Michael & Son Services

Michael & Son Services is a conglomerate of companies who joined under the same umbrella to minimize expenses by sharing protective covers like insurance and attorney fees. This is a very good initiative as long as everyone remains ethical in quality of customer service. One bad apple will tarnish everyone else, and vice-versa. From my personal experience, the Air Conditioning Service was first grade and since I now know what M&S is, I will keep my very good opinion of this service and perhaps try other services, if need be.

Had routine maintenance completed on HVAC unit and technician broke the unit. Ended up costing me over $2,000 in repairs and lost rental income due to unhappy customer. USE CAUTION WHEN HAVING MICHAEL ANS SONS PERFORM ANY WORK ON YOUR PROPERTY.

They sent a plumber instead of a technician after I mentioned that it was an electrical problem. Transformer and burned out circuit board. The plumber left the crawl space door open, left the pipe insulation under the bushes. Did not put the screws back on the cover plates.

Very professional and courteous company. Completed the work very effectively and efficiently. Very satisfied with the work.

Very professional and friendly. I recommend highly

The tech arrived om time and gave me a 20 min warning cAll that he was coming. The tech explained everything he was going to do, and other than for a few comments, he went right to work. I have 2 Great Danes who were interested in helping him when he was insideâ he was calm and patient with their curiosity. When he was all finished, he was able to answer some other questions I had about the companyâ s services ad left saying he would have someone call...and they did. I have some other things that need servicing and will be using Miaxgeal and Sons again.

Great job and very professional. Was on time for the appt, fixed the problem, gave recommendations for future service and made himself available to be my go to person extremely happy.

Responded quickly. Worked efficiently. Gave us several options. Friendly. Wore protective mask bat all times. Left a clean work space.

Timely a Little pricey but you get what you pay for and licensed and bonded are a high priority for me for plumbing and electric.

Courteous and good work

Very professional.

Hired Michael and Sons for a troubleshooting service on a brand new HVAC system. Very young service technician arrived, spend very little time, and said the drain line was clogged and would need to be cleared. Not being an HVAC expert, we agreed to the service despite the scheduling person informing us the initial $95 fee for the service call would credit to the service if needed and completed at that time. First Lie! They refused to count the $95 towards the service. Then the service person *cleared* a clogged drain with a chemical (per manager eVat). Drain not rinsed or confirmed clear. Total charge $268. Called back again Michael and Sons 1 week later, as the system still was not working. New service person arrives, does a thorough troubleshoot. Determines return vent was blocked by tenants couch. Defrosted unit, moved couch 6inches and it worked. Being more thorough, he check for any possible leaks and checked the drain only to find gunk in the base of the line, so decided to rinse it with water. When this was done it FLOODED the neighbor downstairs living room. Chemical had sat for 1 week and not been rinsed. Then Michael and Sons charged us for that service on top of the prior charges, refused to do anything to fix the cut drain line, the flood and collapsed ceiling for my neighbor, her chemical stained couch (water would have just dried). And still charge us another $95 after cutting our drain line and leaving us to figure out how to fix all. Beyond words how lacking their management was in any followup. Jason, manager, refused to call me back or my neighbors landlord.

They were prompt and on time.

Great price, on time

Great attitude and very knowledgeable

Trevor was thorough, quick and very courteous. He tried to repair my water heater which was 13 years old. He explained everything he attempted to do to resolve the issue. But at the end of it all, I needed to have it replaced. He replaced my old water heater and completed everything within 3 hours. Highly recommend Michael and Son. Special thanks to Trevor.

Happy with them!

They did a great job. And would use them again. So polite...

Too expensive.

The guys were young, took quite a while to diagnose the problem. Finally, fixed the problem but ran out so quickly they left me 3 other problems. 2 fans they took apart to diagnose did not work when they left. An outdoor light was not reconnected so that the parts were left on the ground and all the wiring was exposed. They did come back 3 days later and fixed it. No apologies.

Everything went great.

Professional and efficient

Installed a floodlight and did it very quickly. The price was above average but work was also above average. One employee told the other when they thought I could not hear, **Yeah, this is a hundred dollar job** but charged me twice as much. Also took parts of the light with them that I needed.

Michael & Sons technicians were professional they did great work