Middle Tennessee Mold Remediation, LLC

Outstanding service

Great company great quality knows there stuff no pressure I would use this company again

I absolutely do not recommend Middle Tennessee Mold Remediation. The initial meeting went well (obviously, we hired him). I was impressed that he didnâ t try to scare my wife, or upsell on separate projects/services, and he seemed knowledgeable. He was somewhat sales-ish, but thatâ s to be expected - he was selling something. We agreed to the project, and signed the documents. Almost immediately the money talk started - Itâ s not UNCOMMON for a contractor to require a deposit, but it does start you wondering. We went ahead and agreed to the 50% up front, however Rob wasnâ t happy to find out my bank (USAA) had a several-day holding period on checks, and began pressuring my wife for another form of payment. We werenâ t pushing him to start right away, or before he had the money, had no issue writing the check and waiting, but this was apparently not satisfactory to him. We ended up Venmo-ing his wife half (which seemed very shady, but we did get a receipt). So work commenced. The day before they were supposed to finish, Rob asked me for another $1000, because it was â bigger than he expected.â He never went into the crawlspace on the initial inspection, and instead estimated square footage based on the interior dimensions of the house - and we had a signed contract. That said, I felt the price was still worth it and agreed. The morning they were to finish the work (before they were even done), Rob was asking my wife about the other half of the payment. Nothing about how it looked, how happy we were, how his team did, but â when can I get a check.â She told him I would need to look it over before we released the money and he started calling me about it. I reiterated that I would need to inspect the work first, he repliedâ Soâ ¦I can get a check tomorrow?â Upon inspecting the work, I found multiple crawlspace penetrations (AC boots, electrical, etc.) that had not been foamed per the contract. I could see dirt in several places (which is not what â encapsulationâ is supposed to be), and most of the brick pillars supporting the house had not been wrapped. Nothing at all had been done with the attic penetrations, which was also part of the contract. He did send a guy out to fix it, which they did partially (foamed the attic penetrations and most of the crawlspace, but failed to wrap the pillars and plug other gaps in the crawlspace. Additionally, we had mold in an upstairs closet that they remediated. Part of this was supposed to include cleaning and individually bagging all items in this closet before moving them to another room. NOTHING was bagged. Iâ m not even sure any of it was cleaned, but I canâ t say that for sure. It was all just haphazardly thrown in the other room. Almost immediately after they came out and â fixedâ things, Rob started asking me about payment again. And again with the issue with my bank taking too long. We ended up writing him three checks so he could get â paid fasterâ because for some reason he couldnâ t wait for the bank. He said he would have someone come out and finish the fixes the following week, but never did send anyone. I finally told him not to bother and have another contractor coming to finish the work. I Highly do NOT recommend Middle Tennessee Mold Remediation, or Rob Parsons.

Evaluation went well. No reason for remediation Rob said which was great news. Helpful hints and very professional. We appreciated his honesty and professionalism.

Prompt,timely and efficient

(No Comments)

Rob was so helpful. He even helped me hire someone to finish out my ceiling work and that person was also great. I would hire them again.

Rob and his team were wonderful to work with. They are all professionals and really put our mind at ease the job was being done properly. We received updates and communication daily and knew what was happening at every step. I would highly recommend Rob and his team for any mold issues.

The emails/texts I have received are hostile and combative with untruths as well.

Rob was great to work with as was his crew. Everything was explained well, and he kept in touch regularly till the job was done. The process was completed within a few hours and the clean-up was great. I would highly recommend this company.

Did an excellent job. MOLD GONE!!!

Rob has done an excellent job and gave us all the information we need regarding our mold issue, as well as helped us to save on cleaning the mold.

Rob was very professional, prompt and easy to work with.

They're the MOST PROFESSIONAL , organized and SINCERE CARING crew I've ever delt with!! I spoke with the owner, i beleive, and he went to any lengths to help me and help me understand all about MOLD ..LOL CRAZY, but I knew nothing and felt i was treated with sincerety and respect. He took time and patience to explaine in "laymens" terms. Being I'm not from around here and mold isn't a common thing on west cost..(way too hot lol) verses other company's whom I talked with , or trird too..they talk down to me like I was incompitant of knowing or learning anything...well i want to say....THANK You "MIDDLE TENNESSEE MOLD REDEMPTION LLC" FOR EVERYTHING YOU GUYS DO.I TRULY CELTas if i was a family member or good friend!! Thank you for that.. YOU saved my life in fammiLY, NEVER KNEW BLACK MOLD. Literaly kills and we wNere close to that point!!! Again THAK YOU!! I HIGHLY RECOMMEND THIS COMMPANY TO ANYONE !ANYWERE ANYTIME! !WITH ANY HOUSING , MOLD. WATER. ECT ANY DAMMAGE..VERY PROFFESSSIONAL. ⭐⭐⭐⭐⭐ SINCERELY, JENNIFER S

Mr. Parsons is definitely knowledgeable in this field of work. He takes the time to explain what will be done and follow up to make sure it is done properly. Very pleased.

They faced a difficult challange and so far have kept all promises. Highly recommend them.

Was well pleased with the job that was done. Rob was very through and explained everything. Rob did what he said he would do. I highly recommend them.

Responded quickly and did a professional looking job that should permanently eliminate our mold issue.

Very responsible, great follow up.

Rob was really great explaining all aspects of the work to be done. He was very responsive to my calls and answered all my questions. I was very confident that he and the workers would do the job well. Work went quickly and the workers were polite, cleaned up leaving no mess behind. Rob was very kind and supportive throughout the process. I wish more businesses had Rod's work ethics.

Truth is, I wasn't at the property during the time MTMR worked on it. However, my assistant reports that the personnel were courteous and did a great job overall. I have to admit, I paid a lot more than a couple of other companies had quoted, but Rob won me over by being very up front about his qualifications, his approach to the problem, and his willingness to work with me on the overall costs - plus they were ready to start, so I liked not having to wait for the job to get done. I am still waiting for follow-up photos of the completed work, which is the only reason why I didn't give a straight 5-star rating.

Rob and his team did a great job. Rob was really big about communicating, and if we had any questions, we could call and ask him. He was very patient with us and explained the process step by step for us so we knew exactly what he was gonna do. Also, it was supposed to take three days, but due to them getting done with another project early, they were able to get ours done in one day. We are very pleased with their work, and we would highly recommend them!

Rob is very knowledgeable and qualified in the mold remediation field. His people do quality work and Rob and his crew are very easy to work with. They tell you what they will do and why, and then they do it.

He had a tech come and do the work and he cleared the mold out. Showed me what he had done and they did a very nice job.

This firm did a very good job and very neat. If there was amy one thing that I notice was a problem coordernating the job between his firm and his contractor such as time to arrive on the job. Owner is very honest in his dealings.