Pro Ratings & Reviews Maryland Westminster Flooring & Carpet Contractors

Out of Network

Mercer Carpet One, Inc.

4.6

7 Verified Reviews

Find screened and approved pros

This professional is out of network

Let’s find you the best HomeAdvisor screened and approved professionals.

Find Other Pros

Learn more about HomeAdvisor’s screening and approval process.

86% Recommended

64 Years In Business

Company Details

Is this your business? Claim it and provide customers with your most up-to-date information.

Contact

26 W. Main St.
Westminster, MD 21157

http://www.mercerfloorandhome.com/

Hours

Mon: 9:00 AM - 7:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM

Sat: 9:00 AM - 3:00 PM
Sun: Closed

View All Details & Credentials

Service Details

Areas of Expertise

Wood Flooring - Install
Luxury Vinyl Tiles or Planks - Install
Laminate Floor - Install
Carpet - Install

View All Offerings and Cities Served

Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

Ratings

4.6

7 Verified Reviews

5

6
4

0
3

0
2

1
1

0

Highly rated for

Quality

Reviews

Showing 1-7 of 7 results

2.0 Re S. Sykesville, MD

12/5/2020

Install Vinyl or Linoleum Sheet Flooring or Tiles

I had floors installed in August of 2020 and noticed a number of issues following the completion. I contacted Jim at Mercer and it took almost a week before they bothered to get back to me. Jeff came out, took a look, and agreed that there were several problems. When they came out to fix the problems, they did not finish the work and actually made one area worse. I was told that the yellow goo, that they used to cover nails on the white baseboard, would turn white. It did not and I was told to paint them myself. There are large gaps between planks everywhere and the stair riser is awful. I am sure that they would not put pictures of the work done, at my house, on their website for clients to see. After calling Jim at Mercer to let him know that I was not happy, he sent Kelly to my house twice, without an appointment, to complete the repairs. Because I am a teacher working from home, I was not able to let him into my house due to classes taking place. Since then, I have never heard one word from the company about repairing this mess. I have sent Jim several emails since October and he has never bothered to acknowledge them. This company does not know the meaning of customer service or quality work and I would not recommend them to anybody.

Response from Company:

Thank you for taking the time to share your feedback, Renee. Our team works hard to provide customers with the best support possible and we apologize that this was not your experience. We'll be reaching out to you shortly to find a time that works best for everyone to fix the issues that you are experiencing. Thank you.

5.0 Ann B. Owings Mills, MD

4/22/2020

Install Wood or Stone Laminate Flooring

Always making sure floor is done with perfection.

Response from Company:

Thank you for taking the time to share your experience; if there are ever any questions, please do not hesitate to reach out!

5.0 Derek W. Laurel, MD

8/13/2019

Install Carpeting

Great price and fast professional service.

Response from Company:

Thank you for taking the time to share your experience; if there are ever any questions, please do not hesitate to reach out!

5.0 Nkemka U. Laurel, MD

6/24/2019

Install Carpeting

They were very professional from the beginning to the end of their work. Everything was explained in detail in a way that was understandable.

Response from Company:

Thank you for taking the time to share your experience; if there are ever any questions, please do not hesitate to reach out!

5.0 Sam H. Laurel, MD

5/15/2019

Repair or Partially Replace Wood Flooring

Very helpful and professional. Very reasonable prices also. Highly recommended!

Response from Company:

Thank you for taking the time to share your experience; if there are ever any questions, please do not hesitate to reach out!

5.0 John K. Columbia, MD

12/3/2018

Install or Completely Replace Wood Flooring

Very professional and dependable

Response from Company:

Thank you for taking the time to share your experience; if there are ever any questions, please do not hesitate to reach out!

5.0 Ketch ..

7/6/2018

Install Carpeting

Very friendly, clean and professional.

Response from Company:

Thank you for taking the time to share your experience; if there are ever any questions, please do not hesitate to reach out!

Showing 1-7 of 7 results Showing 0 of 0 results

Page 1 of 1

Photos

Mercer Carpet One, Inc.

34

Examples of Our Work

Find More Pros

Ellicott City Flooring & Carpet Contractors

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals
**Only for U.S. service professionals

HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

Criminal Background Check

Who does HomeAdvisor background check?

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.

What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*:

Arson
Assault/domestic violence/battery
Child abuse
Intimidation/terrorist threats
Kidnapping/abduction
Lewd and lascivious behavior
Manslaughter/murder/homicide/vehicular homicide
Rape/incest
Robbery/carjacking
Sex offenses
Other felonies not listed above that occurred in the past seven years
Contracting without a license in the past seven years

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened biennially.

How is COVID-19 impacting the HomeAdvisor background check program?

Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business.

Licensing

We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Please note that HomeAdvisor does not confirm local licensing. Do your own research using online ratings, reviews and through phone interviews before hiring a company.

State Business Filings

If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate.

Ratings

Businesses receive ratings from homeowners through HomeAdvisor. Once a business is rated, we require it to maintain an overall average of two stars or greater.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

We require all users - pros and homeowners - to uphold our core values as outlined in our Code of Conduct.

Please see HomeAdvisor's Terms and Conditions for more detailed information on our pro requirements, screening processes, and disclaimers.

Ready to start a project?

Check out these tips from Matt Zurcher, Sr. VP of Customer Care.

View Project Tips

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change

Project Details

Name

Required

Required

Address

Required

Zip Code

Phone

Required

Email

Required

Yes, I would like free project cost information

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.