- Residential Work
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Learn about our screening process80% Recommended
41 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: 9:00 AM - 3:00 PM
- Sun: 10:00 AM - 4:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Expert Design Consultation. Awarded Best in Design 12 years in a Row by Houzz!!
- Basement Finishing - "Built for you". Experts in Lower Level Living Spaces.
- Basement Kitchens, Bars, Bedrooms, Bathrooms, Man Caves, Home Theaters, Golf Simulators
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
- Claim This Deal
Free Offer
Free Offer! Get 12 months no payments no interest @ 5.99% fo ...
Reviews
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Showing 1-10 of 42 results
5.0
Rick S.
Elgin, IL
6/30/2025
I would say this is more like 4.5 but better than a 4. We had some initial hiccups and a bunch of miscommunication and dropped balls with our initial Field Manager. I think he was simply overstretched and not able to dedicate the time to the size of our project. Matrix made it right though and got us a new Field Manager named Jim and things went all as smoothly as I could have hoped afterwards. There were still some issues but they were more just part of the process and making sure everything was done right by the end of the project. Jim was amazing and he was on top of things from the moment he took over and, most importantly, he always took ownership and made sure the job got done and that it got done right. Once Jim took over, I felt confident that everything was going to turn out right and the way we had hoped. Most of the contractors were also very friendly, helpful, and had attention to detail overall.
Response from Company:
Thank you, Rick, for your honest and thoughtful feedback. We appreciate your patience through the early challenges and are glad we were able to turn things around. Jim is a valued member of our team, and it?s great to hear he delivered the kind of service and leadership we aim for on every project. We?re happy your basement turned out the way you envisioned, and we truly appreciate the opportunity to work with you!
5.0
Brandon P.
North Aurora, IL
3/1/2025
Amazing company work came out perfect, very easy company to work with and all customized they offer free quotes
Response from Company:
Thank you for the amazing feedback Brandon!
5.0
Christopher W.
Mundelein, IL
2/28/2025
Professional job by the rep. Great experience.
Response from Company:
Thank you so much for the wonderful feedback!
5.0
Dave R.
Naperville, IL
2/20/2025
Drew was great! He was very knowledgeable about code requirements and offered up some excellent recommendations.
Response from Company:
Thank you so much for your amazing feedback Dave! We appreciate your time and your business.
5.0
Robert W.
Joliet, IL
2/18/2025
I called matrix and set up an appointment . Drew arrived on time and thoroughly went through the project , pricing and financing and was able to make everything affordable!! It was easy to make the decision to use Drew and Matrix, we highly recommend them!
Response from Company:
Thank you for the great feedback Robert, we truly appreciate your feedback on Drew and your business.
5.0
Sandra F.
Joliet, IL
2/13/2025
Brett, the sales rep was very professional and informative. He was very patient with answering all our questions and concerns. I would recommend Brett and Matrix to others
Response from Company:
Thank you for the wonderful feedback Sandra!
5.0
Laura R.
Yorkville, IL
1/31/2025
Turned out great! Everything that we wanted!
Response from Company:
Thank you for your wonderful feedback and your business!
5.0
Mike O.
La Grange, IL
1/13/2025
I could not be happier with the work Matrix Basements did on our basement! From the initial consultation to the final walkthrough, the team was professional, courteous, and incredibly skilled. They transformed our unfinished space into a beautiful, functional area that our whole family can enjoy. The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was a huge plus. The team was also great at communicating with us throughout the project, ensuring we were informed and comfortable every step of the way. Our new basement has completely exceeded our expectations. If you are looking for a remodeler who delivers exceptional results with top-notch service, I highly recommend Matrix Basement Finishing. They truly deserve all five stars!
Response from Company:
Thank you so much for your thoughtful review! We're thrilled to hear that your new basement has exceeded your expectations and that you enjoyed working with our team. It was a pleasure bringing your vision to life!
5.0
Matt _.
Lombard, IL
1/9/2025
The team over at Matrix exceeded every expectation and did great work. They were easy to work with and our project turned out great! 10/10 recommend.
Response from Company:
Thank you, Matt! We're so glad to hear your project turned out great and that we exceeded your expectations. We truly appreciate your recommendation!
5.0
Kathy P.
Naperville, IL
12/5/2024
Victor was an awesome project manager. He he subcontractors were awesome and were extremely helpful. They finished the job ON TIME. Would definitely hire them again.
Response from Company:
Thank you for your kind feedback on working with us!
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