Metro Alarm & Technologies

Did get good work. Happy with the results.

Joe and MetroAlarm & Technology have set a new high standard for us as far as professional contractors are concerned. MetroAlarm & Technologies has exceeded our expectations in every way and we are immensely grateful for the work they've done. I live out of state and contracted Joe's company to install a camera system at my mother's home so that she can be secure and I can have peace of mind and the ability to check in on her home if needed. In Summary, MetroAlarm got the job done and we are very pleased with the results. As an IT professional, I've seen many technical contractors but I'd like to call out some key areas where Joe and his company worked in a way that would make them my first choice for any other job and the first company I'd recommend. Professionalism: Properly assessed the job and very clearly defined the scope of work to be done Arrived on time and finished the job within the scope, time and cost quoted in their assessment Properly equipped - The equipment used was top flight and completely prepared without having to look for anything additional Expert Level Skillset - You can tell when a contractor knows what they're doing as they are able to clearly and quickly describe all aspects of their approach and work being done. The bottom line is that they didn't have to spend time explaining as the work they did was proof positive that they know their craft well enough to be experts. I think it would be very informative as well if you ask Joe about some of the corporate jobs he's done successfully as well - an exceptional track record of excellence. I would STRONGLY recommend MetroAlarm and will call them first again should we have the need. They are a company that will over deliver on expectations and would provide you with a job you are very satisfied with. I'd give 6 Stars if I could Thank you Joe - You and your company are outstanding!

Despite Joe having come down with the flu during the installation of my surround sound system(s) & 65 inch TV & relocation of 55 inch TV ...he persevered despite his illness. Joe exceeded my expectations. He is a consumate professional who takes great pride in his work. I would recommend Joe Esposito dba Metro Alarm & Technologies without qualification to anyone in need of the services he offers. Respectfully submitted, Ralph R. Brescia

Joe was great. Always called back, on time, and honest.

Joe was absolutely fantastic..He was friendly,accomodating,knowledgable and best he did things right. He did not take any shortcuts, he made sure that everything was working right and looked right..I can't say enough about Joe..

Knowledgeable friendly prompt and courteous.

Definitely satisfied with the work Joe did. Looking forward to hiring him for the next product.

Hired this company for an office music installation and they were timely and efficient. Customer service was also top notch.The music equipment they recommended sounds great.

Joe made an appointment that was perfect for me and arrived right on time. He quickly and efficiently saw the problem I was having and fixed it almost immediately. Joe is very professional and personal, it felt like an old time friend was doing the work. I would recommend Joe to anyone with the same type of problems I had.

Joe is very professional and goes above and beyond to get the job done. His work quality is fantastic. I would definitely recommend him.

Joe does an amazing job and takes his time. He's there as long as it takes to get the job done right. He mounted our TV on the wall and hid the wires. He did a great job!

I would like to say that Joe repaired what I needed done and took the time to diagnose a problem that arose that required Honeywell's service department to assist him. Joe did not charge me for this extra hour that he needed tech support. He was honest and did not try to cover up the fact that he needed assistance from the manufacturer to solve the software issue with my alarm system. Honest and knowledgeable with the parts he needed to repair my system on the truck.

Extremely helpful and great customer service. We hired Metro to install an outdoor tv antenna, and while working on our project the technician diagnosed another potential problem with our internet hookup and fixed it for us in the same day. My wife and I would gladly recommend Metro to anyone who needs any audio/visual or home security service.

Joe did a fantastic job at concealing a cable box and wiring for a bedroom TV. He really thought about what was best / most efficient for our particular needs. He had quoted us a price but then thought about it further and actually came up with a better and cheaper solution so he brought down the price to reflect this! Integrity like this doesn't exist anymore. He will come up with a solution no matter what. He went above and beyond what I would have expected on this project and we were so very happy with the results. He cares about his customers and the quality of his work. He is prompt with return emails and phone calls and was right on time with the appointment. Don't hesitate to hire Joe. I would do so all over again.

I am very satisfied with the attention , advice, and service I received from Metro Alarms. The owner was very knowledgeable and friendly. I was working with an older home theatre system and he problem solved connectivity issues with a more updated television.

Good person. Not prepared with materials, job overpaid, job not done. No follow up on finishing job.