Milltown Plumbing & Heating, Inc.

4.43 |155 Verified Ratings
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Milltown Plumbing & Heating, Inc.

4.43 | 155 Verified Ratings
Write a Review

617-725-2674

131 Steadman Street, Suite 6
Chelmsford, MA 01824
 
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Profile
Milltown Plumbing & Heating, Inc.


Since 1979, we've provided the highest quality protection against plumbing, heating, cooling and drain problems for residential, commercial and property managers in the Merrimack Valley and southern New Hampshire. At MillTown Plumbing, Heating, HVAC, and Drain Cleaning, we're a family owned and operated business. We know the value of fast service, from a professional and reliable team. Give us a call today at (617) 725-2674! We look forward to serving you. Our Commitment to You Our fully licensed and bonded technicians are committed to answering your questions directly and honestly and solving your plumbing problems to your satisfaction. We'll even suggest the most cost effective solutions. Our plumbers are courteous, friendly and will always leave your home clean and work-sites tidy.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Lowell
  • Woburn
  • Haverhill
  • Andover
  • Acton
  • Groton
  • North Reading
  • Burlington
  • Billerica
  • Lexington
  • Northborough
  • Tyngsboro
  • Bedford
  • Dunstable
  • Ayer
  • Littleton
  • Chelmsford
  • Westford
  • North Billerica
  • Harvard
  • Concord
  • Marlborough
  • Boxborough
  • Reading
  • Berlin
  • Tewksbury
  • Nutting Lake
  • Carlisle
  • North Chelmsford
  • Dracut
  • Wilmington
  • Hudson
  • Pinehurst
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central Humidifier Install
  • Central Air Cleaner Install
Heating & Furnace Systems
  • Thermostat Install
  • Heat Pump Install
  • Radiant Floor Heat Install
  • Gas Boiler or Radiator Heat Install
Plumbing
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Gas Piping
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate
Septic Tanks & Wells
  • Septic System Repair

Areas of Expertise

  • Water Heater install service & repair
  • Faucets, Fixtures and Pipes - Repair or Replace
  • Drain Clog or Blockage , Sewer Main- Clear
  • Tankless Water Heater install repair & service

Product Brands Used

  • Rheem
  • Bradford White

Quick Facts

Business Hours
(Please call to confirm)
  • Credit Cards Accepted

Credentials

In Business Since: 1979
Memberships & Affiliations
  • Nexstar
State Licensing
Trade: Master Plumber
License #: 10577
Expiration: 05-01-2020
Trade: Plumbing Firm
License #: 2255
Expiration: 05-01-2020
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Milltown Plumbing & Heating, Inc.


My Work
1 Projects
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Ratings & Reviews
Milltown Plumbing & Heating, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 155
  Page 1 of 16
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5.0   |  
They were on time and did an excellent work
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0.5   |  10-23-2018
Review by Methee R. in Andover, MA
We are one of the restaurants effected by the 2018 Andover gas explosions. We hired Milltown to help us convert all the equipment to use propane so we can run our business while waiting for the natural gas to fix. They inspected and told us that all of our equipment can be converted to propane with the conversion kits. Milltown quoted us for $16870, we thought it was high but we had to go with them because we need to reopen our restaurant as soon as possible and we thought that we paid this much we might be able to move faster. A week later they came here to run the pipes and do all the equipment conversions and finally passed the inspection. It took them 2 guys about 3 days in total to run the pipe and changed all l the regulators. Everything passed the inspection, we paid them half for the deposit then we were about to write them the check for the rest but we hold off on paying them because when we started using the stoves to cook, all of the equipment produce only the red flame causing the smoke. Our chefs told us about his and we then contact Milltown and they hired an external contractor to come take a look but none of the actions taken to address the issue. We struggled but in real need to open the restaurant so we did. One of our chef left because he couldn't handle all the smoke. About a week or so, we got a call from the fire department that we had to shut the restaurant because of the gas leaks. We contacted Milltown, all we heard was that we had to pay what we owe them for another $8435 so they can come out here. The manager, Billy, threatened us the lawsuits if we won't pay in full. We told them that what Milltown had done weren't complete because we couldn't cook with the smoke and the equipment now didn't work as expected that was why Milltown had to hire the contractor in the first place. They said the work had completed when things passed the inspection, that was it. All the equipment including hot water heater need to be converted to electric as well. For the 75 gallon tank piping work, they charged us $4600, it took them less than 5 hours. We thought that outrageous but we don't have time to switch to other plumber at this point.
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1.0   |  
Review by in Andover, MA
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
My worst experience ever. My gas boiler won't fire up, so I asked for help on HomeAdvisor and provided the brand name and model # of the boiler. Two issues with the company/serviceman: 1) First of all, the serviceman was unprepared. Everyone would suspect the issue being the hot surface igniter including both he and me. But guess what? He did not bring one with him! So he had to make another trip to store to get a new one costing less than one hour of time. 2) Secondly, overcharging me without providing any service. Surprise! The boiler did not fire up after replacing the igniter. Then the problem was found to be absence of natural gas supply. Is this the first thing a professional should check? So he told me he could not help me any further and demanded $800 instead of the initially agreed upon $95 service call. Did he repair anything? The itemization worked like this: $500 for the igniter that costs $50 online, $300 because he had to make second trip. What? Since when customers have to pay for the incompetence of a serviceman? Two stars for customer service because he put my old igniter back so I don't have to pay $500 for something I don't need, and also knock off $100 from his second trip, which took less than 1 hour. So the final bill was $195.
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5.0   |  
Review by in Acton, MA
Great Job
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5.0   |  
Review by in Tyngsborough, MA
Great experience. Knew what he was doing and did not over prescribe solutions.
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2.0   |  
Review by in Lowell, MA
Way too expensive. However the threat of me for losing the $85 deposit for nothing.
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4.0   |  
Review by in Acton, MA
Prompt, professional and good work
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4.5   |  
Very reliable, kept it nice and clean
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5.0   |  
Very satisfied
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4.0   |  
Review by in North Chelmsford, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They Set up an appointment for the next day, and the problem was fixed on the first visit. In about an hour.
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Showing 1-10 of 155
  Page 1 of 16

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  10. Identity Verification (Reverse Phone Lookup)
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