Metro Cinematics, LLC

Exposed wires drilled holes in the brick did not calk the exposed holes, exposed wires. Was given an approximate price per camera, was double the estimate per camera. Had neighbors and friends look at the job all the wires should have been run through the attic. Home theater and stereo may be his thing, but cameras are not.

Jeremy was very nice and knowledgeable and professional

I was always taught to compliment before criticizing first I would like to say they arrived on time, the job was completed quickly, but I would not hire them again. Reason being rep was not equipped he asked me for a measuring tape to use secondly he did not clean up his mess I had to sweep up the floor I am almost 70 years old with back issues and I had to assist him with the lifting a TV that could have been lifted by himself. He never offered to remove the tv box to the curb. The worst was the body odor. I had to air out my room for 3 hours and he arrived around 10 am no excuse. Oh, I forgot I had to ask him his name and if he is here to mount my tv. The cost $150.

They messed up the hidden wires messed up my electrical and now it has been 2 weeks trying to get them to send out another one to fix the lasts ones mistakes as well as had to cut two holes in the drywall with one outlet that does not work.

Exactly what I wanted.

{no comment}

Overall, experience and service was great.

Very quick and did a nice job!

I have used Home Advisor for many years. Unfortunately, this is the first time I have written a negative review. Metro Cinematics did a poor job that required 2 visits to properly install my TV. The first person that came was very personable but was not knowledgeable. He indicated he had never done an install with a client that had ATT UVerse for cable TV service. That should have been my signal to cancel the install. About 3.5 hours later with A LOT of confusion my TV was installed. The WIRES WERE NOT CONCEALED and the job looked VERY unprofessional. He also installed the TV mount over my TV inputs. He did not tell me what he did. This meant after he left I learned I had less functionality than I did before the install. I would have appreciated him telling me what he was doing. My biggest concern was with my cable. To mount my TV he disconnected my cable box and reconnected it. My cable has NEVER worked properly since the TV install. Jeremy came to fix the wires. He gave me suggestions on how to fix the cable but it did not work. Jeremy was not pleasant. He DID NOT WANT TO WEAR A MASK because he said he was vaccinated. I had no way to know that he was telling the truth. This was in early April when COVID rates were going up. He sensed my frustration and wore his mask. Although he fixed the wires my cable still acts up and has been a big frustration for my family. I would NOT recommend this company - especially if you have ATT Uverse!

Max and the guys at Metro Cinematics are awesome. Done right and no nonsense.