Mid America Basement Systems

4.37 | 20 Verified Ratings
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Mid America Basement Systems

4.37 | 20 Verified Ratings
Write a Review
View Service Area

563-323-2921

4525 Buckeye Street
Davenport, IA 52802
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Profile
Mid America Basement Systems

Water in your basement? Basement Flooding? Leaky foundation walls? Call MidAmerica Basement Systems, we can help! We have designed effective solutions for drying wet basements, fixing wet crawl spaces, and restoring structural integrity to your home. We look forward to earing your business.

Achievements

Service Area

  • Peoria
  • Cedar Rapids
  • Davenport
  • Iowa City
  • Dubuque
  • Waterloo
  • Clinton
  • Rock Island
  • Pekin
  • Jesup
  • Moline
  • Cedar Falls
  • Galesburg
  • Coralville
  • Amana
  • Robins
  • Maynard
  • Fairfax
  • Gilson
  • Steward
  • Davis
  • Lee Center
  • Kewanee
  • Laura
  • Garber
  • Saint Donatus
  • Monticello
  • Bettendorf
  • Wyanet
  • Abingdon
  • Winthrop
  • Delmar
  • Central City
  • Hopkinton
  • Williamsburg
  • Welton
  • Byron
  • Stillman Valley
  • Magnolia
  • Knoxville
  • Preston
  • Tiffin
  • Taylor Ridge
  • Cedar Point
  • Lamont
  • Plainfield
  • Evansdale
  • Greeley
  • Mechanicsville
  • Ainsworth
  • Buffalo
  • Ashton
  • East Moline
  • Ohio
  • Tonica
  • Long Grove
  • Harmon
  • Monmouth
  • Washington
  • Coggon
  • Garrison
  • Vinton
  • Princeton
  • Leland
  • Nachusa
  • Paw Paw
  • North English
  • Washington
  • Mount Carroll
  • Tampico
  • Toluca
  • Castleton
  • Morton
  • Minier
  • Center Point
  • Ladora
  • Quasqueton
  • Rowley
  • Fruitland
  • Polo
  • New Bedford
  • Keithsburg
  • Brighton
  • Lee
  • Buffalo Prairie
  • Standard
  • La Fayette
  • Rome
  • Maquoketa
  • Miles
  • Fayette
  • Columbus City
  • Conesville
  • Creston
  • Chana
  • German Valley
  • Coal Valley
  • Camp Grove
  • West Union
  • Low Moor
  • See All >

Services Offered

Brick & Stone
  • Brick, Stone or Block Wall Repair
Concrete
  • Concrete Leveling & Mudjacking
  • Poured Concrete Wall Repair
Foundations
  • Concrete Foundation Repair
  • Foundation Drainage Install
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Install
  • Basement Drainage Channels Repair
Mold & Asbestos Services
  • Radon Gas Mitigation
Plumbing
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
Waterproofing
  • Waterproofing Inspection
Windows
  • Egress Window Install
Related Services Available from Other Pros >

Website

http://www.midamericabasementsystems.com

Areas of Expertise

  • Waterproofing
  • Foundation Repairs
  • Concrete Lifting and Leveling
  • Egress Windows
  • Radon Mitigation and Removal

Product Brands Used

  • Total Basement Finishing

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1990
Memberships & Affiliations
  • NAHI
State Licensing
Trade: Contractor Registration
License #: C096991
Expiration: 03-31-2020
Trade: Radon Mitigation Professional
License #: RNM2012209
Expiration: 01-31-2023
Trade: Radon Mitigation Specialist
License #: M00177
Expiration: 10-01-2018
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NARI - National Association of The Remodeling Industry
Awards
  • 2014 Better Business Bureau Integrity Award Winner
Screening
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Business Overview

Community Involvement

RiverBend Food Bank- Charitable Giving

How We Got Started

I chose to work in this industry because We want to help people have happier, healthier homes.

We started in this industry in 1995.

We describe our business as Rooted in the community

 
Profile Photos Ratings & Reviews
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Photos
Mid America Basement Systems

My Work
3 Projects
  • Concrete Raising
    25 photos
  • No More Water Intrus...
    5 photos
  • Crawl Space Encapsul...
    4 photos
Free Offer! Get An Estimate free when you call our office at 1-800-541-8006 Free Offer!
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Ratings & Reviews
Mid America Basement Systems

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 20
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2.5   |  
Review by in Washington, IL
My first date to have work done was May 2nd. They had to reschedule to end of June, couldn't come, and then to end of July! In the meantime, July 7th we had a flash flood with a record breaking 7 in. of rain in just over an hour. You guessed it, I got a very wet, carpeted basement. I'm a single woman who works 12 hour shifts. I was not happy to come home to water to clean up the day before I was to leave for a weekend trip. If my new system had been in place, I wouldn't have had to deal with this. The workers and salesman all seemed like fine people but I kept getting emails about my work to be done on May 2 clear until the end of July. The communication is terrible. Now the guy who did the last part of the work, which is still not done, mind you, says he has no idea when they will finish! Yet my first payment is due August 22nd. The quality of work, so far appears to be good, but like I said they are not done yet. It's August 2nd and I have no idea when the job will be completed. I have arranged my schedule for them 4x already, and will apparently have to do it again. Guys were pleasant, cleaned up fairly well, but the customer service stinks. That's why I am giving this company a low 2.5 star overall rating. I expected so much better.
Response by Mid America Basement Systems: Janet, We understand the frustration with the logistics on the installation of your project. We very much appreciate your patience and understanding. There was some unfortunate miscommunication along the way on our part, which we are accepting full responsibility for, and will make right with you. Our intention is to get Mike-your installer, and his team back down to your home, to finish everything up, before the first payment on your financing is due, later this month. Again, thank you for your patience, and for your feedback.
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3.0   |  
Review by in East Moline, IL
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Response by Mid America Basement Systems: Melissa, Thank you for taking the time to provide feedback on your experience with our company. If there is anything we can do to make your experience with us more remarkable, please do not hesitate to let us know. Thank you again for your feedback, The MidAmerica Basement Systems Team

1 of 1 users found this review helpful.

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2.0   |  
Review by in Peoria, IL
Overpriced. Customer service is limited. Customer service is ok if you don't have an emergency.
Response by Mid America Basement Systems: Zina, We were sorry to hear that your customer service was less than ideal. We apologize for the misunderstanding about us having an emergency line. We have a full-time service staff, and they are responsible for both reactive service calls, as well as the annual maintenance program for our homeowners. Our hope is always to see our homeowners in a timely manner. We were glad to have gotten your issue resolved, and are at your disposal should you need us in the future. Thank you for your feedback. Any feedback offers our company a chance to learn and grow, and we appreciate yours. The MidAmerica Basement Systems Team

0 of 1 users found this review helpful.

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3.0   |  
Review by in Morton, IL
Costly! Incorrect measurement of basement windows delayed installation by months. I had to recaulk inside and out, to reseal. Broken window-slider handle. My continuous calls for window installation yielded, no apology or price break. Once installed payment notice immediately mailed with threat of collections because contract states payment at time of completion. No follow up on warranty, servicing etc of my crawl space encapsulation as promised to me at time of signing contract.
Response by Mid America Basement Systems: Deb, I am seeing in our records that your crawlspace encapsulation happened at the beginning of November last year, so please expect a call from our appointment center to book the annual maintenance on that at the beginning of November. I will ask the production department to follow up with you on the warranty issues. Please let us know if there are any other questions we can answer for you. Thank you for providing feedback about your experience with our company. The MidAmerica Basement Systems Team.

0 of 1 users found this review helpful.

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5.0   |  
Review by in Pekin, IL
I was under a very strict timetable to have the job done by a certain date. MidAmerica went the extra distance and got the job done on time. Chris was the sales/engineer and did an excellent job explaining the system, helped get the job done on time and followed up to make sure the job was completed properly
Response by Mid America Basement Systems: Curt, So glad to hear that your experience with our company was excellent! Please do not hesitate to let us know if there is anything further we can do to help, or refer people to us that can use our help! Thank you for your feedback! The MidAmerica Basement Systems Team

1 of 1 users found this review helpful.

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4.5   |  
Review by in Andover, IL
The crew with richard / francis were prompt and professional. Work was done as specified , and work area left clean . Work date was kept as communicated thru customer service. I was pleased with the company and the work, I recommend them.
Response by Mid America Basement Systems: Tom, So glad you had a positive experience with your concrete lifting and leveling. I will pass along your compliments to Richard and Francis! If you, or anyone you know, need any assistance in the future, please do not hesitate to call! Thank you for providing feedback about your experience! The MidAmerica Basement Systems Team.

1 of 1 users found this review helpful.

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5.0   |  
Review by in East Moline, IL
Cole was very thorough with his explanation of services. Very personable. The company has a very professional quality in their customer service, on the phone, via email and in person. I gave them a down payment and they will notify me when they can come and complete my sidewalk. It won't me till June as they are booked but that is fine. I will be sure to get back with you once the job is completed.
Response by Mid America Basement Systems: Roberta, Thank you so much for your feedback! I have passed along your kind words to Cole as well. We are happy to serve you! The MidAmerica Basement Systems Team

1 of 1 users found this review helpful.

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5.0   |  
Review by in Pekin, IL
They are very prompt and professional. It is refreshing to hire someone to fix an issue and they do-on time and on budget.
Response by Mid America Basement Systems: Thank you so much for your feedback. It was our pleasure to help you with your foundation concerns.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Oxford Junction, IA
Completed all basement waterproofing work as scheduled, and did a very good job cleaning up afterwards. The quality and finish of the work was likewise good. Very pleased, and will use them again for additional basement improvements.
Response by Mid America Basement Systems: Thank you for your feedback Joseph! We appreciate it.

1 of 1 users found this review helpful.

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3.5   |  
Review by in Pekin, IL
I bought a Sani Dry system and for the money I paid the only benefit I can see is my basement is cooler. Thats it. I was told this thing would greatly benefit not only my basement but my upstairs also. So far it hasnt. My upstairs is as humid as ever. Ii guess its working but for the price Ii paid I feel somewhat cheated. Also, the guy who sold it to me called to ask how its doing and if I had any questions. After 2 weeks of not returning my calls I called again and talked to him. I ask him my questions and he knew nothing about what he sold me. Really??? Why is this guy going into homes selling a product he knows nothing about? Wow. He told me to call the office which I did and the lady was very helpful and nice.
Response by Mid America Basement Systems: Brad, Our service manager, Randi, who you spoke with before will be contacting you. If we need to send a service technician out to see if the unit is working correctly, she will be able to set up that appointment at that time. We have spoken with the salesman who came out to see you and he has acknowledged a gap in his learning and we are providing additional training for him. Thank you for taking the time to provide feedback about your experience with our company-- we really do rely on that as a way to learn and grow. Thank you for giving us the opportunity to serve you! ~The MidAmerica Basement Systems Team

2 of 2 users found this review helpful.

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Mid America Basement Systems
4.37
20 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
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5 Stars
14
4 Stars
2
3 Stars
3
2 Stars
1
1 Stars
0
85% of reviewers recommend this pro
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