Approved
Midtown Home Improvement, Inc. (Atlanta)
Deck or Porch, Seamless Metal Gutters Installation, Wood or Fiber Cement Siding Installation or Complete Replacement,
About us
Midtown Home Improvements is your neighborhood home improvement specialist. Whether you are looking for energy savings with Triple Pane Windows, a new low maintenance PVC Cellular deck, a maintenance free vinyl fence, or the thickest permanent siding you can trust the experts at Midtown. Midown, located in O'Fallon Missouri, also offers full or partial remodeling of your Kitchen and Bathroom. We believe in providing superior products from only the finest manufacturers. Give us a call for more information and a free quote! (636)379-8889
Business highlights
34 years of experience
Memberships & Affiliations
Better Business
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6822 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 1% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 651-675 of 822 reviews
Linda G.
Oct 2017
Doors (Exterior) Installation and Replacement
The door installer did a great job and was very polite and friendly.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Hello Linda, We are glad to hear that you are enjoying your new doors. If you ever have any questions or concerns please give us a call!"
David J.
Oct 2017
Midtow very prompt with responses and great follow-up. Had a problem with granite vendor which Midtown quickly and efficiently handled.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Hello! Thank you for your feedback and we are all glad you are enjoying your new counter tops. If you ever have any questions please do give us a call!"
Jim U.
Oct 2017
installer did a great job.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Hello! i am glad to hear your response. It is good to know that you enjoyed our service. We hope to hear from you in the future!!!"
George N.
Sep 2017
The customer service gives you the impression once they sale you a contract they go and hire subcontractors to perform the work yet there customer service fails to timely order the equipment needed for the job. I've never heard so many apologies' . There project coordinator seems to have many excuses at one point I was informed that I had all the supplies required for my bathroom remodel job I had to inform him we did not have the flooring, the drywall the wall for around the tub and much more. This job took so long I had to call the bank and get an extension for the bathroom remodeling loan. The plumber had to come out to the job twice due to him not installing the water pipes in the correct location. Then the plumber went on vacation and was not available to complete the job so I had to go another weekend without my bathroom. Monday arrived and a different plumber arrived and he hooked everything up with the exception of the bathroom sink, It did not line up he stated. Tuesday arrived and a different plumber arrived and went to Home Depot and purchased a 86 cent tube and hooked the sink up. All during the month lone project for a med. size bathroom remodeling job I sent in emails with issues and trying to determine if I had to be at home for deceivers or if anyone was just reporting to work today. I would not hear from the company only when I called and they were either out or in meetings. After the job was completed than I hear from the production manager stating he has read my complaints and he also apologized. I informed him the workers did a fine job the customer service portion was not good at all. By the way after the job was complete I quickly heard from them to sign off on the job. I'm sitting here waiting for the inspection to be complete which I had to inform the caller I received yesterday I wasn't signing off until the inspector arrived and ok the job. Will not hire this company again
Jonathan G.
Sep 2017
Their installers are the most kind and courteous hard working guys I've met in a long time who work on homes for people. The cost of the Alside Premium Vinyl siding for our home was about what we expected to pay when we were looking for aluminum. Good luck finding somebody to work on aluminum. The siding we got is really thick, .047mils, and according to Alside it has a 50yr warranty and includes hail damage coverage. Which is what brought all this about in the first place. The insurance would only pay for the west side, but we decided to do it all. So we had the whole house done, and it looks beautiful. Don our Production Manager I still have not met in person. I didn't even meet the installers until a week in. I work, they work we're all busy. But we did meet with Brandon the Project Manager before we decided to go with Alside from Midtown Home Improvements, he's the sales guy and was very courteous as well. We already had a basic idea of what we wanted to spend, and we took advantage of every discount we could eek out of him until we got it to where we thought ok let's do this. And we are quite happy. Brandon turned it over to Don, who came out and did all the final measurements and stuff. Sure I talked to him, on the phone, over email, text. Sent pictures back and forth. Whatever we needed to get done got done. I even ordered a custom color for the front. Don got back with Brandon, Brandon got me, and we met and signed a change order. No charge. Lets see, tear off was on 08/25/2017 finished 09/12/2017. I found this place using the Home Advisor project search request. Filled out a questionnaire of what I wanted and they gave me a list of potential providers to review. I picked the ones I was interested in and Home Advisor contacted them for me. I think I chose the right place. Now we are waiting on a storm to come so I can see how well they did. What do I know about siding. I think they did a good job, we'll see. Here is the only issue I know of. Don get your guys a Magnetic Sweeper for the yard. I had to call Don and ask him to come out and sweep the yard before this weekend. I got grand kids coming over this weekend. The crew and I walked around and picked up what we could, but geez. So close to 5, so close. I don't normally write reviews, but hey, you spend this kind of money you're a bit scared about what you gonna get. So I'm doing this for you. This is what I think, this is how it went for us. I think we're going to be OK. I'd give you some pictures but I don't see how you do that, Home Advisor.
Angelina H.
Aug 2017
I think it is pointless to use home advisor to find a company that simply contracts the work out to someone else. The work was done, and done well, but I wish I wouldn't have had Midtown Home Improvements as a middle man, because that just means some of my money was pissed away on a referral.
Response from Midtown Home Improvement, Inc. (Atlanta)
"I'm happy to see you were satisfied with the work, Angelina. Midtown Home Improvements though is not a middle man, you did not pay a surcharge due to the fact that you went through HomeAdvisor, HomeAdvisor merely refers you to qualified and reputable contractors. Hopefully we may be able to be of service to you on other projects in the future."
Meredith A.
Aug 2017
Excellent service
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thank you, we appreciate you as a valued customer"
Vicki L.
Aug 2017
Deck or Porch
At the beginning of the project, the installing was being performed by a professional installer that gave his 110% to do his work. It went down hill from here. Our deck is less then a year old. There was a plank that bowed up and it took them several weeks to respond. It was repaired, but began bowing about 3 months ago. The gate wouldn't work unless you lifted and pulled it to open or close it. They made a repair about a month to six weeks ago. We pointed out the plank to the rep. He said he would tell the office. The gate is not working again. Their marketing rep. called on August 5, 2017 to offer a discount on any new project. I told her that we would not be interested in a company that doesn't respond to service needs. She said she saw that we reported issues in our file and would tell the office. So far we haven't heard boo from them. As far as we are concerned this was a five figure investment in a cheaply made project.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Please call our service department Vicki at 636-379-8889. The products we use carry a lifetime warranty, and if you are experiencing any difficulties with these our service department will be more than happy to see what is going on with the gate again. I'm glad we were able to replace the bowed plank, and that it was under warranty."
Kevin G.
Aug 2017
Good experience
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thank you Kevin, hope you enjoy your fence for years to come. We are happy to have another Midtown customer!"
Carolyn D.
Jul 2017
Deck or Porch
I feel that the guys that were sent to do the job were very professional. They showed up early and worked hard, Were easy to talk too and answered every question we had. Completed the job ahead of time.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thank you Carolyn, we are happy that you chose us for your decking project. If there is anything we can do for you in the future please do not hesitate to contact us!"
John L.
Jul 2017
Be your own General Contractor and save money dealing directly with suppliers and vendors who install their own products.
Response from Midtown Home Improvement, Inc. (Atlanta)
"We appreciate having you as a valued Midtown customer, John. If there is anything you need in the future please do not hesitate to give us a call."
Carol D.
Jul 2017
It took a little longer then we were told originally due to a mess up on the order, they forgot several times to order the back splash. But when they finally got there, the work was done quickly and looks beautiful.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Hi Carol. We appreciate your feedback, I apologize for the delay in the back splash. I am glad to hear the final install turned out well. Please to not hesitate to call if you need anything else on you most recent job or if we may be able to help you with something else in the future!"
Meredith A.
Jun 2017
Response from Midtown Home Improvement, Inc. (Atlanta)
"I hope you enjoy your new roof for many years to come!"
Pat W.
Jun 2017
Doors (Exterior) Installation and Replacement
My experience with the handyman service they were very good on an installation by the French doors very professional and whatever it took to get the job completed however long it took for willing to do itit was a little pricey but what I was expecting but overall the doors look very amazing thank you Home advisory I will hire this group again and tell my friends thanks Patrick W
Susan Y.
Jun 2017
Deck or Porch
Excellent quality and great communication by crew working on my new Zuri deck. Always kept me informed about what would happen next. Thank you, Leo and Larry!
Donna C.
Jun 2017
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thank you for choosing Midtown Home Improvements as your remodeler of choice! I hope you get years of enjoyment with you new fence."
Ron G.
Jun 2017
Awaiting work to be started/completed but the in home presentation and quality/price have so far been excellent
Response from Midtown Home Improvement, Inc. (Atlanta)
"Glad to have you as a valued customer Ron! Please let us know if you need anything during the installation process."
Pamela K.
Jun 2017
Deck or Porch
There was a mistake in building the correct size of the deck, but we were refunded the money. All other matters were taken care of correctly. The owner kept his word in all matters and was always available when we had a question. We would still recommend this company to others.
Timothy M.
May 2017
Exceptional service from sales to installers. The quality of workmanship was excellent! Totally satisfied and would recommend Midtown Home Improvements. They will be our first choice for any additional improvements we may have.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thank you for the kind words Tim! We look forward to helping out with any of your remodeling projects in the future!"
Tony B.
May 2017
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thank you for the information, Tony. We value our customers feedback."
Dennis M.
Apr 2017
Doors (Exterior) Installation and Replacement
The subcontractor who did the installation was excellent--arrived on time, worked on the project and left the area he worked in cleaner than when he started.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thank you for the information, Dennis. We appreciate the feedback on our installers."
Sheila G.
Apr 2017
The guys who did my roof were very good. And did a great job. Would have them back.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Let us know if we can do anything in the future for you, Sheila. We are happy you chose Midtown for you roof!"
Ruben L.
Apr 2017
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thank you for the review Reuben, we appreciate customer feedback!"
Dave L.
Apr 2017
Excellent workers. They know what they are doing.
Response from Midtown Home Improvement, Inc. (Atlanta)
"Thanks for the review, Dave. Let us know if we can be of service to you in the future!"
Gary F.
Apr 2017
very professional
Licensing
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FAQ
Midtown Home Improvement, Inc. (Atlanta) is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Midtown Home Improvement, Inc. (Atlanta) accepts the following forms of payment: CreditCard
Yes, Midtown Home Improvement, Inc. (Atlanta) offers free project estimates.
No, Midtown Home Improvement, Inc. (Atlanta) does not offer eco-friendly accreditations.
No, Midtown Home Improvement, Inc. (Atlanta) does not offer emergency services.
No, Midtown Home Improvement, Inc. (Atlanta) does not offer warranties.