mary H.
Sep 2018
0.5
Electrical Switches, Outlets & Fixtures Install or Repair
According to him, job was done but I later found out lights did not work. Has not come back to fix issues.
Response from Master Electric Customer Service, LLC
"Unaware of a problem at this job please contact us so we can assess the problem"

Bob P.
Sep 2018
5.0
Electrical Wiring or Panel Upgrade
Yes, I recommend this pro
$250
Robert said it was a fine project and he couldn't rate the customer service because he never had any other prices to compare it to

Gerald D.
Sep 2018
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
Did job the same day I called. Fast and reliable.

William D.
Jun 2018
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
Was able to identify and solve the problem

Ken K.
Jun 2018
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro

Antoinette C.
May 2018
5.0
Electrical for Home Addition or Remodel Installation
Yes, I recommend this pro
I would like to acknowledge that they were on time and did excellent work and that I would use them again.

Jennifer O.
Mar 2018
4.5
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
Showing 1-25 of 70

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Master Electric Customer Service, LLC is currently rated 4.2 overall out of 5.

Yes, Master Electric Customer Service, LLC offers free project estimates.

No, Master Electric Customer Service, LLC does not offer eco-friendly accreditations.

No, Master Electric Customer Service, LLC does not offer emergency services.

No, Master Electric Customer Service, LLC does not offer warranties.