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The Roofing Store, LLC

Asphalt Shingle Roofing Installation and Replacement, Flat, Foam, or Single Ply Roofing Installation and Replacement, Metal Roofing Installation and Replacement,

About us

The Roofing Store, LLC, is a licensed General Contractor that specializes all types of home improvement. We are one of the leading companies in the New London & Windham Counties.

Business highlights

Emergency services offered
44 years of experience

Memberships & Affiliations

RCA Contractors Association, National Roofing Association, Builders and Remodelers Association, Boy Scouts Of America

Services we offer

Metal Roofing, Roofing, Shingle Roofing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.534 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
26%
4
9%
3
0%
2
3%
1
0%

Filter reviews by service

Showing 1-25 of 34 reviews
Dan S.
Dec 2015
4.0
$60,000
The Roofing Store was hired to install metal roofing and metal siding on one commercial building at a self storage facility and metal roofing on another. On the first building the roofing and siding installation went well although there was a quality problem with the installation of the metal siding. There were numerous scratches on the new metal siding, due to it not being handled carefully, which were repaired with touch up paint. It appeared that a subcontractor started the siding and after the damage was reported, the Roofing Store finished the installation. The second metal roof was installed and, shortly after the first heavy rain, the roof was found by storage customers to be leaking. Several seams were found to be leaking. The problem was ultimately satisfactorily resolved but it required too many follow up calls to their office to get a response and a resolution. Overall good value. Although the staff was cordial, there is room for improvement on customer communications and problem resolution. Thank you, Dan Sullivan
Response from The Roofing Store, LLC
"Dan S. Your comments regarding the service you received at our store are very important to us. We want customers to be completely satisfied with the quality and results of the work that we perform, so your report of an unsatisfied experience with the work that was performed is a serious concern for us. First, let us express our deepest apologies. You deserve only the best service, especially when you choose The Roofing Store as your choice for Metal Roofing and Metal Siding repair. Second, we are questioning our staff and will take appropriate action to remedy your concerns and the situation. Finally, the next time you call The Roofing Store, please ask for me ?Zach?. I will personally give you undivided attention and provide you with the customer service experience you should expect at The Roofing Store. Thank you for reporting this incident and we look forward to solving these issues that you have mentioned and showing you we care!"

Edward K.
Sep 2015
5.0
Metal Roofing Installation and Replacement
Yes, I recommend this pro
$5,508
The work was done as was outlined and I was asked on some ongoing details that were satisfactory and well done. The work was done in one day with no complications and the roof looks really nice.

Linda T.
Oct 2014
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Excellent response. They did the job on time. Any and all concerns were addressed and rectified to my satisfaction. I would unhesitatingly recommend them.

Marty P.
Jun 2014
5.0
Yes, I recommend this pro
Very knowledgeable about the issue with my roof. Great customer service, called and came out same day to evaluate. Took pictures to show me area of problem and how they would approach rectifying.. Scheduled work as soon as possible and showed up. I felt confident that they knew how to fix . Price was reasonable.

James B.
Sep 2012
N/A
Yes, I recommend this pro
$250
Excellent response time and professional work

Mike K.
May 2012
N/A
Yes, I recommend this pro
Thorough, competent, responsive

John A.
Sep 2011
N/A
Yes, I recommend this pro
.

Della S.
Aug 2011
N/A
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Very satisfied with the whole process, with the exception of the dumpster company's driver who got tangled up with our tree. The roofers were very polite, hardworking, neat and quick. Our house had a new roof in record time!

Robert S.
Jul 2011
N/A
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
If you are looking for a General Contractor, I suggest contacting The Roofing Store first... they will give you all the information you will need to compare all other options. Take copious notes on all possible contractors and let the evidence guide you to your choice.

Dana A.
Apr 2011
N/A
Flat, Foam, or Single Ply Roofing Installation and Replacement
Yes, I recommend this pro
$1,200
Jim Denniger(sp) did an excellent job for us. Not only was he professional, but was extremely interested in our needs. He was very helpful and we would recommend him highly

Mary-Lou F.
Apr 2011
N/A
Yes, I recommend this pro
Great people to deal with

Victor I.
Jan 2011
N/A
Yes, I recommend this pro
.

John S.
Dec 2010
5.0
Yes, I recommend this pro
$700
Very knowlegeable and reliable. Get me informed every step of the way.

Kathy J.
Sep 2010
5.0
Yes, I recommend this pro
$600
Very nice and helpfull contractors

Dexter B.
Jan 2009
4.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
$7,000
Barring certain unavoidable delays, mostly weather and illness, when the work started it was done quickly, efficiently, professionally. And they cleaned up afterward.

Mike D.
Nov 2008
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
This company was a little more expensive than their competition, But they did what they said they would. We have more projects in the future, and we will be using them again. When money is tight we want our job done right the first time, And they went above and beyond. Great job and we will give you a reference anytime. Thanks again Very satisfied customer.

Donald A.
Jun 2008
5.0
Yes, I recommend this pro
$12,000
This has been the most professional experience I've had with ANY contractor! All concerns/issues were addressed immediately and resolved to my complete satisfaction. The quality of the work performed was outstanding and contributed to the complete rejuvenation of our home. It appears that Mike's philodophy is: "I'll do what is necessary to satisfy the customer."

George S.
Oct 2007
2.0
Metal Roofing Installation and Replacement
$5,000
Substituted a different brand of metal roofing than contract called for without telling us. We did not know this until job was almost complete, when I questioned the change I was assured I would still have the same warranty as the contract stated, however, the job was completed in July, it is now October, and I still have not been told what was installed on my house. This basically leaves me with no warranty and the lose of a tax credit for an energy efficient roof.

Grace C.
Sep 2007
4.0
Yes, I recommend this pro

Rich B.
Apr 2007
5.0
Yes, I recommend this pro
$1,000
Mike met with me to discuss the project and options available at my convience - the work site was always well maintained, the crew courteous and professional and at the end of the job - you could hardly tell a major renovation had taken place. It is obvious Mike and his crew take great pride in what they do, are customer focused, detail oriented and overall provide excellent service.

Gail G.
Mar 2007
5.0
Flat, Foam, or Single Ply Roofing Installation and Replacement
Yes, I recommend this pro
They came when they said they would, from our first request for an estimate, to the final checkup when the job was done. Four months later, when we experienced some bad severe winds which damaged our new roof, they were at our house within two hours and they fixed it quickly and with no hassle. Their crew is pleasant and helpful, answers questions and cleans up after they finish the work. They answer phones with real people more often than not. This is important. Voice mail and answering machines don't cut it when you have problem or a question. We will hire Mike Driscoll Building and Remodeling again when we need work done on our home

Naoki O.
Oct 2006
N/A
Yes, I recommend this pro
Fast, courteous, nice.Very good.

Steven W.
Oct 2006
N/A
Asphalt Shingle Roofing Installation and Replacement
We are not done with our project, as we found some serious issues when roof work began. Mike and Al have gone above and beyond in helping us deal with these issues. Mike met with us and the insurance agent when he came out to help the agent assess the situation. Mike went to bat for us and it was greatly appreciated. This is turning ut to be a much bigger job, and these men and their workers have not flinched one bit.

Elizabeth D.
Sep 2006
N/A
Asphalt Shingle Roofing Installation and Replacement
Mike Driscoll was very professional, honest and his crew were extremely efficient and hardworking. They finished the job in record time, cleaned up thoroughly before leaving and exceeded my expectations in every respect. I will, and have recommended them to numerous neighbor's and friends who themselves were pleased by their performance. Fantastic job.

Mike F.
Jul 2006
N/A
Flat, Foam, or Single Ply Roofing Installation and Replacement
Yes, I recommend this pro
Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

The Roofing Store, LLC is currently rated 4.5 overall out of 5.

The Roofing Store, LLC accepts the following forms of payment: CreditCard

Yes, The Roofing Store, LLC offers free project estimates.

No, The Roofing Store, LLC does not offer eco-friendly accreditations.

Yes, The Roofing Store, LLC offers emergency services.

Yes, The Roofing Store, LLC offers warranties.