Midstate Basement Authorities, Inc.

4.64 |24 Verified Ratings
Write a Review

Midstate Basement Authorities, Inc.

4.64 | 24 Verified Ratings
Write a Review

607-387-4825

1143 Elmira Road
Newfield, NY 14867
 
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Midstate Basement Authorities, Inc.


Quality service and attention to detail! Financing available!

Midstate Basement Authorities in Central NY is a full service basement and foundation contractor whose services include basement waterproofing, water control systems, crawlspace encapsulation and repair, foundation repair, shotcrete application, structural analysis and repair, and sump pumps. We treat our customers like family from start to finish by providing excellent customer service, preventative tips, free inspections and fair estimates on work that needs to be done. We pride ourselves in providing the best service to our customers and guaranteeing our work for years to come. We know that the kitchen is the heart of the home but a home begins on a solid foundation.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Syracuse
  • Binghamton
  • Elmira
  • Ithaca
  • Endicott
  • Auburn
  • Liverpool
  • Vestal
  • Seneca Falls
  • Trumansburg
  • Aurora
  • Camillus
  • Dryden
  • Dresden
  • Geneva
  • Horseheads
  • Penn Yan
  • Corning
  • Clifton Springs
  • Prattsburgh
  • Middlesex
  • Bath
  • Cohocton
  • Naples
  • Moravia
  • Cortland
  • Waterloo
  • Canandaigua
  • Rushville
  • Skaneateles
  • Manlius
  • Owego
  • See All >

Services Offered

Concrete
  • Poured Concrete Wall Repair
Foundations
  • Concrete Foundation Repair
  • Waterproofing Foundation or Basement
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • Basement waterproofing
  • Crawl space encapsulation
  • Foundation repair and concrete leveling
  • Dehumidification
  • Sump Pumps and Water Control Systems

Product Brands Used

  • Jacuzzi
  • Kohler
  • Moen
  • Price Pfister
  • Andersen Windows
  • Jeld Wen Windows and Doors

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Retaining Walls

Credentials

In Business Since: 1983
Memberships & Affiliations
  • American Concrete Contractors Association
  • Basement Health Association
Insurance
Type: General Liability
Amount: $0
Expiration: 04-13-2019
Type: Worker's Compensation
Amount: $0
Expiration: 05-28-2019
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Midstate Basement Authorities, Inc.


My Work
2 Projects
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Ratings & Reviews
Midstate Basement Authorities, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 24
  Page 1 of 3
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2.5   |  
Review by in Seneca Falls, NY
Midstate Basement Authorities worked on a foundation repair for me. Unfortunately, it became clear that they were more interested in collecting their money than doing a quality job or keeping their word. Although some of the work was adequate, they left some aspects poorly done. In the contract they often mentioned, "repair as needed". In the end, they claimed that certain repairs weren't needed. These are very friendly folks who know how to smile. However, actions speak louder than words. Make sure that anything you want done is spelled out in the contract. They will act like emails and conversations you had with them didn't occur and bring in their lawyer if you question the work performed.
Response by Midstate Basement Authorities, Inc.: Customer service and high quality of work are both extremely important to our company, which is why we are sincerely surprised by this negative review. Our detailed proposals list all of the work and exact price that is agreed upon with our customers. The issues Mr. Gilbert are referring to was additional work that was never part of the original agreement, well after we spent numerous hours of man power and equipment operation to expose portions of underground foundation that he was concerned about; areas which we assured him were fine, and ended up not needing any work. All of this was done at no extra charge. As soon as we found there were questions about the quality of our work, we offered to invite a third party NYS licensed engineer to come out and do a full inspection. If the work was found to be defective, we would of course make the repairs and cover the cost of the engineer. If, however the work was found to be done properly, he would be responsible for the engineer's bill. This is our standard policy and that of most contractors. This route was not accepted. We truly believe that we offered a quality repair at a competitive price. Since he refused our offer to have a licensed engineer inspect our work, we asked what we needed to do to make him feel comfortable about the decision to hire us. He proposed a deeply discounted offer on the total job as final payment, and we accepted to try and salvage our working relationship. We were under the assumption we left on good terms.
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5.0   |  
Review by in Clay, NY
Project: Repair a Concrete Foundation
Workers were polite and professional. They, along with office staff, we're very helpful in answering all our questions.
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5.0   |  
Review by in Syracuse, NY
They were very professional. They did the job with attention to detail. They were polite and courteous.
Response by Midstate Basement Authorities, Inc.: Thank you Joyce - it was a pleasure working for you!
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5.0   |  
Review by in San Antonio, TX
It was a relatively daunting task to find, vet, and hire a team of foundation experts remotely, that could evaluate the job at hand while being able to start and execute on an expedited schedule. Unbelievably, with Eric Leach and company, I found that team. The job was not easy, the weather not kind to them with snow still on the ground, but they not only priced the project fairly ($7,500), but finished on team per his estimate. HIs professionalism and communication as a business owner is exemplary. I have given his information as well to my real estate agent who has already begun communicating to others in the area. Bottom line, I could not recommend a better company to do this type of work for your home. There is obviously a reason why he/company have such a high rating on HomeAdvisor. Eric - thanks so much for a great job!!
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4.5   |  
Review by in Cayuga, NY
Project: Waterproof a Basement or Foundation
everthing was fine, except for the dust.
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5.0   |  
Review by in Auburn, NY
Excellent service
Response by Midstate Basement Authorities, Inc.: Thank you for your review. Would you mind expanding on your review to let us know what you think? We would greatly appreciate it!
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4.5   |  
Review by in Auburn, NY
My names isTed not yed
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4.0   |  
Review by in Manlius, NY
Pleasant to work with and good at communicating with customer.
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5.0   |  
Review by in Ithaca, NY
This company is doing an outside drainage channels replacement and installing a sump pump. I am delighted to be working with this company. The owner has been very responsive and professional.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Syracuse, NY
Very professional, excellent quality of work. I would recommend to others!
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Showing 1-10 of 24
  Page 1 of 3

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