Approved
McCallum's Pool Service & Repair, LLC
Swimming Pool Cleaning and Maintenance Service, Swimming Pool Heaters Repair or Service, In Ground Swimming Pool or Accessories Repair or Service,
About us
McCallum's Pool Service & Repair strives to provide our clients with personal service and professionalism. We offer full service weekly maintenance that includes chemicals. Drawing from over a decade of experience, we service pool/spa heaters, automation, cleaners and cleaning systems, salt systems, lighting, acid washes, GREEN pool clean ups and more. Call now for a free estimate. McCallum's Pool Service does not do interior finish remodels on swimming pools.
Business highlights
9 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.844 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 44 reviews
Karina D.
Apr 2026
Swimming Pool Cleaning and Maintenance Service
They poured too much salt into my pool and did not own up to the mistake. Instead, they blamed the city water for the 6000 salt levels rather than their technician, did not admit to it and then quoted me $600 to drain the pool in order to fix their mistake. When i called to cancel service they asked why. I told them that mistakes happen, its how you handle it that makes a difference. They did not ask any further questionsor try in any way because why start being honest now. So they created an issue, denied wrong doing and I now have to pay to fix their mistake. Avoid them at all costs, scam
Response from McCallum's Pool Service & Repair, LLC
"Writing slanderous and inaccurate reviews of a reputable company is a rather low brow form of attack. In Arizona water evaporates at an extreme rate, we do live in a desert. Pools on average loose 16,000 gallons of water annually due to evaporation. Water evaporates. mineral content remains behind. This causes mineral content to compound. When tap water contains 300 to 700 ppm salinity, it stands to reason that salinity can naturally increase over time. If you would like to belittle a company because we charge more than another company fine. Please get your facts straight and don't be slanderous."
Cita S.
Nov 2025
Swimming Pool Cleaning and Maintenance Service
Absolutely the very best pool service company in the Valley. Great advice, regular checking of potential problems, close contact with me, the client. And a real person answers the phone. Fair pricing too. The best!
Jan P.
Aug 2024
Swimming Pool Cleaning and Maintenance Service
McCulloms has been excellent to work with For both routine maintenance and repair work. Great customer service when you call and prompt response if you leave a message.. Very easy to work with, and their technicians are always professional when visiting. Our pool looks and runs great.
Response from McCallum's Pool Service & Repair, LLC
"Thank you for your endorsement and kind words Jan. We look forward to many more years of serving you!"
Catherine N.
Jul 2024
Swimming Pool Cleaning and Maintenance Service
McCallum's Pools is an outstanding company with great technicians and excellent knowledge of all aspects of swimming pool maintenance. I have used this company for over ten years and they have always kept my pool in superb shape and have replaced a number of age related parts without issue. John McCallum, the owner, consistently hires great guys who are punctual, efficient and pleasant to deal with. They have helped me to stay on the cutting edge of the latest pool technology so that I can operate my pools various features from an app on my cell phone. They are the consummate professionals in my esteem.
Response from McCallum's Pool Service & Repair, LLC
"Thank you for the public endorsement Cathy! It is a pleasure to be of service!"
Mike B.
Jun 2024
Swimming Pool Cleaning and Maintenance Service
Great company. Knowledgeable, courteous. Show up on time and come by quickly in emergencies. I highly recommend them
Response from McCallum's Pool Service & Repair, LLC
"It has been a please to be of assistance to you and Pam over the past 13 years. Thank you for the public endorsement Mike!"
Don H.
May 2024
Swimming Pool Cleaning and Maintenance Service
Have used John well before opening his own business, John keeps my pool looking great and have had comments how its always sparkling, also very good on communications letting us know what happening with the business and our pool!
Response from McCallum's Pool Service & Repair, LLC
"It has been a pleasure to be of service Don! It is an honor to be the pool service professional you have chosen for the past 13 years."
Tom B.
Oct 2019
In Ground Swimming Pool or Accessories Repair or Service
John M contacted me promptly made my repairs and left the site clean and neat. He is very professional and knowledgeable. Tom
ROBERT A.
Sep 2019
Swimming Pool Cleaning and Maintenance Service
ULTRA RELIABLE
Marty W.
Mar 2019
In Ground Swimming Pool or Accessories Repair or Service
Curt R.
Jan 2019
Swimming Pool Heaters Repair or Service
Very good!!!!
DOUG T.
Jul 2018
In Ground Swimming Pool or Accessories Repair or Service
Great service
Karen F.
Jul 2018
In Ground Swimming Pool or Accessories Repair or Service
good first experience.
Ray F.
Jun 2018
In Ground Swimming Pool or Accessories Repair or Service
Arrived on time and even brought suspected bad parts , Done in short time and no second trip required!
David D.
May 2018
In Ground Swimming Pool or Accessories Repair or Service
Brent G.
May 2018
In Ground Swimming Pool or Accessories Repair or Service
Did what he said he would do when he said he would do it.
Cliff P.
May 2018
In Ground Swimming Pool or Accessories Repair or Service
John is very customer service oriented.He's the owner and the one doing the work. That's a good thing.
Timothy H.
Apr 2018
Swimming Pool Heaters Repair or Service
Quick efficient service and follow up.
David S.
Mar 2018
In Ground Swimming Pool or Accessories Repair or Service
Only reason I can't say 5 for work and value is the project was just done this past Saturday so I would like to evaluate it first (you know what it is like when you are dealing with water) but other than that, John is prompt, thorough, professional, engaging, cleans up, fairly priced and willing to discuss what works he is doing and why.
Gordon M.
Mar 2018
Swimming Pool Heaters Repair or Service
John McCallum is very nice, polite and on time. I'll use him again!
MARNI H.
Jan 2018
In Ground Swimming Pool or Accessories Repair or Service
John came the same day and installed a pool pump for me that was much better than the one I had. Mine had failed after many years. He was very informative, knowledgeable and professional.
Douglas O.
Jan 2018
Swimming Pool Heaters Repair or Service
John is just the kind of person you want to do business with.
Gordon C.
Jan 2018
In Ground Swimming Pool or Accessories Repair or Service
John came out and replaced my pool pump. Removed some old hardware from the previous system that was not even connected or working. Had him come out to replace a pressure value on the tank after the pump repair and is now providing my cleaning service as well. Highly recommend McCallum's for all your pool needs!
Troy U.
Dec 2017
In Ground Swimming Pool or Accessories Repair or Service
Tracy E.
Nov 2017
In Ground Swimming Pool or Accessories Repair or Service
He was very professional and showed me each part and why it needed to be replaced. He was wonderful to explain everything in a way for me to understand.
Ryan V.
Oct 2017
In Ground Swimming Pool or Accessories Repair or Service
John was professional, prompt, correctly identified all issues right away, and was equipped to repair everything. I will absolutely hire McCallums again in the future for all of my pool maintenance & repair needs!
Licensing
Licensed*
Trade License Number
ROC 310602
Trade License Locale
AZ
Trade License Expiration
01/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
McCallum's Pool Service & Repair, LLC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
McCallum's Pool Service & Repair, LLC accepts the following forms of payment: CreditCard
Yes, McCallum's Pool Service & Repair, LLC offers free project estimates.
No, McCallum's Pool Service & Repair, LLC does not offer eco-friendly accreditations.
No, McCallum's Pool Service & Repair, LLC does not offer emergency services.
Yes, McCallum's Pool Service & Repair, LLC offers warranties.