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Master Rooter Plumbing - Home Facebook
Water Heater Installation and Replacement, Water Heater Repair or Service, Drain Clog or Blockage Clearing,
About us
When you looking for the right plumbing company look no more; we offer professional service with the best in customer service! At Master Rooter Plumbing, LLC, we offer 100% satisfaction guarantee on all work done.
Business highlights
37 years of experience
Services we offer
Drain Cleaning, Excavation Services, Plumbing Services
Amenities
Free Estimates
Yes
Reviews
4.4497 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 15% | ||
| 6% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 497 reviews
Alan L.
Dec 2019
Sewer Main Install, Replace or Repair
I asked for the same plumber that I had before. His name is frank, and I experienced the same excellent experience that i did the first time. He was friendly and knowledgeable.
Jeff B.
Jul 2019
Drain Clog or Blockage Clearing
They came out to my house on short notice. Master Rooter found the issue and repaired quickly. I would recommend them to anyone. Very Professional.
Kimberly G.
Apr 2019
Sewer Main Install, Replace or Repair
Watch for extra charges due to unforeseen circumstances. They will pass any extra charges onto you, the customer. Frank is Fabulous to work with. Very knowledgeable.
Jason F.
Apr 2019
Water Heater Installation and Replacement
He's Polite. He's Quick.
Julie S.
Apr 2019
Sewer Main Install, Replace or Repair
Unfair price markups and dishonest explanation of those markups.
Response from Master Rooter Plumbing - Home Facebook
"We apologize for our initial miscommunication regarding price. We are glad our tech was able to reach back out and clear up any misunderstandings. We are looking forward to revisiting your plumbing problem and resolving any misunderstanding there were. We thank you for your business and look forward to meeting with you once again."
Vonray H.
Apr 2019
Water Main Install, Replace or Repair
TC H.
Aug 2018
Frank (one of their technicians) was incredibly polite, professional, and knew his stuff. He provided excellent service and I highly recommend this company and tech! Great folks!
Judy S.
Aug 2018
Kevin took the time to explain the problems and how he was going to fix then and then he did. I appreciate his down to earth attitude and knowledge.
Jason S.
Aug 2018
Everything was great (plumber was exceptional!) except for the office staff forgetting my appointment and making the plumber come 4 hours late. However, I still highly recommend them....apparently there was a new office staff member and they were having a crazy day!
Josh A.
Jul 2018
Very friendly and professional. Responded quickly to my request for a bid and completed repair work quickly. They installed two hose bibs on my house. The installation cost matched the bid with no trouble.
Janston D.
Jul 2018
Didn't repair the drywall he cut out to replace the valve or clean up his work.
Nina S.
Jul 2018
Water Heater Repair or Service
Quick, simple fix of water heater. No run around or attempt to up sell to a new unit.
BRIAN J.
May 2018
While customer service and work itself was fine, the overall cost and pricing for an after 5pm visit was too high. Anyone who works out of the home knows this makes it hard to work with.
Charles J.
May 2018
Their work was very good. I originally had an issue with their invoicing but their management addressed the issue and resolved the issue to my satisfaction. I would suggest getting a quote from them before they start the work so that all parties have the same expectation of the costs.
Tom C.
May 2018
The first guy did a terrible job but they righted it by sending someone free of charge and he was great. They'll be fixing it this week.
Kim B.
May 2018
They got someone out as soon as they could. The guys was very nice and helped come up with a solution that didn't cost a lot of money. I would recommend them to others.
Srivathsan C.
May 2018
Louise S.
May 2018
I needed parts for the work to be done. Jason got the parts needed and the repair was a success. He also had some advise on what might need to be the next step. Also told me what to do if my garbage disposal runs slow.
Terrie P.
Apr 2018
Water Heater Installation and Replacement
Replaced my faulty water heater within hours after I called.
Response from Master Rooter Plumbing - Home Facebook
"Hey Terrie thank you very much for the review! glad we were able to help you out!"
John S.
Apr 2018
Plumber had to sub out the work. Work was completed in a timely manner.
Susan D.
Apr 2018
Water Heater Installation and Replacement
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Todd W.
Apr 2018
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Elizabeth K.
Apr 2018
We have used this company twice now. Once for our water heater, and again to clear the main sewer lines. The gentleman who helped was very knowledgeable and given the unique placement of our drain for entrance to the sewer line, was able to do the jetting from the roof of the house! We will continue to use them as our plumbing needs arise.
Response from Master Rooter Plumbing - Home Facebook
"Thanks for the review. If you need anything let us know!"
Angie N.
Apr 2018
0
Brandon W.
Apr 2018
Straightforward and reasonably priced. Got the job done.
Response from Master Rooter Plumbing - Home Facebook
"Thank you for your review! Glad we took care of you!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Master Rooter Plumbing - Home Facebook is currently rated 4.4 overall out of 5.
Yes, Master Rooter Plumbing - Home Facebook offers free project estimates.
No, Master Rooter Plumbing - Home Facebook does not offer eco-friendly accreditations.
No, Master Rooter Plumbing - Home Facebook does not offer emergency services.
No, Master Rooter Plumbing - Home Facebook does not offer warranties.