Minuteman Building Services, LLC

We hired Minuteman Building Services, LLC on 11/16/19 to paint our parking lot stripes, and as of today, 12/09/19, approximately three weeks later, the stripes are peeling up and cracking. The workmanship was shoddy. The rep that we called to complain immediately began making excuses. The stripes were virtually nonexistent when Minuteman painted the new stripes, having been painted many years before, and the rep said that the old paint must have been latex. Well, so what? He is the professional, not us. We have no idea what the old contractor used but it lasted a long time so it could not have been too bad. Any painter worth his salt knows you do not use oil based paint on top of a latex paint. We asked him to come fix the problem and the rep said to back bill the contractor that painted the stripes before. That was at least 15 years ago, and we do not have records back that far. The fact is that Minuteman painted the stripes a little over three weeks ago, and the paint is coming up. Anything else is just an excuse. He said he would come out and grind the stripes down and repaint the strips. Full price for the grinding, and full price for the repainting. I said I would pay for the grinding, then he needed to repaint at his expense. He said we were too remote to discount his pricing. If we are remote, and we are not, we are just outside Beltway 8 and the SW Freeway, he should not have taken the job to begin with. I then said I would split the difference and pay half of the painting. At this point, it is just not worth it. The bill was not that expensive, and it is a lesson learned. I did not get what I paid for, and I will never use, and never recommend, Minuteman for any repair work whatsoever. If you choose to, you do it at your own risk. Minuteman Building Services, LLC, painted our parking lot stripes 23 days ago and the stripes are already coming up. Minuteman did not stand behind their guarantee. They made excuse after excuse, and wasted our time trying to get them to do the job right. That is all you really have to know.

Ken is professional and very accommodating. Have used Minuteman numerous times.

Extremely knowledgeable with great customer service! I highly recommend them and will be using them for future jobs.

I hired Minuteman to paint my home, they just finished up and everything worked out great. The paint looks good, they completed the work on time and only had minor issues where they had to come back out but they are fixing that. Great company

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We just had our patio done and I can say that we are disappointed with the finished product. It was a rough finish and it does not look like it was done by a professional. There are lots of rough edges and paint was not evenly distributed. Communication with the contractor is also difficult. When you talk to him, he seemed very knowledgeable but when it's time to execute, he would do something that is completely different. They also need to be monitored closely because a lot of important details they would have missed if we didn't notice it ahead of time. They stalled the project, took them 10 days instead of 3-4 as planned. So disappointed.

the work was done above my expectations. I would recomend ken to family & friends.

STAYED IN CONTAC WITH US AND FINISHED IN A TIMELY MANNER. GOOD JOB GUYS

Ken is a nice guy and he puts forth the effort, but I would hesitate before asking him to perform the work again. I chalk it up to learning how concrete treatment is applied.