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Metroplex Awning & Fab, LLC
Metal Awning or Patio Cover Installation and Replacement, Fabric Awning or Patio Cover Installation and Replacement,
About us
Metroplex Awning & Fab, LLC, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Business highlights
8 years of experience
Services we offer
Awnings - Metal / Fabric / Retractable - New / Recover, Commercial / Residential, Patio Covers - Metal / Fabric - New / Recover, Power Screens, Shade Structures / Shade Sails
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.631 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 31 reviews
Phil L.
Oct 2022
Fabric Awning or Patio Cover Installation and Replacement
Thanks for the new awning at my business. It's wonderful and looks great. Phil Luker State Farm Insurance Mineral Wells, TX
Vicki P.
Oct 2020
Fabric Awning or Patio Cover Installation and Replacement
Really great company to work with. I called and left a message; they called back and set up an appointment as soon as I needed it. Curtis was very professional and extremely polite. He had to match a color I wanted. I LOVE my awnings! Really sets my house apart!
Response from Metroplex Awning & Fab, LLC
"Thank you Vicki, for the kind words. It was our pleasure helping you on the project."
Dana K.
Aug 2020
Metal Awning or Patio Cover Installation and Replacement
Exceeded my expectations. From start to finish they provided quality work and customer service at a affordable cost.
Sholeh M.
Jul 2020
Fabric Awning or Patio Cover Installation and Replacement
William B.
Apr 2020
Fabric Awning or Patio Cover Installation and Replacement
They installed a motorized retractable awing over my deck. Wish I would have bought one they make instead of the one from overstock. It wasn't their's and they did an outstanding job of installing and making sure everything worked. Looking at them to install a fixed awning on my back deck in the future.
Jerry M.
Jan 2020
Fabric Awning or Patio Cover Installation and Replacement
Jenny E.
Oct 2019
Metal Awning or Patio Cover Installation and Replacement
This company was prompt, quick estimate and excellent work.
Roger S.
Aug 2019
Fabric Awning or Patio Cover Installation and Replacement
These guys were very professional and very quick we were very happy with their product
Norbert H.
Aug 2019
Fabric Awning or Patio Cover Installation and Replacement
We hired Metroplex Awning for replacing our 20-yr old awning. Curtis gave us 3 options including reusing old frame (to save money), new awning and larger structure that would wrap around the corner of the house. He was very up front about pros and cons of each and how he would go about approaching each solution also giving us plenty of information about material choices for both frame and canvas. At the end we decided on the larger structure and I am glad we did. It came out very nice giving us more choices for outdoor living space. Curtis was receptive to couple of special requests we have made for the awning and was able to incorporate them at very reasonable cost. We had slight delay in scheduling installation day due to amount of work Curtis and Joe had at the time which tells me they stay very busy. During installation it was discovered that one of the supporting arms was in incorrect spot. Joe quickly identified the problem and came back next day with adjusted frame. He and the crew were very careful around the house and windows + very detail oriented when it comes to every part they installed. Overall they did fantastic job addressing all the concerns / questions we had in very professional manner. I think their pricing was in the middle of the road comparing to couple other bids we got. Main selling points for us (apart from the fair price) were customer focus and straight talk from both Curtis and Joe. Thank you!
Patricia L.
Jul 2019
Metal Awning or Patio Cover Installation and Replacement
I have a phone service that will change my number without much of a heads up. We paid the initial deposit by check but now the company told me that I have to pay the completion remainder with cash or a money order because my number brought up "red flags" for them. I don't appreciate the discrimination when I could have just simply explained this to them. I tried to and they just wouldn't budge on the issue. Curtis is the owner and I've been working with him through this. He told me that because I can't text message then they're just going to return my money and have me go find someone else. It's just frustrating that they can't listen to some reasoning.
Response from Metroplex Awning & Fab, LLC
"Thank you for taking the time to provide a review. First, let me apologies to both of you, if my conversations with you made you feel discriminated against, with regards to financial issues, that certainly was not my intent. To be clear, I did ask you for your final payment on the project, to be paid in cash or money order, even though we did accept a check as an initial deposit, before work began. I will take the information you provided this morning, and learn how to better handle an issue like this, better in the future. I hope you find a company that can meet your needs. I understand we will not be able to make everyone happy, but we do strive to do so. We do work hard to ensure our customers are provided a 4-5 star experience, obviously in this case we did not. For that I do personally apologize, again, to both of you. Curtis (Owner-Metroplex Awning & Fab)"
Ryan M.
Jun 2019
Metal Awning or Patio Cover Installation and Replacement
Wes H.
May 2019
Fabric Awning or Patio Cover Installation and Replacement
Super design for our front entryway. Very sturdy and long lasting materials used. Great communication between builder and us. You will not be disappointed.
Shane K.
May 2019
Fabric Awning or Patio Cover Installation and Replacement
Philip C.
Apr 2019
Fabric Awning or Patio Cover Installation and Replacement
Im very happy wit the awnings. they were friendly and professional to deal with. Thanks Curtis and Joe
Philip F.
Apr 2019
Fabric Awning or Patio Cover Installation and Replacement
we are very happy with the awnings a bit pricey but good quality
Response from Metroplex Awning & Fab, LLC
"Phil, thank you for allowing us the opportunity to complete this project for you."
Oneida K.
Apr 2019
Fabric Awning or Patio Cover Installation and Replacement
The job was performed in a very professional manner and timely. I would hire them again in a heartbeat! Curtis was kind and very professional.
Response from Metroplex Awning & Fab, LLC
"Thank you for the kind comments, and allowing us the opportunity to complete thus project for you."
Lyn V.
Apr 2019
Metal Awning or Patio Cover Installation and Replacement
Come by for quote.That was the only meeting with this so call Pro. NOT RECOMMENDED AT ALL!
Response from Metroplex Awning & Fab, LLC
"Lyn, I am very confused? Please contact me at the office, 817-550-8060, at your convenience. We came out on 3/15, and I (Curtis) spent over 1-1/2 hours with you and your husband (while my wife sat in the truck). We discussed 2 different options, regarding replacing your existing back porch cover. I gave you pricing, during that visit, and told you I would submit our proposal via email. I sent an email to you on 3/20, along with renderings of our proposal. I have not heard back from you, regarding questions and/or the approval to proceed with the project. Then we received this unfavorable review, on 4/09. I understand we will not be able to make everyone happy, but we do strive to do so. Again, I am very confused on why this review is posted, and would certainly like the opportunity to provide the 4-5 star rating, that all other clients have been provided. I hope you will reach out to us, and discuss how we can remedy this issue. Curtis (Owner-Metroplex Awning & Fab)"
Michael B.
Apr 2019
Fabric Awning or Patio Cover Installation and Replacement
Called 5 other contractors and ended up getting a total of 3 quotes ( 3 said it couldn t be done ). Other 2 quotes were within 10% of Metro s price but they were canvas awnings - not the solid construction with guts Metroplex did. Very very happy with their work
Response from Metroplex Awning & Fab, LLC
"Michael, thank you for allowing us the opportunity to complete this project for you."
Faye W.
Jan 2019
Fabric Awning or Patio Cover Installation and Replacement
The company kept me informed at every step of the project. They were on time and worked with me to meet my requirements
Tom C.
Jan 2019
Fabric Awning or Patio Cover Installation and Replacement
The quality of the wirkers & there work ethic is wonderful ! You will not be disappointed. The only issue we had was we had a " pre evaluate" visit from 1 of the owners on our bid. He offered a price that was responsible considering the size of the awning we had purchased, on our own. so we agreed to the bid, took 2 visits w/ weather etc. Prior to the final visit, he " ammended" his bid due to " unforseen issues"? That irritated us to no end. when you offer a bid you honor it, come what may. But we paid the additional fee to get the job finished. The workmen did an AMAZING JOB! DEFINITELY top shelf !
Debbie B.
Sep 2018
Fabric Awning or Patio Cover Installation and Replacement
Very nice and efficient. Excellent installation of my awning.
John R.
Aug 2018
Fabric Awning or Patio Cover Installation and Replacement
These are professionals who provide good quality workmanship.
Debbie B.
Aug 2018
Fabric Awning or Patio Cover Installation and Replacement
Great job. Done on time and carried away all trash.
Clifford A.
Aug 2018
Fabric Awning or Patio Cover Installation and Replacement
good
Michelle F.
Jul 2018
Fabric Awning or Patio Cover Installation and Replacement
Curtis was amazing! I did two awnings & I love them!!!
Licensing
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FAQ
Metroplex Awning & Fab, LLC is currently rated 4.6 overall out of 5.
Metroplex Awning & Fab, LLC accepts the following forms of payment: CreditCard
Yes, Metroplex Awning & Fab, LLC offers free project estimates.
No, Metroplex Awning & Fab, LLC does not offer eco-friendly accreditations.
No, Metroplex Awning & Fab, LLC does not offer emergency services.
No, Metroplex Awning & Fab, LLC does not offer warranties.