Metropolitan Roofing

Everyone was professional and efficient - from sales to installment to follow up. I was thoroughly impressed! Due to scheduling, it took a few weeks to start work, so David, in sales, came by and put a tarp up to prevent more water from coming in from our leaking roof. That was a godsend since a few intense storms followed! Once the install crew arrived, they were careful to protect my landscaping and hardscaping, polite, and fast - they finished in half the quoted time! Afterwards, Zoe in their front office called me to check that everything went well and had someone come the next day to fix an excessive drip caused by an overhanging shingle. Love that customer service! Only negative feedback would be around their pricing levels that up the warranty protection. I figure the quality of their workmanship should be the same regardless of whether is paying them more or less and the materials are the same.

Fair pricing, good communication

all workers and rep were very nice and easy to. work with!

Sales was professional and thorough. Their metal team was top notch, getting an amazing amount completed each day. Neighbors positively commented on how little noise was created during the stripping and installation, and the visual presentation upon completion. Very happy with their work.

Perfect work and customer service. Roof looks perfect.

Comments involve the representative of the Metroroot Company, Casey Howard, and the construction crew of Sound Roofing both companies at the same address: 184458 8th Ave S, Sea-Tac, WA 98148. Casey did the inspection and drafted the proposed work to re-tile our ~85-year-old clay tile roof. He was especially careful to address specific weaknesses in the existing tile roof. A crew of 4 to 8 workers did the actual job. They worked hard and they did an excellent job. This is not an easy task as you keep as many of the original tiles as possible (not like a shingle or shake roof). The site was kept clean and they work progressed rapidly, but carefully. The result was excellent.

A rep for the company knocked on my door as we had a tarp up. I asked for a worst-case bid because I knew that there was probably an issue or two under the shingles and just wanted to be prepared. The process was super straight forward from bid to acceptance to start. They communicated well and let me know when the crew would show up. They were not the cheapest bid I got but the one I felt would do a complete job. It took just under three days from start to finish. The roof looks great and they left not a trace in my yard. Would highly recomend.

I had Metropolitan do my house roof a year ago and thought they did such a great job, I decided to have them add a metal roof to my outbuilding/shop. My main reason for the metal was due to fallen needles and branches not easily sliding off the asphalt shingles. I was not disappointed in this companies' performance. They came in a little less expensive than other quotes, which pleased me. They removed the old asphalt shingles, cleaned up at end of every day, and was on the job from start to finish. Communication was very good from front office to the workers. Metropolitan utilizes a customer portal which explains scheduling and cost status during the job. I was very impressed with this type of communication. There was also plenty of phone calls and e-mails to maintain timely project status of issues and questions. Char, Jasmine, Zoe, & Richard were continuously on top of things and great to work with. I am very, very, very pleased with this companies' job and how the roof looks now.

The work was performed with expertise, as far as I can determine, and we are very pleased. Your technician was professional and friendly. He could not have been a better representative for your company. We were also very satisfied with the logistics of arranging for the work. Your staff are a pleasure to deal with. This is the second significant project for us by Metropolitan (and your predecessor in name, Sound Roofing - roof replacement in July/August 2018). We would not hesitate to come back to Metropolitan for our needs in the future and to recommend the company elsewhere. Trust is most important. John F. Walsh

Rich scheduled a visit quickly and brought samples to view. The quote he provided was exactly what I paid. I was able to get on their schedule sooner than I had planned, and they graciously accommodated my timeline. Communications was clear and immediate. The driveway was cleared daily so I was able to park my car in the garage every night. The roof vents were updated to a much cleaner look and the entire project took three days. They did not make me feel uncomfortable when it took me a couple days to schedule time to meet for a final walk through and pay the invoice. I was treated with respect and I really appreciated that.