On 12/30/18 Nigel Mills of Mills Construction texted me about my HomeAdvisor request to construct a patio and a pergola at my house. We met onsite and then on 01/07/19 I sent a lengthy text to him that explained what we wanted, how we wanted it built, what were his responsibilities, and the price we agreed to pay for the project. The agreed upon price was $6,900. Nigel Mills replied via text on the same day agreeing to the deal. On 01/27/19, he poured the concrete and he wanted payment for the concrete. I advised him that he had not installed the drain extension nor provided the decorative rock. He stated that he would do that when he did the pergola construction. So I paid him the $4,000 for the concrete work even though the drain extension and the rock had not been completed. Then he started building the pergola. He finished most of the wooden frame construction work for the pergola on 02/18/19. On 02/25/19, he completed 80% of the roof and left one side unfinished. On 03/01/19, the roof leaked on all 3 sides and I sent Nigel Mills a text showing the leaks. He replied and stated that his guys would come back out and repair the leaks. On 03/08/19, they came back out and put the rest of the roof on and he sent a guy to repair the leaks. He did not bring the decorative rocks, nor finish the drain extension, nor provide a needed electrical plate that they broke, nor had they removed all of the plastic stickers on the top of the roof, and a few other smaller items. He asked me to pay him $2,500 of the remaining $2,900 that was owed, and he stated that I could pay the remainder when he finished everything. So I paid him the $2,500. i He has not come back out to finish. Also, when it started raining again, it appears that none of the leaks had been fixed and water is still leaking on all 3 sides. I sent him text videos of all of the leaks. Nigel Mills texted me on 03/12/19 and said that he would come out the next day to finish. He did not show up. On 03/15/19 he texted me again that he was coming out to finish. On 03/31/19 I texted him videos of the work that had not been completed and of the leaks that were getting worse. He replied on that day via text OK. On 04/04/19 I sent him more videos of the leaks and he replied on the same day that he would come out as soon as the rain was over to finish the job and repair the leaks. On 04/08/19 I texted him and asked him when he will come out and finish and he texted back â this weekâ . I texted him on 04/12/19, 04/26/19,05/04/19 and asked him when he was going to come back out and finish. On 05/04/19 he texted me and stated that he would be out â this week to finishâ . On 05/16/19, I texted him explaining that I had left a voice message and wanted to know when he was coming back out. He did not reply. Then I texted him again on 05/17/19 and he did not reply. On 05/19/19 I texted him more pictures of the leaks and asked him if he would come out this week to finish. He texted back on the same day that he would be back this week. He did not show up. As of now, he has not finished the job and the pergola that he installed still leaks on 3 sides as well as in several places in the middle. He has not been back to the jobsite for almost 90 days, since 03/08/19, even though he has texted me at least 12 times since then stating that he was coming back out to finish. Nigel Mills has provided me with a covered pergola that leaks on all 3 sides, he left unfinished work to be done, his crew broke an electrical plate and never replaced it, he never provided the decorative rock, he never finished the drain extension, they left concrete on the door, several windows, and on the brick wall, and never cleaned up the job site. Nigel Mills and Mills Construction should come back out and repair the sloppy job that they did and they should be required to finish the work that they had contracted to do.