Mathews Electric, Inc.

This company is not dependable. Once you have paid in full they will forget about you. Lack of follow-up.

While they did a great job, I wasn't aware that 2 people were coming out and they both charged for their services. Besides the amount for the service call and the parts, there was also the per hour charge for each of them. My mistake was in not asking but they could also have mentioned it. All I had done was replacement of four sockets and it cost $250.

The technician that called me (Matt) and then came to do the work lied about there not being a charge to come out, then lied that they would give you an estimate, prior to fixing the issue and at the same time never told us their rates or that you would be billed per technician. So after the work is completed they hand you a bill. Then when you question it, they say they will have the office call you, but they never tell the office and the office or Manager doesn't call you. After I called to speak to a Manager(Steve), who said he would refund us some of the charge, he didn't follow up and no refund was given. Then I called a week later and still no one in management, knew anything. The girl who handles the office, says I will issue the refund, call you and update you, but never did. THIS COMPANY IS A RIP OFF AND JUST LOOKING TO TAKE YOUR MONEY, NOT EARN REPEAT BUSINESS.

Very professional

Very professional.

The owner was my contact. He was prompt with his follow up and scheduling the job. His people were polite and professional. Would definitely use them again.

Work was completed faster than I expected, thus keeping the hourly cost down.. Gave me advise for another project that I'm not sure I will proceed with yet. Matt who came out was great. Thought the hourly rate covered 'all' the work being done, but charged me separately for one of the 4 repair jobs that were completed. Minor issue in my estimation.

Great crew. Got jobs done in one day.

On time, which is a rare thing in contractors. They were experienced and fast.

Spent $350 for 1/2 hour of work. Sent 2 electricians to change 1 outlet. Never got an itemized receipt. Felt I was overcharged. Would have liked to know the cost before they arrived.

The repairman was very experienced and fixed the problem that we had with our outlets. He found an error in the way our electrical was installed 18 years ago that could have caused a fire. Thanks Mathews Electric.

Good communication, good service.

Mat was punctual and professional. There were an issue with the wiring currently installed in the wall, where an electrical plug had to be moved from to a new location. Installed one new outlet and moved two. He corrected the problem and brought everything up to code.

Good work and good service

Prompt and efficient service! Will definitely keep in mind for future projects.

They were actually early.

Matt arrived on time and was very thorough and fast. I’d highly recommend him!

Helpful, friendly, courteous.

Matt from Mathews was on time, polite, tidy, and just a nice guy. No messing around, got right to work - which is important when you pay by the hour!! I’ll be having more work done at another house.

Outstanding service