Merry Maids

The ladies who came did such a great job! I was so pleased with their work! I recommend this service and this company!

Merry Maids of Collierville is by far my favorite cleaning service in town. I’ve tried others, but none are as efficient, quick and friendly as they are. The ladies they send do a thorough job and scheduling and communication has been as easy as can be. The owner does a great job following up and is very friendly and reasonable. 10/10 would recommend

We were moving and needed a deep clean of our new home. They promised to wipe our cabinets down and were great about vacuuming the dead wasps in the attic space. We were not able to be there though for it. My husband waited for them to arrive and they were late causing our moving process to take longer. When we arrived later that night, someone had used the toilet and there were poop splatters around the edge. The cabinets might have been dusted, but there were finger marks still on them that were easy to wipe off and the top cabinets had not been done, because there was still dust on them. I called to complain and never got a callback. So, I called again a few days later to cancel the monthly service and the owner told me they were not planning to come back anyway. Just completely unprofessional. I am a clean person and thought Merry Maids had higher standards of professionalism but I was very disappointed. My whole family uses them but after I was treated like this, I doubt they will.

I've used Merry Maid for 2 years now and love them! They do a great job and always respond to special needs I may have for each visit. I highly recommend John Kruse and his team!

Did a fine job. Quick and efficient, no complaints,

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Merry Maids came in on short notice to help me get my house ready for a lot of company. They did a deep clean of my house (that had not been deep cleaned for quite some time). It was great!

Unprofessional employees. Looked very young, and just right out of high school. Upset they were sent without any experience. When you provide feedback regarding level of cleanliness they just made faces. Half the things are not clean. Tables were not wiped down, bathrooms not clean, and stove not clean. Two burners are not working.

The quality of service they provide is outstanding.

Very good

I was very, very pleased with their work.

The 1st cleaning was to take 2-3 hrs for deep cleaning but my baseboards, picture frames and sides of dressers weren't dusted. Floors were 'cleaned & polished' but prior spots/spills were still there. Contacted them & was told that they would count that cleaning as a reg. cleaning - the next one would be the deep cleaning. When they came the 2nd time, cobwebs were still in the corners of my living room, bathroom pictures and living room floor was just spot cleaned and polished. Bathroom fixtures weren't polished, both bathrooms had ends of shower curtains hanging where they had been knocked off the rod, lamp on bedside table was left on the floor, trash cans had been emptied but didn't have any new bags put in them, I had to pick up clumps of dusts off the spare bedroom bedspread left from where they cleaned the ceiling fans, etc., etc. I couldn't believe it. The 2nd visit that was supposed to be the deep cleaning was a joke. They were here just barely an hour. And I thought they were really going to do a good job, until I went and checked out the rooms. Haven't heard a word from John since we scheduled the 2nd cleaning. Also, when I paid for the 1st cleaning, the said that the card #'s couldn't be saved but I just checked my card statement and sure enough, he had charged me for what we had agreed on for what was to be the original deep cleaning fee. The girls were very nice and sweet and I hated that it didn't work out. But, I was trying to find someone to help me lighten my work load and anxiety but all this company did was make it worse. I told John I wouldn't write a review after the 1st cleaning as I didn't want to write a bad review on them but after they did what was supposed to be a deep cleaning on their 2nd go round and then charged my card for it without contacting me, well, I wish it could have been different.

prompt, courteous, got right to work doing a good job. I would use them again

waiting for construction to be finished

Friendly

John is owner of Piperton office and he’s great. We’ve been using Merry Maids for about 2 months and couldn’t be happier!

They arrived on time and did an excellent job.

They were very prompt, courteous and followed up to make sure the job was done right.

They were very prompt, courteous and followed up to make sure the job was done right.

The owner is willing to fight your business and do whatever it takes to make things right.

Very friendly and did a great job