
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process90% Recommended
25 Years In Business
Company Details
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- General service, ac repair, and new installations or replacements
- Home air conditioning maintenance and tune-ups
- Indoor air quality accessories
- Furnace or Heat Pump Installation, repair, or emergency service
- Water Heaters, Drain Cleaning, Leaky Faucets, Pipe Repairs
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Trip Charge May Apply
- Credit Cards Accepted
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Free Offer
Free Offer! Get Quote free when you schedule new system inst ...
Reviews
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Showing 1-10 of 318 results
5.0
Medgie J.
2/14/2025
As part of the special today, I decided to get an inspection of the HVAC system. He was very professional, I would recommend.
5.0
Steve Y.
Purcellville, VA
12/8/2024
Very profession and courtesy service
Response from Company:
Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.
1.0
Sheri Y.
Silver Spring, MD
11/21/2024
I reached out to them as I had leaking problem. I thought they were open 24 hours. They lied. They kept canceling my appointment. Disappointed. Do not recommend.
Response from Company:
We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Tracy, a call on 703-924-1650 at your convenience.
2.0
Mark R.
Dumfries, VA
11/17/2024
3-4 hours late consistantly past latest set time or did not bother to show up. Call center is oblivious to customer help as they are not even associated with company service just saying I am sorry how can I help. Always an excuse for something. Paid for service program but in all 5 service or trouble shooting calls arrived after or not showed up. Get a non company service call service that has been of NO HELP. No follow up from a company member or manager. I am regretting having paid up front for a service company that puts customers last and bottom dollar first.
Response from Company:
We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Tracy, a call on 703-924-1650 at your convenience.
5.0
Ruby B.
Manassas, VA
10/21/2024
5 stars good work and very professional . Thank you Donald !
Response from Company:
Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.
2.0
Rebecca P.
Burke, VA
9/9/2024
Used this company for many, many years for our service on cooling/heating needsâ ¦had service contract all those many years. Their customer service became so bad that I couldnâ  t take it anymoreâ ¦wrong types of appointments scheduled, service contract issues, repeated phone calls for service calls that werenâ  t needed, etc.
Response from Company:
We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Tracy, a call on 703-924-1650 at your convenience.
5.0
Anthony R.
Brandywine, MD
8/29/2024
Time will tell, but at the moment itâ s the best customer experience Iâ ve ever had!!!
Response from Company:
Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.
5.0
Ruffy Z.
Mclean, VA
7/17/2024
I have used McCarthy before for plumbing issues, and when my AC began to not perform I reached out to them based on that positive experience. The service technician Asghar did a really great job of inspecting the system and explaining the current condition. Really a great experience.
Response from Company:
Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.
5.0
Ladonna D.
District Heights, MD
7/5/2024
James was a very professional super awesome HVAC tech he came in and did an excellent job very efficient and Focu very quick. I will definitely continue to use this company for my hvac maintenance needs.
Response from Company:
Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.
1.0
Anna C.
Upper Marlboro, MD
6/24/2024
I had a very disappointing experience with McCarthy Services for an HVAC service. The technician arrived late in the day and seemed more interested in wrapping up quickly rather than diagnosing the issue properly. He briefly looked at the control panel and blower motor, then told me it would cost over $3,000 to fix just the blower motor(which I have in an extremely easy to access laundry room out in the open) claiming it was either the control panel or the blower motor but not knowing which and claimed he had no way to perform diagnostics since it is â impossibleâ to tell which would be the issue. This quote is over five times the market average for even including labor. When I questioned the price, he was smug and dismissive. He didnâ t offer any real solution or suggest a follow-up visit other than saying to check my warranty, making it clear he was just there for the service fee. He left without properly diagnosing the problem. The next day, I called another company. Their technician quickly identified the issue: a missing Y terminal wire that had never been installed. This simple fix cost $100. Itâ s evident that the technician from McCarthy services lacked the necessary skills and integrity, as he missed a glaringly obvious problem and tried to price gouge me. It clearly seemed like he was just trying to make some extra money from a service fee at the end of his shift and potentially get some more out of it. I was still charged $119 for a useless visit for a â serviceâ fee. I highly recommend avoiding McCarthy Services if you value professional and honest service. This experience was frustrating and a clear case of poor service and customer care. I would never recommend them to anyone.
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