Milltown Plumbing & Heating, Inc.

4.45 | 125 Verified Ratings
Write a Review

Milltown Plumbing & Heating, Inc.

4.45 | 125 Verified Ratings
Write a Review


131 Steadman Street, Suite 6
Chelmsford, MA 01824
Your use of our services is governed by our Terms & Conditions

Milltown Plumbing & Heating, Inc.

Since 1979, we've provided the highest quality protection against plumbing, heating, cooling and drain problems for residential, commercial and property managers in the Merrimack Valley and southern New Hampshire. At MillTown Plumbing, Heating, HVAC, and Drain Cleaning, we're a family owned and operated business. We know the value of fast service, from a professional and reliable team. Give us a call today at (617) 725-2674! We look forward to serving you. Our Commitment to You Our fully licensed and bonded technicians are committed to answering your questions directly and honestly and solving your plumbing problems to your satisfaction. We'll even suggest the most cost effective solutions. Our plumbers are courteous, friendly and will always leave your home clean and work-sites tidy.


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Service Area

  • Lowell
  • Andover
  • Woburn
  • Haverhill
  • Groton
  • Acton
  • Burlington
  • Billerica
  • Lexington
  • North Reading
  • Dracut
  • North Chelmsford
  • Reading
  • Wilmington
  • Boxborough
  • Northborough
  • Pinehurst
  • Hudson
  • Bedford
  • Dunstable
  • Ayer
  • Marlborough
  • Littleton
  • Chelmsford
  • Methuen
  • Westford
  • Tyngsboro
  • North Billerica
  • Harvard
  • Concord
  • North Andover
  • Tewksbury
  • Nutting Lake
  • Carlisle
  • Berlin
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
  • Central Humidifier Install
  • Central Humidifier Repair
  • Central Air Cleaner Install
  • Central Air Cleaner Repair
Heating & Furnace Systems
  • Thermostat Install
  • Thermostat Repair
  • Heat Pump Install
  • Heat Pump Repair
  • Radiant Floor Heat Install
  • Radiant Floor Heat Repair
  • Radiant Panel Heat Repair
  • Gas Boiler or Radiator Heat Repair
  • Gas Furnace - Repair
  • Gas Boiler or Radiator Heat Install
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Gas Piping
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Shower Install or Replace
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate
Septic Tanks & Wells
  • Septic System Repair

Areas of Expertise

  • Water Heater install service & repair
  • Faucets, Fixtures and Pipes - Repair or Replace
  • Drain Clog or Blockage , Sewer Main- Clear
  • Tankless Water Heater install repair & service

Product Brands Used

  • Rheem
  • Bradford White

Quick Facts

Business Hours
(Please call to confirm)
  • Credit Cards Accepted


In Business Since: 1979
Memberships & Affiliations
  • Nexstar
State Licensing
Trade: Master Plumber
License #: 10577
Expiration: 05-01-2018
Trade: Plumbing Firm
License #: 2255
Expiration: 05-01-2018
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Milltown Plumbing & Heating, Inc.

My Work
1 Projects
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Ratings & Reviews
Milltown Plumbing & Heating, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 125
  Page 1 of 13
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5.0   |  
Review by in Acton, MA
Fine experience.
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0.5   |  03-15-2018
Review by Jennifer P. in Groton, MA
BEWARE!!!! INCOMPETENT, HARD SELL, AND TAKE ADVANTAGE OF PEOPLE IN CRISIS!!!! This plumbing firm was very responsive and came within hours of being called. Things went downhill from there. The workers they sent (one plumber, one teen helper) failed to find the problem causing our lack of hot water, and required us to spend money on each different thing they tried to diagnose why we were having a drop in water pressure in the hot water line (for instance flush the line, replace a portion of a pipe to see if there was a blockage, etc.), as opposed to simply bill us per hour. In the end, Milltown charged us over $800, left a spout they installed dangling from the ceiling and blocking a door from opening, tracked dirt all over the carpet and floor, and then left us with the same problem that existed when they arrived. After we were told that piping and plumbing fixtures throughout our entire home needed to be replaced (tearing down ceilings, walls, kitchen cupboards, and replacing all fixtures and appliances), and that just starting with repiping the entire basement would be at least $6,6000-9,500, and actually fixing the problem could be two or three times that amount, we had them leave. We then called two other plumbers to give us estimates, and one of them did the entire job AND repaired the mess left by Milltown for FAR LESS than the original $800 that Milltown charged us. This was a HORRIBLE experience.
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5.0   |  
Review by in Chelmsford, MA
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
These folks came in and did the work well. I now have HEAT AND AIR CONDITIONING. They kept at the job until it was completed.
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4.0   |  
They're a little high priced than other plumbers but you can have them by the next day if needed. So convenience is great!
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4.0   |  
Did a good job. Explained how to maintain faucet It seemed a little expensive
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5.0   |  
There when we needed them, no waiting
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2.0   |  
Milltown Plumbing - owner made good on negative experience. While we had a negative experience (see below) the owner, Fred, called a week after the incident and apologized and offer to refund cost of service and compensation for lose of items. He seemed very sincere and said that he sanctioned the plumber that did the work at the home. The incident: We believe that one of their plumbers robbed us of a few small, but valuable household items and over $100 in cash. We recently had a plumbing emergency that required us to find a plumber who could take care of the issue on very short notice. We eventually contacted Milltown Plumbing who could send someone within a few hours; despite the fact that the "emergency service charge" was very high, we accepted it and waited for the plumber. When he arrived, he asked me to go the bathrooms and repeatedly flush and wait for the refilling of the toilet tanks; that got me out of the room where he was "timing" the refills to determine the water pressure. Eventually, he turned off the water to the house and made the repair. While doing it, he talked about the need to replace the water heater; the next day, I found out that the water heater was still under a full warranty. The next day I went to use something that was in a bathroom where the plumber went that I use every day and found that it was missing. My wife and I looked and could not find and started to look around the house to see if anything else was missing. There were other small items missing and over $100 was missing from my wife's purse. Given that we were not out of house between the plumbing work and the discovery of the missing items, we believe that the plumber sent by Milltown took the money and items while having me run around the house doing specious tests. I contacted a manager, Christian, at Milltown who said that he would investigate and promptly get back to me. Three days later he called and said that he asked the plumber who denied taking anything and looked in his truck and found none of the missing items. Four days later the owner, Fred called and apologized and offered to compensate our losses and refund cost of the service.
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5.0   |  
Review by in Chelmsford, MA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
They were very helpful from quote, to assisting us with mass save, to the install. The team was professional and fast. Great Company!
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5.0   |  
Review by in Tyngsboro, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
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5.0   |  
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Showing 1-10 of 125
  Page 1 of 13

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