Mister Window

They have my money for doors and windows . I have been called them for over a month and they are not responding . Their 9-722-8424 phone number is not on service .

Worst company ever we have to deal with. Since weeks and months I try to get someone on the phone to give us a date as when the flood barrier will be delivered and installed.

Mister Window replaced a few windows and a door in my home, and I couldn?t be happier with the experience. The communication was smooth from the start ,they were always responsive and kept me in the loop about the schedule. The installers were professional and did a really clean job. Everything looks great, and the new impact windows make the house feel much quieter and safer. It?s honestly refreshing to work with a company that?s this reliable. Highly recommend them.

Mister Window replaced five windows and one door in my house, and honestly, everything went really smoothly. The team was easy to communicate with, always answered my questions, and kept me updated the whole time. The installation was done on schedule, and the new impact windows look great. It?s not often that home projects go this easily, but this one did. I?d definitely recommend them.

Mister Window did an excellent job installing all new windows around our home. From the first visit to the final clean up, everything was handled professionally and on time. The crew was friendly, worked neatly, and made sure everything was sealed and finished perfectly. We can already feel the difference the house is quieter, cooler, and looks amazing. It?s rare to find a company that actually delivers exactly what they promise, but Mister Window really did. Highly recommend them to anyone thinking about replacing their windows!

An absolute horror buying dam easy flood barriers . Mr. Window  has been an embarrassment.  If it was my company I would be ashamed.  * grommets that were not installed properly and pulled right out of the ground  * two no shows for appts, with no call to explain what happened.   * all the paperwork and contracts had windows and door info, nothing about the barriers. * Have one damaged barrier and bag, said they would replace it, but still have not. They say its a supplier issue.  Trying to get any sense of urgency or call back is no existent. I have been trying to get them to finish this job and repair their faulty work for weeks.. I strongly suggest you try someone else

Choosing Mr Window to replace all of my windows and doors has turned out to be one of the biggest regrets I've ever had. As stated in other reviews, Ryan the salesman is done with you the minute you sign a contract. Pony, who is a so called manager is a weak, condescendingly rude person who is great at excuses and poor at follow through. What was suppose to be a simple 2 day project has turned into weeks with no completion or resolution in sight. When I first signed onto this project I was going to pay cash. Something in my head kept telling me to use the finance offer so I had the finance company on my side should something go wrong and then just pay it off when everything was done correctly. Best decision ever, because things went wrong fast and the finance company is on top of it. Mr Window lied to the finance company by claiming the job was 100% done only an hour after arriving to my home. They then claimed that I am just a difficult customer looking to get something for free, which I'm not. I've not asked for anything except for what I ordered and paid for. Every person that I have talked to at Mr Window has different excuses, but always sheds one more ray of light on the true picture. The one door that they have repeatedly claimed was on back order, was actually never ordered. (Thanks for that information Brittany!) now it's expected arrival isn't for another month. When considering windows, doors or any other project, please steer as far away from Mr Window as possible.

On 11/27/23 I had a meeting with a sale rep. from Mr. Window. I need a glass replacement. Not knowing a lot about windows. He said I needed a total window replacement, and the window would match other on the exterior. I don't know a lot about the details of the window industry, I trusted him to order the right thing. (my mistake) I gave him $1225.50 deposit. 6 to 8 weeks went by. They told me that it was on back order. Weeks later they showed up at my house with a window that did not match the others. I declined the product. It did not match and it not what I was promised. The delivery person said " All I needed was a glass replacement. An easy fix." That was the last I ever heard from them, I call several time and left messages. No response. I call the shop and spoke to a sales clerk. After telling him my story he said "you sign the contract" and then he hung up. I had to get another company to do the job. They were able to replace the glass for less than the cost of my deposit. Retired on a fixed income it's important for me to deal with an honest company. As of today from Mr. Window, I have received no communication from them. I have not received any product and I am out the cost of my deposit. The only service I received from them was the salesman taking my money.

Great service, great price, best value all around.

We initially selected Mister Window and we were told our project would start in October. Sadly, there was no communication and they failed to meet their own timeline. Our job did not start until the middle of December. Their lead Pony promised us that our home would be finished before Christmas. Mister Window did not meet that timeline either. On day one of the project, they overcharged us. When we contacted their team about this, they continued to push us under the rug and ignored our request. We were only asking that they follow their own contract regarding price and timeline. Our home has been under construction for four weeks. We have 22 windows and a sliding glass door, they have been working on our home for 17 business days. The crews continuously show up to our home short staffed and they barely work 5-6 hours a day on average. The crew failed to follow basic code when installing our home windows. By doing so, our house is not protected from the elements. The company has been made aware of these issues - repeatedly, and they continue to disregard our concerns. We were told that all of the other projects would stop until the issues were rectified correctly for our home. Sadly, they over promised and under delivered - again. We did not get multiple crews like they told us, instead we got 1-3 people standing around - watching one guy work. To date, our windows are not properly installed. The siding was not properly removed and reinstalled, and we have failed two different inspections. We now have water damage in our sunroom from the windows they installed incorrectly. We also have damage to our hardwood floors from their crew as well. We have requested to talk to the owner of Mister Window, and asked for his contact information on several occasions and all our requests have been ignored. We have a broken sliding glass door, we have a scratched kitchen window, we have a hole now in our siding, our house is exposed in several areas to the elements, our siding is now waving on all four sides, our jtrim is falling off.... The list goes on and on. We were told a new sliding glass door piece would be ordered and here in three weeks (that was almost four weeks ago). We have pictures to prove the damage and the poor craftsmanship... We expect a response and for our home to be fixed - or we will be getting a lawyer. I regret hiring this company. We have seen how poor their customer service skills are and how poor their crews are trained. We don't recommend this company and we feel sorry for any of the people who hired them before us - because there are likely code violations that were missed on their homes too.

Andrew and Christian completed our install. All done and cleaned up in one day. Polite and courteous, on time arrival and tidy! Highly recommend this install team!!

It seemed like a job well done, but a few months later, water started to enter one of the windows. I called customer service several times and they did not answer. When we finally managed to make an appointment, they did not show up. Shameful.

We had 3 impact windows installed by Mr. Window. From the initial contact with Kalvin to the installation with Richard, Josh and the rest of the team to the final trim work by Shane (who also washed all the windows inside and out!), the experience was fantastic!!! They were always on time, very friendly, professional and extremely considerate of your home. You could not even tell any work was done as they totally cleaned up after themselves. We highly recommend Mister Window for all your window needs!!!

I donâ t have enough kind words to express how wonderful this company is. They were kind, on time, the hardest of workers, complete gentlemen and did an amazing job transforming our home. I have never felt so respected and impressed. What an amazing crew and set of skilled men. Thank you so very much!

Replaced 6 windows with PGT insulated 5400 windows with LowE and Bronze Tint w/ Argon. "Custom Windows" will not make Tinted windows.

They were on time & finished the work cleanly & quickly.

Amazing experience with a complete door installation! Drew came out over the weekend to ensure our door was in before thanksgiving! Clean-up was a breeze and the attention to detail was noticed. Thank you all for a great experience with part of my home remodel project

Its tough to know if you made the right decision in hiring contractors to do major jobs but in this case I can honestly say I DID and am elated that I hired Mr Window to install my new windows. Their techs were efficient, and professional. They answered all my questions. I truly admired how they worked together as a "team".

He was very professional and I would definitely call him again for my projects

Work not started yet - hopefully the quality will be great